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Giving our customers the freedom to focus on care.

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Exym Pricing, Features, Reviews and Alternatives

Exym product overview

Price starts from

1500

Per month

Flat Rate

What is Exym?

Exym is a leader in behavioral health EHR software for behavioral health agencies. 45,000+ clients per month are served by clinicians who use Exym's EHR software to simplify their billing, documenting, and case management needs. Exym provides EHR software for behavioral health agencies.

Key benefits of using Exym

There are a wide variety of features that make Exym the EHR of choice for behavioral health agencies.
*Easy to Use- Fewer clicks mean easy workflows and quick training
*Comprehensive Functionality- Simple workflows with a robust feature set
*Customizable Forms & Workflows- Custom set-up and implementation meets your unique program needs
*Reliable- 10 year track record of 99.99% uptime
*Secure- HIPAA-compliant with encryption in transit and at rest
*Best-in-Class EDI- Superior billing and claims processing
*Integrated Business Development Tool- Build the custom dashboards that matter to your agency
*Foster Care & Residential Models- Features for foster care and residential programs at no extra cost
*Billing Interface- Easily track claims status and process resubmissions
*Outcome Measurement- Built-in library of frequently used outcome measures
*Robust Reports Library- Suite of reports to meet your agencies needs with real-time data
*Custom Reports- Create customized reports for any data that you capture
*Eligibility Checks- Run eligibility checks on clients in real time

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

Live Online
Webinars
Documentation
Videos

Exym pricing information

Value for money

4.6

/5

46

Starting from

1500

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Exym features

Functionality

4.4

/5

46

Total features

90

11 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
HIPAA Compliant
Alerts/Notifications
Reminders
Patient Records Management
Appointment Management
Document Management

Functionality contenders

Exym users reviews

Overall Rating

4.6

/5

46

Positive reviews

96

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.24/10
Rating distribution

5

4

3

2

1

30

14

2

0

0

Pros
The two things that I was the most impressed with at the beginning was how user friendly it was and the amazing customer service Exym provided.
One of the most significant benefits has been the ease of billing, which has significantly improved since implementing the software.
Overall good customer support and communication regarding changes; They have been great about staying on top of the many changes coming in regulations and requirements from funders.
Cons
At times, it is hard to get questions answered and solutions to some of our problems are simply not addressed or responses get lost in translation.
The downside is that there are times when it takes a while to generate a response for my requests.
This can be frustrating and time-consuming, especially during the initial implementation phase.

Overall rating contenders

KS
AvatarImg

Kristine S.

Mental Health Care, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Outstanding customer service and great product!

Reviewed 4 years ago

Our experience has been seamless and excellent. There has been ZERO downtime with the system and Exym is constantly making upgrades on a weekly basis in response to feedback they receive from its customers. They truly care about their customers and the work that we do! I have no regrets choosing Exym as the electronic health record system for our large organization.

Pros

The customer service you receive from Exym is outstanding! They are incredibly accommodating and highly responsive. They value customer service - this is not the same with so many other platforms/software companies. They go through extraordinary measures to obtain frequent feedback and apply it toward feature upgrades on a weekly basis. Also, the system was intuitive to configure before implementation and easy to train to! It is user-friendly and many steps above our previous system.

Cons

The treatment plan functionality can be cumbersome, but no system can be perfect. Also, the forms built within are not the prettiest when printed out on paper, but I know they are working toward making modifications to improve this. They seem to strive toward perfection, which is all one can ask for!

at
AvatarImg

aris t.

Nonprofit Organization Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Exym has excellent customer service and

Reviewed 2 years ago

It has been great. We have been a customer for over 10 years. We had a few iterations of the Drug Medical Model and Exym has always been there to support us. They have the boutique feel of inclusiveness with their customer but can match the knowledge and expertise of the bigger EHR companies.

Pros

I like that during setup they tailored the usage and flow of the EHR based on our needs. Unlike other EHR where you either fit your operations to their software or it's not going to work. Exym has always been flexible on how things are configured and very open to suggestion.

Cons

There is growth to be had on the reporting side of Exym. This is not to say Exym reports are not useful (they are). I understand there will be more enhancement in the future and will be updating my review once they are live.

Vendor response

Thanks for the review Aris! I think you're doing to like what's coming in reporting. :)

YU
AvatarImg

Yvette U.

Mental Health Care, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Customer Support

Reviewed a year ago

They need to come out with daily bulletins and let us agencies know what is going on and what they are doing in the back end.

Pros

I'm still getting to know the system. We've been with Exym for not even a year.

Cons

Customer Service is all through email. Can't talk to a live person. It takes days for them to respond with an answer. No call center. I tried batching our billing claims and could not. I found out later they stopped all batching. They should of let us know what they were doing.

Vendor response

Thank you for reviewing Exym, we appreciate your feedback. All batching within Exym is up and running. We are currently expanding our training resources available for users including our Help Center and KCare Academy, as well as live Q&As during our monthly User Group meetings and and CalAIM Q&A sessions. We also post alerts in-app through System Messages. It sounds like we missed the mark on some of the communication that your agency needs and we apologize for that. We will have a member of our Customer Team reach out to you to discuss your concerns.

LG
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Leticia G.

Mental Health Care, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Satisfied User

Reviewed 2 years ago

Process is less time consuming when it comes to reconciliation claims vs revenue / payments

Pros

The fact that our users / providers find the system easy to navigate

Cons

It needed additional features to bring the system up to the current and future technology standards; however the developers are rapidly catching up with new upgrades and improvements.

Vendor response

We appreciate the time you took to write a review Leticia!

TP
AvatarImg

Terry P.

Mental Health Care, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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EXYM Review

Reviewed 8 months ago

My overall experience has been a positive one. I am able to review and check data quickly and I can easily access reports from the system in real time.

Pros

I like the ease of use with EXYM the most.

Cons

Initially it was the password process but now my agency has made it a simpler sign in process.

Exym FAQs

Q. What type of pricing plans does Exym offer?

Exym has the following pricing plans:
Starting from: $1500.00/month
Pricing model: Subscription


Q. Who are the typical users of Exym?

Exym has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Exym support?

Exym supports the following languages:
English


Q. Does Exym offer an API?

No, Exym does not have an API available.


Q. What other apps does Exym integrate with?

Exym integrates with the following applications:
RXNT


Q. What level of support does Exym offer?

Exym offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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