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Fitbit

4.6
(39)

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Cloud-based fitness tracker application.

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(1)

Fitbit Pricing, Features, Reviews and Alternatives

Fitbit FAQs

Q. Who are the typical users of Fitbit?

Fitbit has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Fitbit support?

Fitbit supports the following languages:
English

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Q. Does Fitbit support mobile devices?

Fitbit supports the following devices:
Android, iPhone

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Q. Does Fitbit offer an API?

Yes, Fitbit has an API available for use.

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Q. What level of support does Fitbit offer?

Fitbit offers the following support options:
Email/Help Desk, Knowledge Base

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Fitbit product overview

What is Fitbit?

Designed for individuals, non-profit organizations, education, mining, healthcare, manufacturing, IT, and other industries, Fitbit is a cloud-based fitness tracker application that helps streamline corporate wellness programs. The platform helps individuals track sleep quality, monitor health rates, and access self-learning programs from a unified platform.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base

Training options

Videos
Documentation

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Starting from

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Fitbit features

Functionality

4.4

/5

39

Total features

12

3 categories

Most valued features by users

Reporting & Statistics
Patient Records Management
Care Plan Management
Employee Portal
For Mental/Behavioral Health Practices
Gamification
Goal Setting/Tracking
Health Monitoring

Functionality contenders

Fitbit users reviews

Overall Rating

4.6

/5

39

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.54/10
Rating distribution

5

4

3

2

1

28

8

3

0

0

Pros
I love how Fitbit tells you how well you have slept, what your pulse is like and other things that are good to know about one's own health.
Its nice that it connects to your watch which you wear all day, and even all night, and lets you see your own data over time. Data is always fun to look at, especially when its about you.
It's not too complicated or distracting. Keeping the key functions to the minimum which helps me to stay focused and motivated.
Cons
In some cases I can't carry my celphone, so some information got lost.
I can’t think of any features the Fitbit app is missing.
It can identify and alert to AFIB.I was not satisfied with the alarm feature. I had intended on using it as my daily alarm as well as a reminder later in the day.

Overall rating contenders

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Thomas John F.

Education Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great to be FitBit

Reviewed 3 years ago

The care package is operated by knowledgeable and experienced staff.

Pros

This product helps me stay focused on my health and fitness. It presents clear messages and encouragement to track my goals and complete my tasks.

Cons

The battery does not have a great life span and I am required to recharge often. I would like more wrist band options that were not plastics.

SC
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Sandra C.

Hospital & Health Care, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Health and wellness monitoring

Reviewed 4 months ago

I use Fitbit myself, and with patients. Monitoring heart rate, oxygen level, and activity/sleep with only one small wrist worn device is highly beneficial. Newer Fitbit models are equipped with EDA scan and ECG. It can identify and alert to AFIB.I was not satisfied with the alarm feature. I had intended on using it as my daily alarm as well as a reminder later in the day. The vibration is weak! If I don't have the device synched down as tight as I can, I don't feel the alarm at all. The alarms cannot be named, making them not as useful as they could be.

Pros

- Monitor vitals, daily activity level, and sleep habits without corded and bulky machines.- Remotely access data.- Community features, work out together.- Mental wellness features.

Cons

- Not as reliable or accurate as hands on monitoring.- Device, subscription, data or wifi, and smart phone needed. Expensive.- Drains phone battery. Patients forget to sync.- Features vary by Fitbit device.

AR
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Verified reviewer

Computer Software, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Fair software overall. It's easy to learn.

Reviewed 4 months ago
Pros

It's very easy to learn. You can pick it up in just an hour or so.

Cons

I don't have issues with the software. The hardware though is not the most durable.

md
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margaret d.

Computer Software, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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fitbit forever.

Reviewed 3 months ago

Im so familiar with fitbit that I always love the new products

Pros

I actually won an apple watch in a pitch competition and I was excited to use it, but once i did, i reverted to my fitbit watch. Perhaps because I am older, I cant see the icons on the apple watch as well. But I gave the watch to a much younger coworker and she loves it. So, maybe my review is age specific. But I honestly love the fitbit products. I keep going back to them.

Cons

I honestly have no issues with my watch. It has more functionality than I use but my 2023 resolution is to learn to get the most from it!

KC
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Kim C.

Hospital & Health Care, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect for work walking challenge!

Reviewed 7 months ago
Pros

My work does a walking challenge every year and by participating you can get discounts on your health insurance. Using Fitbit is the easiest way to keep track of my steps that I have to turn in weekly. And if there any questions I’ll have to do is open the app and show it to the people in charge. It is easy to use and the tracker was not overly expensive

Cons

I have not encountered any issues with this software. But I do find that it works best to sync with your device daily

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