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Fitbit Logo

Fitbit

Cloud-based fitness tracker application.

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Fitbit Reviews

Overall rating

4.6

/5

38

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.55/10

Reviews by rating

Pros and cons

I love how Fitbit tells you how well you have slept, what your pulse is like and other things that are good to know about one's own health.
Its nice that it connects to your watch which you wear all day, and even all night, and lets you see your own data over time. Data is always fun to look at, especially when its about you.
It's not too complicated or distracting. Keeping the key functions to the minimum which helps me to stay focused and motivated.
In some cases I can't carry my celphone, so some information got lost.
I can’t think of any features the Fitbit app is missing.
It can identify and alert to AFIB.I was not satisfied with the alarm feature. I had intended on using it as my daily alarm as well as a reminder later in the day.
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38 reviews

Recommended

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Thomas John F.

Education Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great to be FitBit

Reviewed 3 years ago

The care package is operated by knowledgeable and experienced staff.

Pros

This product helps me stay focused on my health and fitness. It presents clear messages and encouragement to track my goals and complete my tasks.

Cons

The battery does not have a great life span and I am required to recharge often. I would like more wrist band options that were not plastics.

SC
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Sandra C.

Hospital & Health Care, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Health and wellness monitoring

Reviewed 4 months ago

I use Fitbit myself, and with patients. Monitoring heart rate, oxygen level, and activity/sleep with only one small wrist worn device is highly beneficial. Newer Fitbit models are equipped with EDA scan and ECG. It can identify and alert to AFIB.I was not satisfied with the alarm feature. I had intended on using it as my daily alarm as well as a reminder later in the day. The vibration is weak! If I don't have the device synched down as tight as I can, I don't feel the alarm at all. The alarms cannot be named, making them not as useful as they could be.

Pros

- Monitor vitals, daily activity level, and sleep habits without corded and bulky machines.- Remotely access data.- Community features, work out together.- Mental wellness features.

Cons

- Not as reliable or accurate as hands on monitoring.- Device, subscription, data or wifi, and smart phone needed. Expensive.- Drains phone battery. Patients forget to sync.- Features vary by Fitbit device.

AR
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Verified reviewer

Computer Software, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Fair software overall. It's easy to learn.

Reviewed 4 months ago
Pros

It's very easy to learn. You can pick it up in just an hour or so.

Cons

I don't have issues with the software. The hardware though is not the most durable.

md
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margaret d.

Computer Software, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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fitbit forever.

Reviewed 3 months ago

Im so familiar with fitbit that I always love the new products

Pros

I actually won an apple watch in a pitch competition and I was excited to use it, but once i did, i reverted to my fitbit watch. Perhaps because I am older, I cant see the icons on the apple watch as well. But I gave the watch to a much younger coworker and she loves it. So, maybe my review is age specific. But I honestly love the fitbit products. I keep going back to them.

Cons

I honestly have no issues with my watch. It has more functionality than I use but my 2023 resolution is to learn to get the most from it!

KC
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Kim C.

Hospital & Health Care, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect for work walking challenge!

Reviewed 7 months ago
Pros

My work does a walking challenge every year and by participating you can get discounts on your health insurance. Using Fitbit is the easiest way to keep track of my steps that I have to turn in weekly. And if there any questions I’ll have to do is open the app and show it to the people in charge. It is easy to use and the tracker was not overly expensive

Cons

I have not encountered any issues with this software. But I do find that it works best to sync with your device daily

AR
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Verified reviewer

Design, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Tracking Tool for your Fitbit

Reviewed 3 years ago

My health insurance provider has a program that rewards me cash for taking at least 7500 steps a day. They integrate with the FitBit program automatically which makes it very easy for me to transfer the data and claim my reward.

Pros

The software is free and integrates with FitBit wrist devices. I get to see a variety of metrics that are created off of the basic information that is synchronized with my wrist device.

Cons

On the iPhone App, it seems to take a long time to sync with my device. This indicator sometimes shows it syncing for several minutes even though I sync the data daily. Not sure why.

CJ
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Cole J.

Design, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fitbit Review

Reviewed 8 months ago
Pros

I like the notifications and move notices throughout my day. I can easily track my activity throughout the day and know where I can improve! Easily link up with friends and coworkers for friendly competitions.

Cons

I've used both fitbit and apple fitness, and tend to lean towards my apple watch and apple fitness. Wish the app/interface had more capabilities comparable.

RS
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Ronald S.

Nonprofit Organization Management, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Fit for life

Reviewed 8 months ago

Always looking forward to being athletic and active through out the day

Pros

I'm always on top of my health and awareness of my physical well-being

Cons

It's pretty good for what its worth. i believe it should have more masculine features

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Sherree H.

Health, Wellness and Fitness, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great for Health

Reviewed 6 months ago

I have been able to find help for myself that also can be shared on my page to help others. So many people get overwhelmed or afraid to talk about issues that with sharing what I learn they see they are not alone.

Pros

There are so many free options to help with physical and mental health. And the paid version is affordable. Love the options I can choose from when trying to get help with things like sleep and walking. Has challanges I can do to help give me a boost in striving to do better. I can interact with others and have that support I need to keep trying. Articles to read and recipes too that I can share on my page to help my followers.

Cons

I do get some people that add me to help with their journey but then they spam me with thinking its for dating . Get people you can tell are catfishing people. Be nice if there was a way for the app to verify who people are .

MK
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Michael K.

Mental Health Care, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Many features and measurements. Not sure they are all accurate.

Reviewed 7 months ago

Amazing what this measures. Not sure it is totally accurate.

Pros

Amazing what those engineers measure in this little wrist-worn device: so many body functions. The software helps to sort it all out and present it in an understandable and relevant fashion. It gives actionable suggestions based upon the readings.

Cons

It took me awhile to get it up and running. Not sure it measures my sleep stats as accurately as I would like and that is actually helpful. It misses many nights of sleep.

MB
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Maria B.

Marketing and Advertising, 10,001+ employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Keeps me active all day!

Reviewed 3 years ago

My overall experience is positive, I love tracking my activity, it keeps me motivated to stay healthy, which is very important to me. Everyone should have one.

Pros

I love using my Fitbit, I carry it with me 24/7 and has incredible features. My favorite is that it tracks my steps. It's so important to see how active you stay all day and I love the goals that are set for you, whether it's reaching 9 hours of activity (Easy!) or 10,000 steps a day (I deserve some claps, I reach this goal in my 1b1b at least 4 times a week) . You can also track your workouts, and...

Cons

What I like the least is that it has some apps that are added without even asking me, and honestly, I don't use them and don't care for them, like Strava or Pandora. I'm not sure why they're there, maybe they're partners or sponsors? I don't know. I also don't like that there is a basic and a premium account. I paid over $100 for my Fitbit, therefore I should be entitled to access all the features with no extra charge. If I need to upgrade, I would just buy a new one. This just makes me want to get a much more simple tracker with just a few features.

JR
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Juan R.

Oil & Energy, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Keeping you on the right track

Reviewed 3 years ago

Its awesome to know that all across the world you can meet people with common goals of trying to stay or get healthy and are there to get you going. It is great to have my routine of opening my app a seeing where I am in my daily challenge with friends I have made through Fitbit and the chance of being this week.

Pros

Beside getting statistics of health there is the interaction with others individuals with like mind goals to sleeping, eating, and health. A must for those individuals who have a competitive drive, you friend others and challenge them in daily, weekly, or weekend challenges to get the best of you and them.

Cons

The conns with product is lately younger individuals who pop up and with the content of certain jokes that some adults have it may not be appropriate for children. Not enough screening on what should be seen or said on Fitbit items should be removed quickly and certain people should be banned for trying to make this into a dating site.

OA
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Oscar Anthony A.

Arts and Crafts, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fitbit Improved My Lifestyle

Reviewed a year ago

Ever since using Fitbit, I haven't been as worried about not sleeping, and I have been motivated to exercise more.

Pros

I love how Fitbit tells you how well you have slept, what your pulse is like and other things that are good to know about one's own health.

Cons

There is more information that I wish the app could provide for free, but one has to pay for a membership with Fitbit Premium to get that info. I wish that was free.

AR
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Verified reviewer

Computer Software, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The future of Health Solutions

Reviewed 2 years ago

I think that information well analyzed could tell us a lot about our present a future health. This is the way

Pros

There are wereables. There is a lot of info. Here is one way to have everythng recorded, analyzed. It's the future of health adminitration.

Cons

It wold be great to get more and more info about us. Blood pressure, glucose, oxygen, etc. Everything in "the blender" could tell us a lot about our health and patterns.

AR
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Verified reviewer

Accounting, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Personalised health solutions

Reviewed 3 years ago

it was good and since its part of fitbit health solutions, it is very easy to access.

Pros

They give you personalised health indicators and keep track my sleep, activities within the day, heart rate and other health metrics.

Cons

So far they are very useful for me especially the tracking activity but the health coaching could have been more broad and more user friendly.

EG
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Elwood G.

Financial Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use, keeps me in shape

Reviewed a year ago

In general I am an avid user of Fitbit and have been for at least 10 years and 3+ trackers.

Pros

I use Fitbit at least once a day and it allows me to track my fitness levels. It is a great app.

Cons

It does not keep my sleep hours and I periodically have to call them to get my Inspire HR reset.

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Rafig K.

Business Supplies and Equipment, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great motivator. Nice features. Simple and sleek design.

Reviewed 2 years ago
Pros

I have been getting alot of compliments for my fitbit charge 4. I am really happy with my choice. The software is great and it has all I ever need. I like the features. Highly recommended.

Cons

The cycling feature does not work properly on my fitbit.

BM
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Brandon M.

Food & Beverages, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Multipurpose Watch

Reviewed 2 years ago

If mine broke tomorrow I'd go get another!

Pros

Fitbit wrist watch allows me to read text messages from my employees without having to take out my phone.

Cons

The Fitbit model I use only reads me the first sentence of the message and doesn't allow me to text back.

BB
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Balanagameena B.

Education Management, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Fitbit user

Reviewed a year ago
Pros

Easy to integrate with phone. It has interesting features about sleep quality. Notifications are useful to stay active. Helps to monitor the intake of calories. Encourages with badges and provide motivation to do exercise. Also receive call, mail and message alerts when phone is somewhere inside the bag.

Cons

Having Bluetooth always open leads to poor security.

PK
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Paul K.

Internet, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Fitbit Keeps Me Moving

Reviewed 2 years ago

Fitbit has been a game changer for me my insurance company provided it to me for free. I am now walking 15 to 20 miles per week. L feel the difference and love using Fitbit

Pros

I like the ease of use for Fitbit health I mostly use it for monitoring my fitness walking reporting it to my health insurance company and taking advantage of guided meditations. Learning the app was easy and I have had zero problems with it.

Cons

I would like to employ more features but have not as of yet. Besides that everything seems to work well.

AR
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Verified reviewer

Mining & Metals, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An excellent tool fo monitor your daily life

Reviewed 2 years ago

I was no used to track my daily life, but Fitbit helped me to get in shape and get better habits. Highly recommended!

Pros

Fitbit is so easy to use, it is its most strong attribute. You do not need a lot of equipments or a heavy software in order to start use FitBit. You can track your excercise, sleep time, rest time and performance during work so easy and comfortable.

Cons

Maybe a little bit more of capacity to save some information in wrist band is necessary. In some cases I can't carry my celphone, so some information got lost.

AR
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Verified reviewer

Information Technology and Services, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Motivation and Health

Reviewed 3 years ago

I'm excited to use Fitbit tracker with Fitbit Care and definitely will continue to use it.

Pros

When you see your daily activity statistics, feedback, e.g. steps count, sleep, you are more motivated to reach goals. Especially in lockdown times it helped me to keep stay more healthier.

Cons

I didn't have any problems with applications. But so that I'm not using too much features, it would be better to have some favourite activities in app.

AR
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Verified reviewer

Design, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fitbit is the perfect tool to stay motivated!

Reviewed 5 months ago

I like the simplicity of the design. It's not too complicated or distracting. Keeping the key functions to the minimum which helps me to stay focused and motivated.

Pros

Easy to use product, app is super intuitive and I love the sleep and fitness trackers as well as fitness milestone notifications.

Cons

Wish the premium features are a little cheaper. Only did a one month trial, didn't see enough pros to keep the premium subscription.

VJ
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Virna J.

Insurance, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Health Tracking

Reviewed a year ago
Pros

Keeping track of my sleep, water intake, food, workouts! It is a one stop shop.

Cons

I do not have any cons for this program.

GG
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Gillian G.

Judiciary, 501-1,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Fitbit Care Review

Reviewed a year ago

I appreciate the Fitbit as it helps me keep track of my daily activity. Having it has made me more vigilant about my health.

Pros

I use the Fitbit app for free on my smartphone and also the Fitbit device. It gives me the basic information that I need. It keeps track of my activity level, heart rate, and weight. The device also keeps track of my nutritional intake and my sleep patterns. The free information that I receive from this device is all that I need at this point in my life.

Cons

Fitbit works better with the Fitbit device compared to my smartphone. If you want more features, you will have to pay for the premium package, which is a monthly membership.