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GrowPractice
All-in-one practice management solution
(1)
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Functionality
4.3
/5
6
Total features
56
5 categories
GrowPractice features
Common features of Medical Practice Management software
Functionality
4.3
/5
6
Price starts from
No pricing info
Total Features
56
Unique features
Automated Scheduling
Client Management
Online Refills
Multi-Channel Communication
Functionality
4.4
/5
2.7K
Price starts from
29
Per month
Total Features
130
Features in Common
33
Unique features
Physician Scheduling
Multi-Physician
Progress Reports
Claims Management
Functionality
4.5
/5
927
Price starts from
49
/user
Per month
Total Features
102
Features in Common
30
Unique features
Secure Data Storage
Process/Workflow Automation
Treatment Planning
Claims Tracking
Martinique K.
Medical Practice, 1-10 employees
Used daily for 1-2 years
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We have used GrowPractice for 2 years at my small medical office. We use it to bridge between our practice management software and our EHR, and it is the way we communicate to patients for automated text reminders about appointments, other text data/questions, and most importantly our demographic and medical history collection. We have been able to completely customize what we want to ask patients, and it has been wonderful to be able to tweak it over time to better fit our needs. Patients have found it very easy to input data. We are extremely happy with their product! Our support contact has been truly outstanding - responding quickly and helping us get the most out of the product. We have only the one contact person, so we know who we will be working with every time.
Very customizable, and can be changed over time to meet evolving needs Easy for office and patients to interact with Outstanding support Interfaces well with our billing software and EHR Keeps a text record that anyone in office an refer to when addressing patient needs via text
Cost is a little high for a small practice that is still building its patient base, but GrowPractice is actually a big part of what is helping my practice expand, so I'm confident it will be worth the investment over time.
Jade R.
Medical Practice, 1-10 employees
Used daily for less than 6 months
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Prior to GrowPractice we only made appointments by telephone and had no way of giving information to our patients except phone calls, which seemed to irritate some since everyone stays busy these days. As for paperwork, the patient had to come in prior to their appointment to fill out the paperwork and sometimes some patients would take quite a while, which would increase our wait time. In today's...
Really we have not found any cons, there are glitches we have to fix to customize to our liking but that is with any company and they have been so fast to fix that we have no complaints!
Vibhash K.
Hospital & Health Care, 11-50 employees
Used daily for less than 6 months
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Our overall experience with Grow practice has been very poor. They first promised implementation in 2 weeks but they did not finish even in 7 weeks. They had promised free implementation but started invoicing from the 1st day the contract was signed and for 2 months they did not even finish implementation. They could only partially finish the implementation and for the rest of it they asked for $1200...
Both way real-time messaging option
Deceiving contract and poor integration with PM software
Cody C.
Medical Practice, 51-200 employees
Used daily for less than 6 months
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The largest benefit of GrowPractice is the increased productivity for our staff involved with scheduling and checking in patients prior to their appointments. Online appointment requests integrate with our practice management software which automatically creates a profile for that patient eliminating the need for our scheduling staff to complete this. Online patient paperwork can be submitted by patients prior to their visit, along with their insurance cards and ID's. This streamlines the check in process for our staff and gets the patient into the exam room quicker since they don't need to complete paperwork in the office.
We did have a few issues that came up after our roll out, mainly minor that could be resolved by GrowPractice support quickly.
Elisa S.
Medical Practice, 1-10 employees
Used monthly for less than 6 months
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They started charging us right away but did not actually get us up and running for two months at approximately $500/month. Which meant we paid $1000 for a program that we couldn't access or use. Finally things got up and running, but it was nothing special. The format wasn't great. When we requested to cancel, they didn't inquire at all about what was wrong but only informed us that we can't cancel because we have a contract for 1 year and also that they put in "substantial time and effort" which is a joke as we developed all the forms ourselves. All they did was put it online. They offered nothing to ameliorate our experience. Just a really terrible experience. Clearly they aren't interested in customer retention.
I liked that there were a lot of features so it was kind of a "one stop shop" for your patient administrative needs, such as appointments, check-in, payments, etc.
Slow implementation, mediocre results, rude service