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Hummingbird

Clinical & Administrative EMR for Hospice & Palliative Care

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Hummingbird Pricing, Features, Reviews and Alternatives

Hummingbird product overview

Price starts from

No info

What is Hummingbird?

Hummingbird is mumms® Software's revolutionary program for end-of-life care. mumms®’ focus has been solely on hospice and palliative care for over 30 years. The end-of-life industry has changed radically in that time, and the mumms® team has developed a state-of-the-art platform to grow alongside it, flexible enough to be ready for changing regulations and easy to use for every member of your hospice team. Hummingbird was designed to let you focus on what you do best: quality patient care.

Key benefits of using Hummingbird

• Web-based interface works on mobile and desktop, regardless of operating system
• Custom dashboard allowing instant access to most pertinent data
• Using ClearPay, manage and track claims without having to log into DDE
• Hummingbird provides a wide array of reporting options including the ability for users to build their own
• Instant IDG Prep
• E-prescribing from a mobile device
• Integrations with many third-party PBMs, CRM, DME
• Hundreds of automations to save time, minimize errors, and maintain compliance

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
24/7 (Live rep)
Email/Help Desk
Chat
Phone Support
FAQs/Forum

Training options

Live Online
In Person
Documentation
Videos
Webinars

Hummingbird pricing information

Value for money

4.0

/5

26

Price starts from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Hummingbird features

Functionality

3.9

/5

26
Total Features44 3 categories

Most valued features by users

HIPAA Compliant
Billing & Invoicing
Appointment Management
Reporting & Statistics
Activity Dashboard
Appointment Scheduling
Claims Management
Alerts/Notifications

Functionality contenders

Hummingbird users reviews

Overall rating

4.0

/5

26

Positive reviews

73%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.44/10
Rating distribution

5

4

3

2

1

10

9

4

3

0

Pros
I enjoy having an account rep who can advocate for our needs immediately. I like that the software is edit-able and we can customize as we go if needed.

JC

Justine C.

Love the reports, the ease of use and the quick responses from customer service.

JP

Jennifer P.

I like that it is tied into the Medicare DDE system and is real-time. It makes verifying Medicare benefits and notifying Medicare of admissions so much quicker and easier.

SG

Susan G.

Cons
The horrible interface, the lack of basic input masks for dates, the above mentioned positive is also a negative, as they don't talk to each other very well.

DR

David R.

I find at least two charts with this issue per day. This has been going on for over two weeks with no plan to fix the corruption on their end, only for the user to submit a ticket then it gets fixed.

DR

David R.

There are glitches in some reporting, causing frustration and delay of tasks, errors. Too many questions on forms that are more or less not helpful, causing more work for clinicians.

JC

Justine C.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Good customer support

Reviewed 2 years ago
Pros

Love the reports, the ease of use and the quick responses from customer service. Plus they custom Makes our forms for us!

Cons

It can be buggy at times. But they are great about fixing it quickly

Vendor response

Thank you Jennifer. We're very proud of our support team, and we're happy to hear that they're coming through for you.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best Electronic Medical Record

Reviewed 2 years ago

The billing process is faster and reliable when it comes to holding bills for different reasons

Pros

The software is geared more towards hospice than any other software I have reviewed. It is simple to use and very reliable when it comes to Federal and State Regulations

Cons

Not user friendly for a surveyor. Takes too much time when trying to print charts or go to a timeline that a surveyor requests. I have also had a few issues when visits didn't show up in the record or where patients didn't show up on the mobile side for employees to chart their visit(s)

Vendor response

Thank you Patricia. We're glad that you're satisfied with Hummingbird, and we also appreciate your input in ways that we can improve.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Intuitive and Thorough

Reviewed 2 years ago

We use it for our hospice and palliative care services. Overall its intuitive but there are things that could improve our user experience and improve the flow of our work.

Pros

This software is intuitive, and easy to use / user friendly in layout. I enjoy having an account rep who can advocate for our needs immediately. I like that the software is edit-able and we can customize as we go if needed.

Cons

There are glitches in some reporting, causing frustration and delay of tasks, errors. Too many questions on forms that are more or less not helpful, causing more work for clinicians. Mobile doesn't have access to attachments, or the function that HBC has to review other notes side by side w/current work. It doesn't work well with our PBM, in that they can't transfer clinical data (med profile) to the PBM.

Vendor response

Thank you for your thoughtful and balanced review, Justine.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Good and supportive

Reviewed 3 years ago

When our clinician has any issues with software, it's easy to contact them. They create a ticket and follow up with updates until it's solved. They also share the issues with the clinical manager, so the management team know what has been going on. They also have the account manager and check with provider periodically to make sure things are going okay. It has been great with Hummingbird.

Pros

We have used Hummingbird from the start-up. They have been very supportive. As you can imagine, I had so many questions to ask since I was in charge of setting up the hospice program in our agency. The Hummingbird team members, including the liaison, marketing assistant, and technicians, responded to me promptly and provided resources.

Cons

Previously, it wasn't a web based software. But now they are. I'm happy about it.

Vendor response

Thank you so much for your review, Ju Yeon.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Great EMR

Reviewed 2 years ago

It has been a positive experience up to this point. Look forward to all of the changes that are on the table for the future.

Pros

Its ease of use and navigation. Also easily tailored to fit our specific companies needs.

Cons

Uses older version of firefox and sometimes you have to reinstall multiple times.

Hummingbird FAQs and common questions

Hummingbird has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


Hummingbird has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Hummingbird supports the following languages:
English


Hummingbird supports the following devices:
Android


No, Hummingbird does not have an API available.


Hummingbird offers the following support options:
Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support, FAQs/Forum

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