Fusion Pricing Plan & Cost Guide

Fusion

EMR software for pediatric OT, PT, & SLP

4.66/5 (82 reviews)

Fusion Pricing

Pricing model: Subscription

Multi-User plans:

Basic EMR: $29 / user / month *minimum 5 users

Billing EMR: $49 / user / month *minimum 5 users

Enhanced EMR: $39 / user / month *minimum 5 users


Single-User plans:

Basic EMR: $89 / month

Billing EMR: $159 / month

Enhanced EMR: $119 / month

Competitors Pricing

SimplePractice

Starting from: 39.00/month
Pricing model: Free, Subscription
Free Trial: Available (No Credit Card required)

TherapyNotes

Starting from: 25.00/month
Pricing model: Free, Subscription
Free Trial: Available

Valant EHR Suite

Pricing model: Subscription

Denticon

Starting from: 549.00/month
Pricing model: Subscription

Fusion Pricing Reviews

Pros

  • Great customer care and training from day one. The video tutorials are some of the best I have come across and provide great training to learn the software.Yvonne B.Read the full review
  • I also love the graphs that instantly show patient's progress. Fusion has been a great asset to my practice.Marianne W.Read the full review
  • Excellent Product from all aspects - from ease of use to friendly and helpful customer service.Yvonne B.Read the full review

Cons

  • It was a disaster and we only had a few claims that were effected. My feeling is Fusion is suffering from an inflated ego and or a lack of quality people.Verified ReviewerRead the full review
  • There are some minor little glitches that bother me. I don't like that it requires you to put in am and pm for the appointment times.Danielle S.Read the full review
  • I have used other programs in the past and got no where with them.Amy B.Read the full review
97%
recommended this to a friend or a colleague

9 reviewers had the following to say about Fusion's pricing:

Wayne S.

Efficient but expensive.

Used daily for 1-2 years
Reviewed 2020-03-14
Review Source: Capterra

Pros
I enjoy that Fusion is pediatric software. I enjoy the ability to complete all my documentation and billing in one space

Cons
If your practice is small (1-2) with one therapist providing part-time services, fusion is expensive. I wish they had different price points for small clinics like some of the other EMR products out there. I find myself often searching for a software that fits my budget.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Bartholomew B.

Fusion

Used monthly for 1-2 years
Reviewed 2021-07-20
Review Source: Capterra

Good

Pros
Easy and accessible to use and software is up to date.

Cons
Does not work well with phones with low ram

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Frances C.

Great EMR for smaller offices

Reviewed 2015-12-19
Review Source: Capterra

Fusion has proven to be the perfect EMR and billing software for our small therapy office. The System is easy to learn and the billing program is very efficient. There are some limitations regarding billing protocol for some payers but they are working on that. We direct bill Medicaid and Tricare and bill other payers using Fusion. This has worked very well for us. I would recommend Fusion to any private practitioner or small therapy office. It is a great value given the reasonable monthly cost. I'm sure it works well for bigger offices, I just have no experience with anything but small practices.

Rating breakdown

Ease of use
Customer support

Minimize review

Christy R.

We are so thankful for the support of the entire Fusion team.

Used daily for 6-12 months
Reviewed 2017-05-12
Review Source: Capterra

Pros
As a mom who started a nonprofit for children with special health care needs, and no background in the medical field, we needed an EMR software that is easy to use, self-explanatory, and cost effective. Fusion has fit our needs for both staff and therapists, and the ability to schedule, maintain records, and bill from one source, all for a low monthly fee, is beyond comparison. We started with a billing company to manage our claims processing, and when we were not receiving reimbursements in a timely manner we knew it was time process our claims "in house". It was a difficult and overwhelming experience, but the Fusion customer service staff was top notch in making sure that we felt supported and confident in the change. We are saving thousands of dollars and can track our reimbursements in real time. Thank you Fusion Team.

Cons
There is not much we don't like! The therapists wish that they could customize the SOAP Note more, but appreciate the thoroughness it requires.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Aileen T.

Very easy to use.

Used daily for 6-12 months
Reviewed 2018-07-17
Review Source: Capterra

Pros
Very easy to use for the most part. I personally have not accessed a lot of the other features like patient goals and documents etc but from what I currently use scheduling, billing and documentation it is quick and easy for a therapist.

Cons
I am not sure if there are any cons for me for software. I know I am not utilizing this to full potential and I am not sure about the cost of the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Anonymous

Love this EMR!!

Used daily for 2+ years
Reviewed 2019-01-13
Review Source: Capterra

Pros
Fusion is very streamlined, easy to customize and very professional looking. I love how reports look when printed! The POC is automatically created based on the evaluation report and also look very professional. The goals are automatically filled in on the SOAP notes with progress graphs for progress reports. Work is easy to keep track of with the tasks bar on the main schedule page. You can assign different tasks to a therapist and the daily soap note reminder automatically shows up once you check a patient in. Great EMR system.

Cons
I wish it was easier to create a POC when you receive an evaluation from a different clinic. The only other con I have is that it is the most expensive EMR system I have seen.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Monica B.

Excellent Program!

Reviewed 2016-01-04
Review Source: Capterra

I have had experience with 3 different kinds of documenting software and have looked into many others before choosing Fusion Web Clinic. The program is wonderful and assists therapists in creating efficient and timely documentation. Our company has been using Fusion Web Clinic for almost 2 years now. We have 10 therapists using the program and I repeatedly hear how much they are enjoying the program. Several of the therapists have used other programs and prefer Fusion Web Clinic above the others. There is a learning curve (as to be expected with all programs). When questions arise the customer service is top notch. I rarely experience customer service as fantastic as what Fusion Web Clinic provides. I highly recommend this program. They have gotten everything right from price, scheduling, documenting, report writing, personalizing, and the sense of humor every time you log in!

Rating breakdown

Ease of use
Customer support

Minimize review

Lindsay W.

Best private practice decision I have made

Reviewed 2015-12-17
Review Source: Capterra

Before I began using Fusion, I had an outdated billing system that was becoming too much to handle and keep up with. I researched several options for software specific to pediatric speech therapy so I could stay above water. I decided to go with Fusion for the following reasons: 1. User-friendly layout of the site 2. Ability to keep all of my patient information and billing in one place 3. Customer service is outstanding 4. Online training videos 5. Price 6. Error-free claims submission 7. Knowledgeable staff 8. Data tracking graphs 9. SOAP notes that automatically generate claims when completed 10. Documentation printouts you can give to your clients I wouldn't be able to keep up with my growing practice without Fusion! It has absolutely changed the way I do business for the better.

Rating breakdown

Ease of use
Customer support

Minimize review

Tina A.

Overall it has been pretty good, but set up was very difficult and we're still learning!

Used daily for 1-2 years
Reviewed 2018-07-13
Review Source: Capterra

I had to submit about 100 notes for Audit to Medicaid and I did not get even one issue reported! They usually get you on little things like signatures and time in/out, but with this software things were in order.

Pros
Covers most bases of what you need to have in a note. Signature is great. The retrieval capabilities are great.

Cons
Difficult to navigate. When you are typing on a note and walk away you do not know which note you were writing on because it does not have patient's name/date on each screen. ***There is no UNDO typing or revert back to what you just did. ***When you try to Delete or Edit an appointment it might disappear or move to an unexpected spot and there is no UNDO or way to retrieve what you just did. Many many many times we try to Edit & it Deletes!! When you see the list of how many notes a patient owes you can not see WHICH notes they are and to retrieve that information. I don't like that I have to pay full price for someone who comes in to do one or two visits per month and this has actually deterred me from hiring someone who just comes in once in a while to substitute, and I think it is actually ridiculous that there is no way to do a partial charge for someone who is just in the office temporarily. There is no way for an office assistant to add information to an evaluation (such as medications or easy stuff like evaluation scores that therapist wants to be put on an evaluation that a "tech" can add) without their name having to be added to the evaluation. The therapist should be able to send it specifically for this information to a tech. There needs to be a way to override the information written by an assistant on a SOAP note, by the supervisor. There should be a way for supervisor to call back a note written by an assistant. There are a lot of issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review