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Factorial
5
175
4
105
3
16
2
4
1
13
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered business software that helps you manage your team
Table of Contents
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Factorial - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Factorial overview
Based on 313 verified user reviews
What is Factorial?
Reviews for Factorial come from a wide variety of industries, including Information Technology and Services (7% of reviewers), Marketing and Advertising (7%), and Computer Software (6%). The most frequent use case for Factorial cited by reviewers is human resources (59% of reviewers).
What do users say about Factorial pricing?
Reviewers indicate Factorial offers a free trial and free version, which some users find helpful for evaluating features. Some users say the platform provides good value for money and appreciate affordable pricing. However, some reviewers feel it is expensive compared to competitors, report frequent price increases, and find hidden costs for integrations reduce its value.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Pricing
Control
Ease of Use
Configuration and Implementation
Bugs and Issues
Customer Support
Factorial’s user interface
Factorial review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.2
Ease of use
4.5
Customer support
4.2
Reviews sentiment
What do users say about Factorial?
Reviewers indicate Factorial offers an intuitive interface and streamlines HR tasks like absence, payroll, and employee management, making processes easier for both administrators and staff. They appreciate its range of features, centralized information, and time-saving automation, finding it suitable for small to mid-sized companies. Some mention the platform is constantly updated and improves over time.
Users report frustrations with limited customization, expensive pricing, and inconsistent customer support. They say certain modules lack depth or flexibility, and technical issues occasionally hinder usability. Some feel the platform is less ideal for larger organizations or complex needs.
Select to learn more
Who uses Factorial?
Based on 313 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Factorial's key features
Most critical features, based on insights from Factorial users:
All Factorial features
Features rating:
Factorial alternatives
Factorial
Starting from
8
/user
Per month
Deel
Starting from
5
/user
Per month
Connecteam
Starting from
29
Per month
BambooHR
Starting from
10
/user
Per month
Factorial pricing
Value for money rating:
Starting from
8
/user
Per month
User opinions about Factorial price and value
Value for money rating:
To see what individual users think of Factorial's price and value, check out the review snippets below.
Folashade B.
Teacher Author
Gert V.
Board Member
Factorial integrations (47)
Integrations rated by users
We looked at 313 user reviews to identify which products are mentioned as Factorial integrations and how users feel about them.
Integration rating: 4.7 (6)
“Let the team know when there are responses from a form in less than a few seconds.”
Zeahlot L.
Founder and CEO
Integration rating: 4.7 (5)
“To help us see when kids are registered in our project management software”
“It connects fine but has lots of issues.”
Emma E.
Artistic Director
Integration rating: 5.0 (4)
Integration rating: 5.0 (4)
Integration rating: 5.0 (3)
Integration rating: 5.0 (3)
“I don't know that I am using this it's fullest. I wish that it kinda logged the emails as touch points itself in the correct client to prevent me from having to log things like that myself.”
Adelita D.
Founder
Factorial customer support
What do users say about Factorial customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Factorial customer support.
A fair number of users highlight fast, friendly, and efficient customer support that resolves issues and answers questions promptly.
A number of users report slow, unresponsive, or difficult-to-reach support, with unresolved tickets and poor follow-up after onboarding.
Support options
Training options
To see what individual users say about Factorial's customer support, check out the review snippets below.
“Reduces paperwork and has a dedicated support experts and consultancy.”
Asami M.
CEO and Founder
“The support and account management post onboarding is very poor.”
Marc S.
Operations Director
“Customer service could certainly be better as oftentimes it ranges from best to worst service provided!”
Sunil B.
Area Manager
Factorial FAQs
Factorial has the following typical customers:
Mid-size Business, Small Business, Large Enterprises, Freelancers
These products have better value for money
Q. What is Factorial used for?
Factorial is a comprehensive business management software that unifies and automates time, talent, finance, and payroll processes. The platform centralizes administrative tasks related to human resources, allowing management teams to focus on strategic initiatives rather than paperwork. Through its integrated system, organizations can manage employee time-off requests, track work hours, set schedules, and oversee project planning, control, and billing all within a single interface. The software offers extensive talent management capabilities including employee performance tracking, recruitment tools, onboarding and offboarding organization, training management, and goal tracking. Factorial streamlines payroll preparation and review while providing electronic signature functionality for official documents. The platform includes dedicated modules for IT management, expense tracking, document storage, and organizational charting. Its employee portal gives staff members direct access to payroll information, vacation requests, and assigned tasks, creating a self-service environment.
Q. Does Factorial support mobile devices?
Factorial supports the following devices:
Android, iPhone, iPad
Q. What level of support does Factorial offer?
Factorial offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base
