Hummingbird vs Sunwave Comparison

Overview

Hummingbird is an EMR platform for hospice and palliative care developed my mumms Software. With 30 years of experience in...

Sunwave is a cloud-based behavioral health software designed to help substance abuse treatment centers and mental health...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.0

(26)

5

4

3

2

1

10

9

4

3

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.5

(13)

5

4

3

2

1

7

6

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I enjoy how quickly charting has become, it's easy to navigate and pretty straight forward.
Love the reports, the ease of use and the quick responses from customer service.
Overall, MUMMS is a good program, converting over to Hummingbird have several issues. It is easy to learn and easily introduce to new employees.

Pros

I really like the reporting capabilities and the ability to move forms and clients through programs and different admissions.
It is also easy to setup. The SunWave Admin support staff is very knowledgeable anf is always eager to help.
User friendly, EMR, CRM, I love how everything is in one system for our team.

Cons

The horrible interface, the lack of basic input masks for dates, the above mentioned positive is also a negative, as they don't talk to each other very well.
Sometimes information gets stuck in the server.
No graphing as far as trending vitals etc. Can’t chart with mobile app offline.

Cons

I can do away with filing of paper records and poor tracking and following protocols.
Implementing was challenging, but change is always hard in the beginning.
The inability to do a general search for a name (like in Salesforce).
  • Vendor responds to reviews
  • Last review10 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features31
  • ACH Payment Processing
  • Activity Dashboard
  • Analytics
  • Appointment Management
  • Attendance Tracking
  • Automated Billing
  • Automated Expense Input
  • Automated Scheduling
  • Automatic Notifications
  • Billing & Invoicing
  • Built-In Database
  • CRM Integration
  • Calendar Management
  • Call Recording
  • Charting
  • Chat
  • Claims Management
  • Client Portal
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Credit Card Processing
  • Custom Charts
  • Customer Activity Reporting
  • Customer Experience Management
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Document Management
  • Document Storage
  • Electronic Payments
  • Electronic Signature Capture
  • Email Alerts
  • Email Invitations & Reminders
  • Employee Management
  • HIPAA Compliance
  • Offline Access
  • Permission Management
  • Prescribing
  • Progress Reports
  • Project Notes
  • Real Time Data
  • Real Time Reporting
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Rules-Based Workflow
  • Search Functionality
  • Self Service Portal
  • Third Party Integration
  • Widgets
  • Workflow Management
  • Total features31
  • ACH Payment Processing
  • Activity Dashboard
  • Analytics
  • Appointment Management
  • Attendance Tracking
  • Automated Billing
  • Automated Expense Input
  • Automated Scheduling
  • Automatic Notifications
  • Billing & Invoicing
  • Built-In Database
  • CRM Integration
  • Calendar Management
  • Call Recording
  • Charting
  • Chat
  • Claims Management
  • Client Portal
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Credit Card Processing
  • Custom Charts
  • Customer Activity Reporting
  • Customer Experience Management
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Document Management
  • Document Storage
  • Electronic Payments
  • Electronic Signature Capture
  • Email Alerts
  • Email Invitations & Reminders
  • Employee Management
  • HIPAA Compliance
  • Offline Access
  • Permission Management
  • Prescribing
  • Progress Reports
  • Project Notes
  • Real Time Data
  • Real Time Reporting
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Rules-Based Workflow
  • Search Functionality
  • Self Service Portal
  • Third Party Integration
  • Widgets
  • Workflow Management

Integrations

  • Total integrationsN/A
  • AdvancedMD for Mental Health
  • Avalon Laboratory System
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Luma Health
  • Microsoft Excel
  • Microsoft Outlook
  • NextGen Healthcare
  • PointClickCare
  • Practice Fusion
  • ProviderSuite
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne
  • Total integrations1
  • AdvancedMD for Mental Health
  • Avalon Laboratory System
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Luma Health
  • Microsoft Excel
  • Microsoft Outlook
  • NextGen Healthcare
  • PointClickCare
  • Practice Fusion
  • ProviderSuite
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hummingbird vs. Sunwave

See how Hummingbird and Sunwave stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.