Genesis Chiropractic Software Features

Genesis Chiropractic Software

Chiropractic EHR and insurance billing software

4.53/5 (244 reviews)

Competitor Feature Comparison

API
Alerts / Escalation
Alerts/Notifications
Appointment Management
Appointment Scheduling
Billing & Invoicing
Calendar Management
Charting
Claims Management
Client Management
Client Portal
Collections Management
Compliance Management
Configurable Workflow
Confirmation/Reminders
Customer History
Data Retention Management
Data Synchronization
Document Imaging
Document Management
Document Storage
E-Prescribing
Email Alerts
Email Management
Exercise Library
Facility Scheduling
For Physical Therapy
HIPAA Compliant
Healthcare Compliance
Inventory Management
Medical Billing
Multi-Location
Multi-Provider Practice
One-to-One Messaging
Outcome Assessment Tools
Patient Intake
Patient Management
Patient Portal
Patient Records Management
Patient Scheduling
Payment Processing
Practice Management
Progress Notes
Quotes/Estimates
Records Management
Reminders
Reporting & Statistics
Reporting/Analytics
SMS Messaging
SOAP notes
Self Service Portal
Task Management
Third Party Integrations
Transaction History
Treatment Planning
Video Conferencing
Workflow Management
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API
Alerts / Escalation
Alerts/Notifications
Appointment Management
Appointment Scheduling
Billing & Invoicing
Calendar Management
Charting
Claims Management
Client Management
Client Portal
Collections Management
Compliance Management
Configurable Workflow
Confirmation/Reminders
Customer History
Data Retention Management
Data Synchronization
Document Imaging
Document Management
Document Storage
E-Prescribing
Email Alerts
Email Management
Exercise Library
Facility Scheduling
For Physical Therapy
HIPAA Compliant
Healthcare Compliance
Inventory Management
Medical Billing
Multi-Location
Multi-Provider Practice
One-to-One Messaging
Outcome Assessment Tools
Patient Intake
Patient Management
Patient Portal
Patient Records Management
Patient Scheduling
Payment Processing
Practice Management
Progress Notes
Quotes/Estimates
Records Management
Reminders
Reporting & Statistics
Reporting/Analytics
SMS Messaging
SOAP notes
Self Service Portal
Task Management
Third Party Integrations
Transaction History
Treatment Planning
Video Conferencing
Workflow Management
Visit WebsiteCompare App
API
Alerts / Escalation
Alerts/Notifications
Appointment Management
Appointment Scheduling
Billing & Invoicing
Calendar Management
Charting
Claims Management
Client Management
Client Portal
Collections Management
Compliance Management
Configurable Workflow
Confirmation/Reminders
Customer History
Data Retention Management
Data Synchronization
Document Imaging
Document Management
Document Storage
E-Prescribing
Email Alerts
Email Management
Exercise Library
Facility Scheduling
For Physical Therapy
HIPAA Compliant
Healthcare Compliance
Inventory Management
Medical Billing
Multi-Location
Multi-Provider Practice
One-to-One Messaging
Outcome Assessment Tools
Patient Intake
Patient Management
Patient Portal
Patient Records Management
Patient Scheduling
Payment Processing
Practice Management
Progress Notes
Quotes/Estimates
Records Management
Reminders
Reporting & Statistics
Reporting/Analytics
SMS Messaging
SOAP notes
Self Service Portal
Task Management
Third Party Integrations
Transaction History
Treatment Planning
Video Conferencing
Workflow Management
Visit WebsiteCompare App

Genesis Chiropractic Software Feature Reviews

25 reviewers had the following to say about Genesis Chiropractic Software's features:

Simone W.

Genesis Software User

2021-08-18

Overall very happy with software SOAP notes and patient management and reports are all easy to use and intuitive.

Pros

I liked the abliity to schedule, do notes, bill and have off site insurance billing all as options.

Cons

Fluent communication with billers is challenging at times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Corrin C.

The Change That Is Needed

2016-07-22

It seamlessly integrates each player in the office and uses a unique practice management tool called "workflow" to drive efficiency and accountability in every corner of the practice, including the patients. There are so many possibilities for those who wish to turn on all the options and for those looking to keep it more streamlined and simple that too is an option.

Pros

Efficiency, price point, clearinghouse integration, practice management capabilities, customization capabilities, revenue cycle management

Cons

Training and onboarding, scheduling only allows a one day or broad month view

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Genesis Chiropractic Software

Work with other practitioners to get advice about on-boarding, set realistic goals for the implementation process and take time to learn the system before jumping in to avoid getting overwhelmed, get to know the staff - they are very helpful, master the workbench first

Source: Capterra
Helpful?   Yes   No
Read more
Kaili R.

Used for billing, patient records, and scheduling in a chiropractic setting

2018-05-01

Complete Patient Management.

Pros

We are digitizing our office and it is nice to have all documentation for a patient at your finger tips.

Cons

You need to click the mouse to many times while doing daily soap notes to get to each section. Also the soap notes and PHI info not integrated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Genesis has been the best patient management software we have ever used!

2018-05-07

Genesis is light years away from the traditional chiropractic patient management software.

Pros

Genesis is a very complete patient management software.

Cons

The data reporting needs some improvement. The design is not very appealing and we are not able to get every single stat that we need.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Siara M.

Generally easy to use

2021-08-25

Pros

We appreciate the patient and appointment management, along with the Tasks ease-of-use and variety of tools!

Cons

Improvement is needed in regards to the billing team's communication skills, efficiency, and attention to detail.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Gerard D.

Awesome integration between practice management and billing!

2016-01-04

Pros

Completely transparent integration between practice management and billing.

Cons

Having a more comprehensive EMR with the ability to create x-ray reports, attorney narratives, or a more professional daily note that can be sent to other providers would be great

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering Genesis Chiropractic Software

IF you want to outsource your billing yet still have access to every single detail of information about any aspect of any claim, this is the best option for you.

Source: Software Advice
Helpful?   Yes   No
Read more
Aileen S.

With a bit of patience you will be happy you got this software!

2021-08-25

The best part of the software are the integration team meetings, they are what makes this software and company successful in my opinion. Without these team members to work hand in hand with our practice we would have given up and moved to a simpler but not as "robust" platform!

Pros

Integration with appointment setting, credit card management and google review software was seamless!

Cons

You need to be patient and take "baby steps" everyday in order to become proficient with the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Joseph G.

Best software I've ever owned.

2016-07-21

Billing insurance, tracking patient care plans, multiple appointment scheduling are all a breeze with Genesis.

Pros

Care plan functionality, automated claim submission, and payment integration and posting.

Cons

Ticket support system, some overkill with workbench systems

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Genesis Chiropractic Software

Practicing chiropractor for 15 years and this is the best billing software I have owned

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Genesis has many optional functions!

2018-05-01

Pros

Easy to track patient appointment through multiple reports.

Cons

Would love the capability to integrate with text/email service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Genesis Chiropractic Software & Billing


Thank you for the review! We do have several options for text and email reminders. Integrations with SKED, Zingit, and Review wave.

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Zachary W.

Keeps me on track

2021-08-25

It has helped our efficiency and proficiency - both are crucial for a business

Pros

Definitely a step up in patient management and staying on top of cases clinically.

Cons

My staff prefers that it would allow them to track a specific care plan for a patient, it does not do this easily.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Merissa B.

Software that works for you!

2016-08-04

We use the preloaded macros and it makes soap notes way faster, allowing us to focus on seeing patients! There are many features I don't use (yet), with many practice tracking and patient management options.

Pros

Easy to use, ticket system works well

Cons

No option to have a patient discharged with no future appointment ever.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Lauren S.

Genesis has been a instrumental tool for our startup chiro office

2021-08-16

Pros

The medical record side of the software is straightforward and the back house management is crucial to our quickly growing (patient and employee) practice.

Cons

When requesting help the team member that responds doesn’t always have the best or most efficient answer, usually I have to pry a little more and then I’ll get another response from someone else who seems to know the ins and outs of the software better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Krista R.

The Vericle system makes my job much easier

2018-05-01

Pros

the ease of scheduling patients, ease of entering patient payments and the calendar feature of patient appointments

Cons

sometimes it is hard to keep track of and fix errors in patient accounts, I wish there was a way to see what user scheduled or cancelled an appointment

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Daniel G.

Amazing software

2021-08-13

Pros

Insurance billing and claims management integrated with the software is top notch.

Cons

There is a learning curve because the software is capable of doing so much.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Claire W.

Certain features are user friendly, but the ones that actually make you difficult.

2018-05-09

Pros

Readily seeing when patients miss an appointment is easy.

Cons

Doctor SOAP notes actually take a significant amount of time to enter unless you spend a lot of money to buy a set up previously designed by someone else. The Billing Team is expensive and they tell you how much they'll work on your behalf, however since they get paid off of what you actually bill out, they have not been motivated to actually resolve issues for us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Matthew C.

Best Chiropractic Cloud Based Software- Customer Service is Excellent!

2021-08-16

We have had our ups and downs. There are components of the system that need some help. We've spoken to customer support several times without help in some areas and great help in others. Overall though, this system is the best in the industry hands down.

Pros

The system is constantly making upgrades in all areas from SOAP notes to patient management!

Cons

The patient accounting section could use some upgrades.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Nick r.

Review

2021-08-26

Pros

I like that it has all the one stop management . And that you can assign jobs to a team member

Cons

Not sure as I don’t use it in on a daily basis.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
John B.

The team gives great customer service.

2018-05-02

It's practice management tools are second to none that I have used in the past.

Pros

The vast number of features and customizations and custom reports we can have it generate.

Cons

The vast # of customizations. It's been over two years and i still discover tools that I didn't know existed. Perhaps it exists but i never saw it, but a complete manual helping to set up, teach new employees and customize to fit a growing or changing practice without having to open tickets all the time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Taylor K.

great system to run the whole office!

2015-12-28

Pros

Scheduling, billing, patient compliance....every metric needed for a thorough practice evaluation

Cons

there is a lot to learn and its not exactly easy to use

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering Genesis Chiropractic Software

I don't think anything out there can compare for whole-office system management

Source: Software Advice
Helpful?   Yes   No
Read more
Dr. Joseph J. M.

Why I prefer Genesis in my office

2021-06-07

I find I have more time with patients than with sitting and separately do entering of new and recall patients, billing, reports and follow up with claims, appointments etc.

Pros

Makes my life and practice easy to maintain.

Cons

I have to say there is nothing I dislike regarding this program. I've had other programs. Genesis offers everything I need to run a functional and worry free practice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Genesis Chiropractic Software & Billing


Thank you Dr. Mazella!

Read more
Kim R.

Supernote

2021-08-13

I am responsible for training the end users in my office and it has been a relatively easy task due to the setup and functionality of the site overall.

Pros

We switched over to the Supernote format of SOAP notes and we are very pleased with the end result when printing Medical Records for patients and for Referrals The patient portal is great for capturing info and it transfers all the information into the SOAP note Integration with credit card processor is seamless Great scheduling format

Cons

When I have to make an adjustment to a claim after money has been posted to it, nightmare!

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tyson B.

Great company and software

2021-08-13

Pros

I love the task management and the AI rules that trigger things that need to be done.

Cons

Big learning curve on how to use all the features

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brian G.

SIMPLY THE BEST!

2020-09-21

Love the software, the staff, the team . everything !

Pros

After we got the training, everything went smooth. i like there is everything in one: Scheduling, billing, reminders, reports, etc

Cons

NO complaints. Nothing that i can think of now.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Pam T.

We started using the software about 3 years ago - I like that it is internet based and easy to use!

2018-05-01

Ease of use

Pros

Easily accessible through the internet - scheduling is easy - reports are detailed and easy to read

Cons

Authorization of visits from ins is not easy to manage - once the visits are completed no alert that pops to let us know

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Marcus G.

Genesis is a comprehensive tool for the chiropractic office to track all areas of your practice.

2018-05-03

Pros

I like the ability to integrate different add ons to make running an office easier, such as credit card processing, appointment reminder texts, and a total evaluation of patient visits, collections, and information.

Cons

Filing claims and changing them as needed can be a little difficult.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more