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Genesis Chiropractic Software Logo

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Chiropractic EHR and insurance billing software

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Genesis Chiropractic Software Pricing

Pricing overview

Value for money rating

4.4

/5

304

Price starts from

97

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Pricing details

Contact Billing Precision for full pricing information.

What users say

The benefits I got from this software were greater quality for less cost. The customer service has been amazing and each of the Genesis employees are here to help us at the drop of a hat.
They are improving on a regular basis and costumer service is great and timely. I do not have to wait to have questions answered.

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Reviewers who mentioned pricing said:

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bari l.

Health, Wellness and Fitness, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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do not even consider using this software unless you have tons of money and time to waste!

Reviewed 2 years ago

The initial training with amanda and samantha was great... BUT took forever- so many phases. I was not ready to go live and should've listened to my intuition. So much wasted time and once we were live, nobody could help with the billing portion. I feel so ripped off. I bought into the cult of Genesis and it was such a horrible experience. It took months for my biller to clear out the mistakes and transfer the billing to our new software. They are still charging me $99 for the privilege of accessing our information for patient info. I canceled it and will now call my credit card company to block the charge. We now use Chirospring and it is amazing.

Pros

The soap notes were fine and easy to create, but that is all I liked.

Cons

the billing was horrible- confusing- so many steps.. the support was non-existent- had to submit a ticket for everything and nobody got back to us. The "higher ups" in the company are clueless. Nobody could support our billing needs and the software was SO EXPENSIVE. They wanted us to do in-house billing with them but that was triple the price. I have been practicing for 22 years and I have never been so upset about the amount of money wasted on this software. Office ally, a very affordable program, is so much better than this!

ZK
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Zgia K.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Thankful for ease and pricing.

Reviewed 5 months ago

Great. Couldn't ask for a better [sensitive content hidden] and someone who jumps on and helps whenever needed.

Pros

It is web based, I can take care of work from home with all files in front of me. I love that it integrates with the major processing companies, and texting companies to make it flawless. now if they only had their own so we could save cash and time!

Cons

Entering macros, figuring out what I need and don't need. Billing team issues, and still doing all the updating and behind the scenes work while paying them and my team.

Vendor response

Hi Dr. Zgia! We couldn't ask for a better client! We appreciate all of your insight into the Facebook group and your commitment to helping us improve overall.

AB
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Amanda B.

Health, Wellness and Fitness, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Worth the price

Reviewed 3 years ago

My overall experience has been amazing! Any time I've had a frustration they have addressed it imediately and solved my problems quickly. I am truly always impressed with care and attention they give my clinic, even though I am a very small clinic. I thought you would only get this service when you were running a big clinic!

Pros

I absolutely LOVE the functionality of this product! The training team was suburb at implementation and they continue to surprise me with how dedicated they are to making sure we are getting the most out of the system. I have been using Genesis for just shy of a year and the billing team has already helped me improve my billing and collect more, and I couldn't be happier to have those items off my teams list of 'to-do' items!

Cons

I honestly hated the cost the most.... at the beginning! When I first learned what this software was going to cost me, I thought I'd never be able to make those payments EVERY month. But what I can say now is that they have saved me money and helped me make gains in my collections and I couldn't be happier! The only big thing I think they could improve upon is their patient intake forms. The patients have a great online portal to fill them out on but it is not mobile friendly and that's difficult for a lot of my new patients coming in.

BC
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Brandon C.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Been Using Genesis Chiro Software for 13 years... it is GREAT!

Reviewed 3 years ago

We've been in a fast paced, multi-doctor practice for 17 years. We have been able to keep our staff and overhead low using Genesis and a streamlined approach to maximize business profits and patient care. We've used Genesis for the last 13 years and have been thrilled with it. We have recommended it anytime we've been asked about it. It just works and it works well for all our needs.

Pros

Ease of use. Schedule to reschedule to documenting why patients can't make an appt. All around easy to use platform that is quick and efficient. This is huge when having a fast past busy practice. I love that I can drill down into every single claim and know what has been done by the billing team. If I have any issues I can respond directly to that claim or easily open a ticket which is answer promptly. Great. Love how it integrates seamlessly with many different apps to help with Credit card payments, monthly auto payments, auto appt reminders, etc. Lastly, I love that it is cloud based. I can log in from any where at anytime and work on my tx notes or see stats.

Cons

There are no major cons. It is easy to use and integrates well.

CG
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Charles G.

Health, Wellness and Fitness, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Genesis Review

Reviewed 5 months ago

Overall experience is good. I would like the customer service to be better but that seems to be a thing of the past with companies.

Pros

The billing and note keeping ease of use.

Cons

A little expensive for the service we receive.

MT
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Michael T.

Hospital & Health Care, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Warning: Be Careful What You Ask For...

Reviewed 8 years ago

My overall experience has been ok. I was a little disappointed that when we took our billing in house that the system was not compatible with other clearing houses. I actually thought about leaving this software platform for another because if was priced a little cheaper and had better ease of use.

Pros

Lot of features. Can create a compliant note. If you don't have a good billing person in house it does provide a good platform to get you up and running quickly.

Cons

The system too many features and use of the system can get really confusing. I hate the training videos. The training videos are very slow and take too much time to watch. It would be more valuable to have a training seminar in a physical location that could answer all of your questions live and also have the presenter get you up and running.

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Claire W.

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Certain features are user friendly, but the ones that actually make you difficult.

Reviewed 6 years ago
Pros

Scheduling is simple and user friendly. Readily seeing when patients miss an appointment is easy. Submitting tasks to the Genesis team is also simple when you need help having someone explain or walk you through a process.

Cons

Doctor SOAP notes actually take a significant amount of time to enter unless you spend a lot of money to buy a set up previously designed by someone else. The Billing Team is expensive and they tell you how much they'll work on your behalf, however since they get paid off of what you actually bill out, they have not been motivated to actually resolve issues for us. It's taken our office spending hours on the phone with insurance companies to get detailed answers and remedy situations. Also, when the Billing Team causes an error they blame it on the "user" which is the doctor's office. Finding and printing reports are not user friendly.

SP
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Spencer P.

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Organized, up-to-date, functional, reliable, fast

Reviewed 6 years ago

The benefits I got from this software were greater quality for less cost. The customer service has been amazing and each of the Genesis employees are here to help us at the drop of a hat. We benefit from the speed and ease of use with no loading times. This decreases the length of time spent on the phone as well. We're really enjoying it!

Pros

Genesis was offered at a lower cost than some of the other chiropractic software programs and I personally believe its quality is better than some of the other chiropractic software programs. It is so fast! There is absolutely no lag when you take an action, almost as if the program is being done offline. I also like how there are so many features to track patient data and schedules.

Cons

I like the least how it feels as if there are more features than necessary. I can see how 70% of the features can be used, but the rest 30% only seem applicable in rare cases. My team and I use Genesis for scheduling patients for Exam visits, Adjustments, Reports, Rescheduling/Canceling/Scheduling, and many other type of visits as well as checking on the patients' care plan and finances. This is still only a small portion of the software as a whole, but that's all the features we regularly utilize. Big learning curve for a lot of features, but I haven't used many of the features I was trained on because I haven't needed to do so.

Vendor response

Thank you Dr. Spencer!

ac
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anthony c.

Medical Practice, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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1st time user of genesis

Reviewed 3 months ago

Overall this is all you need in an EHR software, higher priced but you also get what you pay for here.

Pros

A lot of different reports. Easy to use. Different apps that integrate such as Fortis payments and Sked.

Cons

Higher price than other software. You have to use their billing service, which charges a percentage. Not as visually appealing as you hope for the price.

MS
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Mark S.

Hospital & Health Care, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love Genesis! Great for Chiro billing. Easy to use. Our staff loves it too!

Reviewed 8 years ago

We started using Billing Precision (Genesis) when we opened our clinic in 2011. I don't think we will ever switch billing systems for Chiropractic. I am a "if it ain't broke, don't fix it" kind of person.

Pros

Ease of use. Real time visibility of claims. Affordable.

Cons

I wish the capability to send DME claims was better, but it still works and gets up paid. Just wish it had an easier option to attach the required documentation when sending DME claims and the ability to track it, but I know Genesis is working on improving that feature as I type this, so thankful for that.

DN
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Douglas N.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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The program is vast and serves its purpose.

Reviewed 6 years ago

It is my EHR software. I can do my billing and notes all at once.

Pros

It is easy to write a note and submit to insurance. It has many features that allow me to integrate other software I have.

Cons

There is simply too much to know and the training is poor. The initial start up training is woefully inadequate leaving you to learn everything on your own. I simply don't have the time to put in to getting better at the system so as a result I don't use most of the functions available. The system is also expensive.

JS
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Jon S.

Medical Practice,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Best Chiropractic Software!

Reviewed 8 years ago
Pros

You can make this product as simple or complex as you want. You have support that actually gets back to you. You have a whole team behind you helping you with all aspects of running a practice to dealing with insurance carriers, to keeping patients on track. I have never seen such a comprehensive system. I love that you can customize many features to fit our specific needs. I am also impressed that they have monthly calls, if not more, with practice profitability coaches to help you get the most out of the system and to keep stress levels low. They keep there system compliant and make the use of the new coding system a no brainer, they have done a fantastic job of allowing us to work in the practice instead of on the practice.

Cons

I am on the west coast and they are on the east coast, so having a 3 hour time difference sometimes delays answers to questions.

AR
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Verified reviewer

Hospital & Health Care, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Top of the line software

Reviewed 5 years ago

Excellent product. You pay for quality. If you don't have complicated, detailed thorough notes you can look elsewhere and be all right.

Pros

It can be customized to your liking to fit your practice and integrates with so many programs to seamlessly create a reliable file. They support some great organizations in the industry and profession unlike some other companies. Decent speed to do routine notes.

Cons

Cost, as far as I know it is the most expensive EHR software that I have come across.

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Dan G.

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Genesis Chiropractic Software Review

Reviewed 6 years ago
Pros

Ease of use, Integration with other apps, Customer support, Training, Value. I cannot say enough how much I like this software system. It is crystal clear what is being paid (and what is not) without having to run a thousand separate reports. It's all done for me!

Cons

There is a bit of a learning curve (as there would be with any new software) but once you are used to how the system functions it is amazing.

CC
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Corrin C.

Management Consulting, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Change That Is Needed

Reviewed 8 years ago

Working in billing for over 18 years I didn't realize there was another way - I was trained to "react" to the billing cycle as it worked through. I never imagined that there could be a "proactive" solution where an EHR company would actually invest in the full cycle to the extent that they would be able to intelligently predict payer response to billing and code combinations. This system appropriately...

Pros

Efficiency, price point, clearinghouse integration, practice management capabilities, customization capabilities, revenue cycle management

Cons

Training and onboarding, scheduling only allows a one day or broad month view

AR
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Verified reviewer

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Easy to use!

Reviewed 6 years ago
Pros

Notes take only a small amount of time to complete. Easy access to your schedule. Can set scheduling reminders for specific patients as well.

Cons

Would like it to send text message reminders to patients without being an added cost through a different company. Doesn't integrate with very many credit card processing companies.

TW
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Tim W.

Medical Practice,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Chiropractic Software Available - been using for over 9 years!

Reviewed 8 years ago
Pros

I like that the software is built for chiropractors. I have been a client & using their software for over 9 years! In addition, it is extremely helpful that the software is internet-based - I can log-in from anywhere to access my clinic account, therefore I don't have to install an expensive server network in my clinic for my whole team to access. Furthermore, I like that Genesis also offers additional training & webinars on relevant chiropractic information. For example, the trainings on ICD-10 were fanatastic! I also watch every webinar to learn the latest in our chiropractic profession.

Cons

None that I can think of. If we have any isssues, we open a ticket & they are resolved in a timely fashion.

KL
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Kristen L.

Used daily for 6-12 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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Quick and easy to do my notes. Love all of the features.

Reviewed 6 years ago
Pros

That I am able to edit the tabs to make it very fast to do all of my notes. I also love that if I have a question someone gets ahold of me within 24 hours. I also really like how many different types of reports I am able to generate to keep track of how the office is doing.

Cons

Price. It can be a little tricky to figure out how to do certain things. There are some things I'd like to do with payment plans that I am unable to do on the software. It gives me all of the insurance reminders for private pay patients.

WH
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Wayne H.

Alternative Medicine, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Cadillac of chiropractic ehr

Reviewed 2 years ago
Pros

This is a full featured ehr. Does everything you want it to and more. Easy to use and the input is quick. Do a soap note fast.

Cons

So expensive. There are other options out there that do a lot of the same things for less.

CN
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Cory N.

Medical Practice, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use. Great product for the price!

Reviewed 6 years ago
Pros

Ease to learn and use. Accurate accounting. Clear scheduling. Clean, simple billing. Informative and helpful customer service

Cons

Everything was perfect except setting up with our Clearinghouse took a little longer than I thought. It is all set up now, however, and works flawlessly.

pb
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philip b.

Medical Practice,

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It has been great. I have been using it for almost a decade now.

Reviewed 8 years ago
Pros

All updates are included. It is easy to use and compliant. Support is included in the price.

Cons

That occasionally it seems that they switch to new people on my billing team that don't know what to do. The information is in the patient's account and they do not even look for it. This has happened only a couple of times in 10 years and every time they have solved the issue and corrected it quickly.

RH
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Robert H.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Benefits Outweigh Cost - EVERY TIME

Reviewed 3 years ago

Great!

Pros

I have been practicing for two years at the expense of other doctors learning and using their software/systems but going out on my own with Genesis has really made me feel good and appreciative of what they offer to their customers. They have a great team that is consistent and always willing to work on your time and pace, even until you fully understand the program. They modify and provide exactly what you need, and if they currently cannot, they will find a way.

Cons

Not appropriate for response. Thank you.

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elizabeth l.

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great product

Reviewed 6 years ago
Pros

User friendly, comes with a great support team, contains a lot of great features for the price. Would highly recommend this product.

Cons

Sometimes slow to load, but this rarely ever utoo much of an issue other than very minor annoyance.

JJ
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Josh J.

Medical Practice,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Review for Ipad

Reviewed 8 years ago
Pros

Implementation with POS system and insurances. Easy to use macros.

Cons

High price for program you will never own. Other programs are a fraction of the price. Even though I feel Genesis offers more than other programs, the jump in price between the two almost made me switch.

GG
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Garrett G.

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  • Value for money
  • Ease of use
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  • Customer support

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I know lots of successful docs that use this.

Reviewed 9 years ago

The President is one of those rare people that really dig in, create massive value, look to get feedback and constantly improve. You can see that with Genesis. From a doctor for doctors.

Pros

No pros were added to this review

Cons

No cons were added to this review