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Fixus

Case management platform for health or social care programs

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Fixus Pricing, Features, Reviews and Alternatives

Fixus FAQs

Q. What type of pricing plans does Fixus offer?

Fixus has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Fixus?

Fixus has the following typical customers:
Mid Size Business, Small Business


Q. What languages does Fixus support?

Fixus supports the following languages:
English


Q. Does Fixus offer an API?

No, Fixus does not have an API available.


Q. What level of support does Fixus offer?

Fixus offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support

Fixus product overview

What is Fixus?

Fixus is a cloud-based case management platform designed to help health care and socially focused care organisations streamline data collection, automate processes, enhance workflows, and report against program requirements.

Key benefits of using Fixus

Client centred approach to to managing data for multiple health or social care programs.

Programs are customisable to your specific data collection needs and can change as your organisations requirements do.

Manage workloads and security for multiple teams within multiple agencies.

Reduce the workload and delays involved when reporting to your funding body by pre-validating your data using the funding bodies published minimum data set (MDS) validation rules.

Take control of access for all resources using the built in role based security model.

Choose from the ever increasing collection of built-in industry endorsed clinical and non-clinical assessments.

Manage expenses, brokerage, purchase orders and invoices against client case records.

Manage program policies, procedures and guides in the built-in knowledge base.

Australian based product support team.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Phone Support

Training options

In Person
Live Online
Webinars

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Starting from

99

Per month

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Fixus pricing information

Value for money

4.8

/5

7

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Fixus features

Functionality

4.7

/5

7

Total features

44

3 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
Alerts/Notifications
Scheduling
Appointment Management
Document Management
Workflow Management
Customizable Reports

Fixus users reviews

Overall Rating

5.0

/5

7

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.43/10
Rating distribution

5

4

3

2

1

7

0

0

0

0

TL
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Tung L.

Health, Wellness and Fitness, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

APMHA Health - Primary Mental Health Services and Wellbeing programs

Reviewed a year ago

The Fixus program and its ability to support our work in providing primary mental health services and reporting on the work to our funders sells itself. It does what is required in this area and is quite easy to use compared to other similar programs. Our company work with 3 different software systems over multiple PHNs and found Fixus was the easiest and most consistent in terms of deliverables....

Pros

Ease of use and Fixus' ability to capture and store the required information. The ability to quickly access information and also how to then report on the information has been invaluable.

Cons

Very MDS focused. I understand why as it was developed with MDS in mind. It could be a very useful Health industry software and is heading in that direction I believe.

FT
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Frankie T.

Mental Health Care, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Biggest fan

Reviewed a year ago

We appreciate the vision and values at Fixus and their willingness to truly partner with us. You will never speak to a disinterested technical support person at Fixus because the team is genuinely excited about data management and finding solutions.

Pros

We are big fans of Fixus as the case management software has had such a profound impact across all areas of our organisation. The software enables us to manage a range of different types of mental health programs and private practice on one platform with customisations to accomodate operational and reporting differences for different program streams. What we like best about this software is bringing...

Cons

The trickiest part has been waiting for scheduling functions because it's a key goal which will have a big impact on workload in our organisation. We appreciate all the reasons this takes the time it takes.

JT
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Josephynn T.

Mental Health Care, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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My review

Reviewed a year ago

I am OK with using Fixus on a daily basis in my work. I am very happy with customer service and dicrect work with the team - particularly [SENSITIVE CONTENT]

Pros

It is user friendly enough to use on a daily basis and allows for capturing important aspects of client direct work and documentation.

Cons

It is still quite chunky which makes sense given the complex data that need to be captured. However a cleaner view would be very helpful.Some of the hard codes make it difficult to customise field names - something I look forward to see changed.

CA
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Courtney A.

Health, Wellness and Fitness, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fixus review

Reviewed 2 years ago

The Fixus staff are amazing and super helpful. When never I have queries or requests they are happy to jump on a teams and problem solve.

Pros

Yes this has been an overall success internally and for our Providers. The system is very easy to use, which makes training the Providers just as easy. The system isn't clunky like some others.

Cons

At the start of the implementation it seemed difficult to have issues resolved (previous colleagues). However since having [SENSITIVE CONTENT] as the relationship Manager, I personally have found it very straight forward to resolve problems. It was suggested to have notifications implemented and have since been updated that this is on the wish list.

Vendor response

Thanks so much for the feedback. Just a quick update on the notifications feature, this is being rolled out across the next few releases.

ME
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Michelle E.

Mental Health Care, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Review

Reviewed a year ago

Its been a really great experience that has resulted in a product that is simple, easy to use, logical and is constantly being improved for the better.

Pros

The care and patience taken to design our interface to work with our program needs. The responsiveness in resolving issues and making changes is extraordinary. The ease and simpleness of the system makes it easier for our technicially challenged workers to operate.

Cons

There is nothing I can say that I dont like about the program

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