expEDIum Claims Portal Pricing, Features, Reviews & Comparison of Alternatives

expEDIum Claims Portal

Electronic claims processing software

4.5/5 (4 reviews)

expEDIum Claims Portal overview

What is expEDIum Claims Portal?

expEDIum Claims Portal is a web-based electronic claims processing and claims adjudication software for automating claims processing workflows and managing the full claims lifecycle. The software is designed for medical/healthcare claims processing organizations including Third Party Administrators (TPAs), Administrator Service Organization (ASOs), BPOs, IPAs, and MSOs. Features include configurable dashboards, patient demographics capture, manual claim creation, batch claims upload, customizable validation rules, automated report downloads, and more.

Pricing

Pricing options
Subscription
Value for money
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Devices

Business size

S
M
L

Markets

United States

Supported languages

English
expEDIum Claims Portal screenshotexpEDIum Claims Portal screenshotexpEDIum Claims Portal screenshotexpEDIum Claims Portal screenshot

expEDIum Claims Portal user reviews

Excellent
2

Very good
2

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  4.7
  4.8
  4.8
Andrew Adapon

expEDIum Claims

Used daily for less than 6 months
Reviewed 2019-02-01
Review Source: Capterra

Pros
They have one of the best customer support I've ever experienced. They respond back within a reasonable time, and are open to requests that we provide. The platform itself is very user-friendly has plenty of options to add custom items. I think its great that it's a web-based application as well.

Cons
I don't think there is much Cons to this software, the only minor downside I've dealt with, because I'm based in the United States, is that you may not receive a rapid response from their customer service. However, they will usually respond within the next day, which is fine.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Debbie Widener

Senior Implementation Training Specialist

Used daily for 2+ years
Reviewed 2017-02-23
Review Source: Capterra

I train and teach users to correctly bill and code medical claims. I use Expedium to demonstrate how to maximize their accounts receivable reimbursements.

Pros
The user friendliness, and easy navigation.

Cons
The patient ledgers can be confusing. It would be helpful to have a way for the users to attach payment to claim to a date of service before the claim is submitted. The work around is complicated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ron Green

5 years with the expEDIum Claims Portal

Reviewed 2013-11-30
Review Source: Capterra

We have been using the expEDIum Claims Portal for 5 years. The overall impression we have is that it is a great product. Siva and his team continue to do a good job at keeping the wheels turning. One advantage with having them off site is that if something needs to be done after hours, when we get back the next morning it is usually done. But the contrary is true as well, if something breaks it may take a few hours to get a hold of them. But we have found that we have been down very little. They have the expertise to handle what ever comes. Also, we were able to downsize our IT staff and still be more than operational.

Rating breakdown

Ease of use
Customer support

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Jessica LoMeo

expEDIum is great !! Definitely Recommend

Used daily for 2+ years
Reviewed 2019-02-01
Review Source: Capterra

It makes my job as a biller/coder 100 times easier and that is all I could ever ask for in a RCM software!

Pros
I love how easy and user friendly the software is. I also like that it is a web based application, so I am able to access it from anywhere! The UI is great and the workflow is easy!

Cons
I honestly could not think of something that I do not like about the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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expEDIum Claims Portal pricing

Pricing options
Subscription
View Pricing Plans

Contact iTech Workshop for pricing information.

expEDIum Claims Portal features

Activity Dashboard
Claims Management

API (132 other apps)
Appointment Management (239 other apps)
Automatic Notifications (156 other apps)
Billing & Invoicing (229 other apps)
Calendar Management (153 other apps)
Charting (148 other apps)
Client Portal (143 other apps)
Compliance Management (173 other apps)
Customizable Reporting (138 other apps)
Document Management (151 other apps)
Document Storage (126 other apps)
HIPAA Compliance (262 other apps)
Records Management (204 other apps)
Reminders (222 other apps)
Reporting & Statistics (217 other apps)
Self Service Portal (143 other apps)
Third Party Integration (132 other apps)
Workflow Management (158 other apps)

Additional information for expEDIum Claims Portal

Key features of expEDIum Claims Portal

  • Claim resolution tracking
  • Co-pay & deductible tracking
  • Electronic claims
  • HIPAA compliant
  • Claim file documentation
  • Statement management
  • Configurable dashboard
  • Authorization/referral management
  • Claims validation engine
  • Customizable validation rules
  • Patient demographics capture & lookup
  • Manual claim creation
  • Field auto-fill
  • Direct claims submission
  • Multiple healthcare file format support
  • Batch file upload
  • Provider side claim scrubbing
  • Claims database
  • Filters
  • Automated provider data population
  • Taxonomy code lookup
  • Manual claim adjudication
  • Claim history
  • Claim status tracking
  • Customizable authorization/referral screens
  • Automated download of payer side reports
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Benefits

Multiple healthcare file formats are supported, including NSF, TNSF, HCFA CSV, HCFA Print Image, 837P, HL7, and XML, for batch import and upload of claims.

A range of payer-side reports, including TA1, 997, 277U, 824, 835, 864, and non-standard reports can be downloaded automatically.

Provider data from account setup can be populated automatically to create complete claims, and many fields in manual claim creation screens are auto-filled.

Prior-authorization requests can be sent directly to providers, and responses can be viewed.