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Exym is a leader in behavioral health EHR software for behavioral health agencies. 45,000+ clients per month are served by clinicians who use Exym's EHR software to simplify their billing, documenting, and case management needs. Exym provides EHR software for behavioral health agencies.
Typical customers
Platforms supported
Support options
Training options
Starting from
No pricing info
Starting from
49
/user
Per month
Value for money
4.7
/5
21
Starting from
No pricing info
Value for money contenders
Functionality
4.3
/5
21
Total features
91
8 categories
Functionality contenders
Overall Rating
4.7
/5
21
Positive reviews
100
%
15
6
0
0
0
Overall rating contenders
Patric B.
Mental Health Care, 501-1,000 employees
Used daily for 6-12 months
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The overall experience has been good and difficult. The learning curve to use the system is tough but once you understand the components, it is a very useful system.
The software has made billing the County simple and efficient. This was process would have been expensive without Exym.
The activity templates are limiting in how documents are created.
Nancy U.
Mental Health Care, 51-200 employees
Used daily for 1-2 years
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Overall, EXYM has bee a great company to work with.
EXYM support team and customer account representatives are excellent and so helpful. EXYM has assisted in providing extra trainings, support, and attentive during a time of staff turnover at the agency. The price is affordable for a smaller agency such as ours.
As a clinical user of this system and supervisor, the dashboard and user-friendliness could have improvements. There are too many steps to get to tasks that are done frequently and often slow down time.
Rene A.
Nonprofit Organization Management, 201-500 employees
Used daily for 2+ years
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I enjoy using Exym for our EMR's and the software overall. We have not switch to the new User Interface yet. However, I do like the fact that people may prefer the current version and so the capabilities to switch back and forth is awesome. I'd like to give special thanks to both [sensitive content hidden] in Support for always providing great service.
I'm still new to the system since I started using Exym more often these last several months. Many of the features are simple to use, but it is a learning curve on where to locate those features. Plus, the Exym Support team demonstrates their attentiveness to my request when I need to locate a feature.
The downside is that there are times when it takes a while to generate a response for my requests. It would be awesome if the turnaround-time response could be generated more promptly. Also, since i am new, is understanding how notes are intertwined and quite sensitive to dates being entered into EMR's. Which can you leave scratching your head trying to figure out as a new user.
aris t.
Nonprofit Organization Management, 51-200 employees
Used daily for 2+ years
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It has been great. We have been a customer for over 10 years. We had a few iterations of the Drug Medical Model and Exym has always been there to support us. They have the boutique feel of inclusiveness with their customer but can match the knowledge and expertise of the bigger EHR companies.
I like that during setup they tailored the usage and flow of the EHR based on our needs. Unlike other EHR where you either fit your operations to their software or it's not going to work. Exym has always been flexible on how things are configured and very open to suggestion.
There is growth to be had on the reporting side of Exym. This is not to say Exym reports are not useful (they are). I understand there will be more enhancement in the future and will be updating my review once they are live.
Thanks for the review Aris! I think you're doing to like what's coming in reporting. :)
Lori B.
Mental Health Care, 11-50 employees
Used daily for 2+ years
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Whatever is thrown at us Exym helps us handle. Electronic signatures? Check. Telehealth? Integrated Zoom.New county consent forms? Check. Client Portal? Check.
I worked for an agency in 2010 or 11 and we were one of Exym's first users in LA County. I have since used Exym at every agency I have worked at since. The two things that I was the most impressed with at the beginning was how user friendly it was and the amazing customer service Exym provided. I still am. I have trained many, many, many people on Exym and the first thing I tell them is we can...
I don't think there is such a thing as a perfect product. Software design does have its limitations. The thing I have always liked the least is that certain things can't be changed because it is programmed for all users.