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Exym

4.7
(21)

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Giving our customers the freedom to focus on care.

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Exym Pricing, Features, Reviews and Alternatives

Exym FAQs

Q. What type of pricing plans does Exym offer?

Exym has the following pricing plans:
Pricing model: Subscription

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Q. Who are the typical users of Exym?

Exym has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What languages does Exym support?

Exym supports the following languages:
English

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Q. Does Exym offer an API?

No, Exym does not have an API available.

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Q. What other apps does Exym integrate with?

Exym integrates with the following applications:
RXNT

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Q. What level of support does Exym offer?

Exym offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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Exym product overview

What is Exym?

Exym is a leader in behavioral health EHR software for behavioral health agencies. 45,000+ clients per month are served by clinicians who use Exym's EHR software to simplify their billing, documenting, and case management needs. Exym provides EHR software for behavioral health agencies.

Key benefits of using Exym

There are a wide variety of features that make Exym the EHR of choice for behavioral health agencies.
*Easy to Use- Fewer clicks mean easy workflows and quick training
*Comprehensive Functionality- Simple workflows with a robust feature set
*Customizable Forms & Workflows- Custom set-up and implementation meets your unique program needs
*Reliable- 10 year track record of 99.99% uptime
*Secure- HIPAA-compliant with encryption in transit and at rest
*Best-in-Class EDI- Superior billing and claims processing
*Integrated Business Development Tool- Build the custom dashboards that matter to your agency
*Foster Care & Residential Models- Features for foster care and residential programs at no extra cost
*Billing Interface- Easily track claims status and process resubmissions
*Outcome Measurement- Built-in library of frequently used outcome measures
*Robust Reports Library- Suite of reports to meet your agencies needs with real-time data
*Custom Reports- Create customized reports for any data that you capture
*Eligibility Checks- Run eligibility checks on clients in real time

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

Live Online
Webinars
Documentation
Videos

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Exym pricing information

Value for money

4.7

/5

21

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Exym features

Functionality

4.3

/5

21

Total features

91

8 categories

Most valued features by users

Reporting & Statistics
HIPAA Compliant
Activity Dashboard
Appointment Management
Scheduling
Reminders
Billing & Invoicing
Patient Records Management

Functionality contenders

Exym users reviews

Overall Rating

4.7

/5

21

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.71/10
Rating distribution

5

4

3

2

1

15

6

0

0

0

Pros
Overall experience with EXYM has been very positive. The support team is very helpful in answering questions when I have them, and are very responsive to my questions.
Overall good customer support and communication regarding changes; They have been great about staying on top of the many changes coming in regulations and requirements from funders.
Overall, it has been a great experience. Our patients get better care because everything we need is included in Exym and that streamlines care for our clients.
Cons
At times, it is hard to get questions answered and solutions to some of our problems are simply not addressed or responses get lost in translation.
The downside is that there are times when it takes a while to generate a response for my requests.
It can be slow and will occasionally give error messages.

Overall rating contenders

PB
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Patric B.

Mental Health Care, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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L.A. CADA EXYM Review

Reviewed 25 days ago

The overall experience has been good and difficult. The learning curve to use the system is tough but once you understand the components, it is a very useful system.

Pros

The software has made billing the County simple and efficient. This was process would have been expensive without Exym.

Cons

The activity templates are limiting in how documents are created.

NU
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Nancy U.

Mental Health Care, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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EXYM Review

Reviewed a month ago

Overall, EXYM has bee a great company to work with.

Pros

EXYM support team and customer account representatives are excellent and so helpful. EXYM has assisted in providing extra trainings, support, and attentive during a time of staff turnover at the agency. The price is affordable for a smaller agency such as ours.

Cons

As a clinical user of this system and supervisor, the dashboard and user-friendliness could have improvements. There are too many steps to get to tasks that are done frequently and often slow down time.

RA
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Rene A.

Nonprofit Organization Management, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Exym Review

Reviewed a month ago

I enjoy using Exym for our EMR's and the software overall. We have not switch to the new User Interface yet. However, I do like the fact that people may prefer the current version and so the capabilities to switch back and forth is awesome. I'd like to give special thanks to both [sensitive content hidden] in Support for always providing great service.

Pros

I'm still new to the system since I started using Exym more often these last several months. Many of the features are simple to use, but it is a learning curve on where to locate those features. Plus, the Exym Support team demonstrates their attentiveness to my request when I need to locate a feature.

Cons

The downside is that there are times when it takes a while to generate a response for my requests. It would be awesome if the turnaround-time response could be generated more promptly. Also, since i am new, is understanding how notes are intertwined and quite sensitive to dates being entered into EMR's. Which can you leave scratching your head trying to figure out as a new user.

at
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aris t.

Nonprofit Organization Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Exym has excellent customer service and

Reviewed 4 months ago

It has been great. We have been a customer for over 10 years. We had a few iterations of the Drug Medical Model and Exym has always been there to support us. They have the boutique feel of inclusiveness with their customer but can match the knowledge and expertise of the bigger EHR companies.

Pros

I like that during setup they tailored the usage and flow of the EHR based on our needs. Unlike other EHR where you either fit your operations to their software or it's not going to work. Exym has always been flexible on how things are configured and very open to suggestion.

Cons

There is growth to be had on the reporting side of Exym. This is not to say Exym reports are not useful (they are). I understand there will be more enhancement in the future and will be updating my review once they are live.

Vendor response

Thanks for the review Aris! I think you're doing to like what's coming in reporting. :)

LB
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Lori B.

Mental Health Care, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best EHR in Los Angeles County

Reviewed a month ago

Whatever is thrown at us Exym helps us handle. Electronic signatures? Check. Telehealth? Integrated Zoom.New county consent forms? Check. Client Portal? Check.

Pros

I worked for an agency in 2010 or 11 and we were one of Exym's first users in LA County. I have since used Exym at every agency I have worked at since. The two things that I was the most impressed with at the beginning was how user friendly it was and the amazing customer service Exym provided. I still am. I have trained many, many, many people on Exym and the first thing I tell them is we can...

Cons

I don't think there is such a thing as a perfect product. Software design does have its limitations. The thing I have always liked the least is that certain things can't be changed because it is programmed for all users.

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