Gensolve Practice Manager Features

Gensolve Practice Manager

Practice management software for health professionals

4.5/5 (20 reviews)

Gensolve Practice Manager Feature Summary

  • EMR / EHR
  • Insurance Eligibility Verification
  • Multi-Office
  • Multi-Physician
  • Patient Billing
  • Patient Records
  • Patient Registration
  • Patient Scheduling
  • Physician Scheduling

Competitor Feature Comparison

API
Accounting Management
Alerts / Escalation
Analytics
Appointment Management
Assessment Management
Availability Indicator
Availability Management
Billing & Invoicing
Booking Management
Business Intelligence
Calendar Management
Claims Management
Contact Database
Custom Forms
Data Import/Export
Document Storage
Electronic Payments
Electronic Submission
Email Marketing Management
Financial Management
Forms Management
Inventory Management
Mobile Alerts
Multi-Location
Records Management
Reminders
Reporting & Statistics
SMS Integration
SMS Marketing Managment
Scheduling
Stock Management
Task Management
Learn moreCompare App
API
Accounting Management
Alerts / Escalation
Analytics
Appointment Management
Assessment Management
Availability Indicator
Availability Management
Billing & Invoicing
Booking Management
Business Intelligence
Calendar Management
Claims Management
Contact Database
Custom Forms
Data Import/Export
Document Storage
Electronic Payments
Electronic Submission
Email Marketing Management
Financial Management
Forms Management
Inventory Management
Mobile Alerts
Multi-Location
Records Management
Reminders
Reporting & Statistics
SMS Integration
SMS Marketing Managment
Scheduling
Stock Management
Task Management
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API
Accounting Management
Alerts / Escalation
Analytics
Appointment Management
Assessment Management
Availability Indicator
Availability Management
Billing & Invoicing
Booking Management
Business Intelligence
Calendar Management
Claims Management
Contact Database
Custom Forms
Data Import/Export
Document Storage
Electronic Payments
Electronic Submission
Email Marketing Management
Financial Management
Forms Management
Inventory Management
Mobile Alerts
Multi-Location
Records Management
Reminders
Reporting & Statistics
SMS Integration
SMS Marketing Managment
Scheduling
Stock Management
Task Management
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Gensolve Practice Manager Feature Reviews

20 reviewers had the following to say about Gensolve Practice Manager's features:

Adam Philps

Gensolve

2020-02-03

Pros

Integration with ACC Diabetic screening Form

Cons

Clunky Appearance Lack of API functionality Tailorability Customer support patchy Reporting/ KPI dashboard lacking

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Broderick Lin

Physiotherapy Practice Management System: Gensolve

2020-02-17

Excellent and robust system.

Pros

It also includes in the diary, one glance visual references for each entry that serves as reminders for task completion - this is surprising a rare feature amongst these management systems.

Cons

The user interface remains aesthetically outdated, but does not encroach on its function.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Patricia Tuni

GPM Vs PPMP

2020-02-10

Our previous practice Management program was PPMP - Gensolve is so much more advanced and easy to use and the "Help Desk" Support is amazing.

Pros

Everything quite logical and easy to access and use

Cons

I find the accounting side of things a little confusing and cumbersome

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nadine Dardaneliotis

Helped us improve productivity

2020-02-13

Overall, we found this product easy to use and it has greatly helped to improve our productivity and get closer to having a paperless office.

Pros

Easy to invoice and do bulk invoicing Able to process medicare rebates on Gensolve rather than Hicaps machine Auto-populate templates in great and uploading new templates is easy Help desk service is good as they send us clear steps to troubleshoot when we have issues Good to have all client related info in 1 client record, eg appts, attended, client notes uploaded to record, events uploaded to client record, payments etc.

Cons

Need to be able to be compatible with Onenote to be able to have Onenote templates Would like more report functions/features eg having GP addresses included in the Client Referrer Details report, having a billable hours report for clinicians that included only "psychologist appt" data not "cliniciam appt", (non-billable data).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nadine Grace

Gensolve Practice Management

2020-02-16

Pros

Gensolve had more to offer as an practice management system compated to others, suited my practice needs and worked well with other systems (ACC and Physitrack)

Cons

Nothing much, lots still to learn and explore.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jennee Corner

Gensolve for a Physiotherapy practice.

2020-02-13

I have definitely recommended this software not just because it is extremely user friendly and easy to introduce to new staff but more importantly to us is the first rate support from the help desk crew.

Pros

Great appointment book set ups.

Cons

While there are great reports available it would be good to be able to customize some reports to our particular needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Maryanne Hayes

Physiotherapy Practice

2020-02-03

Gensolve has enabled our office to be paper free . We are able to upload all our files and notes for each patient making it quite efficient.

Pros

This software is easy to use and enables us to run our practice efficiently.

Cons

The reporting aspect is not great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Gensolve


Hi Maryanne, Thank you for your awesome review, it is great feedback we genuinely appreciate and also includes something for us to work on.

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Simon Maskell

Review

2020-02-19

Pros

Logical, easy to use, cloud based so can access anywhere (one package that includes accounting and CRM)

Cons

Can be slow getting some information for reports (downloads to excel etc)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Penny Callaghan

Gensolve is great!

2020-02-04

The system is really good and can do almost all of what I what. [SENSITIVE CONTENT HIDDEN] in the support team is an excellent help.

Pros

Being a cloud based software and Having an integrated accounting system

Cons

It can be hard to generate all the reports I want.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Gensolve


Thanks for your review Penny, it is great feedback from an awesome customer and thanks for giving us something to work on!

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jess thomas

Gensolve in practise

2020-02-03

Pros

Mostly easy to use, lots of helpful report options and support are fantastic with any concerns.

Cons

The accounting software is more difficult to use - would be amazing if it could align with the likes of xero and make the whole system more fluent

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Tina McCormack

Gensolve Practice Manager for Physiotherapist

2020-02-08

Gensolve improved all areas of my work and cut down my admin time, my clinical notes are far easier All admin work with ACC is quicker The Accounting Package is great and everything I need.

Pros

Online support is also great Can use from the phone for some features Works really well with windows Accounting package is great All the reports are fantastic Saves me alot of time in all areas both clinically and admin wise

Cons

Not that great with Apple and have to purchased Parallels in order to run. Slower with Apple Does have tendencies to crash quite frequently ie once per week and have to shut down the whole program to get going again. This appears to happen more with the Apple but also does happen occasionally with windows

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jasmine Hulls

Sophisticated

2020-02-14

We are able to work across 3 locations, 23 staff seamlessly.

Pros

Great reports.

Cons

It could be more user friendly, as well as progressive. There are a few things we have wanted to do, but is not possible

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Elizabeth Costabeber

Gensolve Review - Massey Physiotherapy

2020-02-06

Very good, excellent customer support and training videos.

Pros

So many uses e.g text reminders of appointments, notes and calendar, links to other things like xero.

Cons

Nothing, it works well for what we use it for.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dirk Weishaupt

Review

2020-02-04

Good as diary and acc invoicing

Pros

Diary and acc invoicing.

Cons

Clumsy extraction fonts that can’t be customised Convoluted menues

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Bonny Berridge

Review

2020-02-17

Pros

easy to read - diary is set out well so understand where our clients are

Cons

to many areas to gensolve - not simple enough

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Andy Hall

A comprehensive system that changes as it grows.

2020-02-10

Gensolve have done very well to keep their product up-to-date with changes in the physiotherapy industry, and their support team are very helpful and interactive. The software is very comprehensive, which also means it is multi-layered, and this sometimes makes it a little opaque. The help desk is very approachable and are very forward in finding solutions, however, so that mitigates what might otherwise be problems with the system.

Pros

Densolve supllies a comprehensive experience to users. There's not much this software doesn't do for you.

Cons

It's very complex, which means it's probably designed by the people who understand how it works, rather than from a user-friendly point of view.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Health, Wellness and Fitness company, 11-50 employees)

Gensolve

2020-02-03

Pros

online feature looks promising.

Cons

very little flexibility and interaction with other software. Terrible marketing results. Very difficult to interacti with patients as sms/email system is clunky

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Adam McKenzie

Gensolve is easy and works well

2020-02-04

It is easy and works well

Pros

Easy to use. Good with shortcuts and they took cate of data change over

Cons

Could have better symbols for physio specific techniques

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Matthew Hoy

Gensove Review

2020-02-04

Was a great change for our practice to go paperless

Pros

Was a great change for our practice to go paperless Quick easy notes

Cons

I like to use Mac computers (as do lots of medical people) and this is difficult with Gensolve

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Wendy Taylor

Gensolve Practice Manager Review

2020-02-13

Not really applicable to my role.

Pros

It's one of the best business software I have used in my 30+ years of working life. It's easy to understand, logically set out, clear to look at.

Cons

I do have a couple of things I would like to be able to do. I need to submit some jobs/tickets but I simply don't have time currently.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more