Hummingbird Features

Hummingbird

Clinical & Administrative EMR for Hospice & Palliative Care

4.0/5 (26 reviews)

Competitor Feature Comparison

API
Activity Dashboard
Alerts/Notifications
Appointment Management
Appointment Scheduling
Assessment Management
Automated Scheduling
Bereavement Management
Billing & Invoicing
Built-In Database
Calendar Management
Care Plan Management
Caregiver Scheduling
Charting
Claims Management
Claims Scrubbing
Client Management
Client Portal
Clinic Interoperability
Coding Assistance
Compliance Management
Compliance Tracking
Customizable Reports
Customizable Templates
Dashboard Creation
Decision Support
Document Storage
E-Prescribing
EMR/EHR
Electronic Signature
For Non-Medical Care
HIPAA Compliant
Insurance Eligibility Verification
Insurance Management
Medical Billing
Medication History
Mobile Access
Order Entry
Patient Intake
Patient Records Management
Payroll Management
Physician Portal
Real Time Data
Real Time Reporting
Records Management
Reporting & Statistics
Scheduling
Third Party Integrations
Time Tracking by Client
Volunteer Management
Workflow Management
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API
Activity Dashboard
Alerts/Notifications
Appointment Management
Appointment Scheduling
Assessment Management
Automated Scheduling
Bereavement Management
Billing & Invoicing
Built-In Database
Calendar Management
Care Plan Management
Caregiver Scheduling
Charting
Claims Management
Claims Scrubbing
Client Management
Client Portal
Clinic Interoperability
Coding Assistance
Compliance Management
Compliance Tracking
Customizable Reports
Customizable Templates
Dashboard Creation
Decision Support
Document Storage
E-Prescribing
EMR/EHR
Electronic Signature
For Non-Medical Care
HIPAA Compliant
Insurance Eligibility Verification
Insurance Management
Medical Billing
Medication History
Mobile Access
Order Entry
Patient Intake
Patient Records Management
Payroll Management
Physician Portal
Real Time Data
Real Time Reporting
Records Management
Reporting & Statistics
Scheduling
Third Party Integrations
Time Tracking by Client
Volunteer Management
Workflow Management
Visit WebsiteCompare App
API
Activity Dashboard
Alerts/Notifications
Appointment Management
Appointment Scheduling
Assessment Management
Automated Scheduling
Bereavement Management
Billing & Invoicing
Built-In Database
Calendar Management
Care Plan Management
Caregiver Scheduling
Charting
Claims Management
Claims Scrubbing
Client Management
Client Portal
Clinic Interoperability
Coding Assistance
Compliance Management
Compliance Tracking
Customizable Reports
Customizable Templates
Dashboard Creation
Decision Support
Document Storage
E-Prescribing
EMR/EHR
Electronic Signature
For Non-Medical Care
HIPAA Compliant
Insurance Eligibility Verification
Insurance Management
Medical Billing
Medication History
Mobile Access
Order Entry
Patient Intake
Patient Records Management
Payroll Management
Physician Portal
Real Time Data
Real Time Reporting
Records Management
Reporting & Statistics
Scheduling
Third Party Integrations
Time Tracking by Client
Volunteer Management
Workflow Management
Visit WebsiteCompare App

Mobile apps

iOS App


0 reviews

Android App


0 reviews

Hummingbird Feature Reviews

22 reviewers had the following to say about Hummingbird's features:

Cortney T.

Mumms to the Rescue

2019-07-18

I have emailed customer support as well and always have had a good response.

Pros

My favorite thing is the mobile feature!

Cons

I wish there was a auto-reminder to sync patients on desktop version.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from mumms Software


Glad to hear that Hummingbird is working for you, Cortney. Thanks for lettings us know.

Read more
Patricia J.

Best Electronic Medical Record

2019-07-18

The billing process is faster and reliable when it comes to holding bills for different reasons

Pros

The software is geared more towards hospice than any other software I have reviewed. It is simple to use and very reliable when it comes to Federal and State Regulations

Cons

I have also had a few issues when visits didn't show up in the record or where patients didn't show up on the mobile side for employees to chart their visit(s)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from mumms Software


Thank you Patricia. We're glad that you're satisfied with Hummingbird, and we also appreciate your input in ways that we can improve.

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Rachel W.

Difficult to use

2019-11-26

Pros

Easy patient searching.

Cons

You had to know exactly what you wanted and where you were going to find what you needed to document. Unable to document at the bedside.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

1/10
Source: Software Advice
Helpful?   Yes   No
Read more
Ju Yeon H.

Good and supportive

2019-03-22

They also share the issues with the clinical manager, so the management team know what has been going on.

Pros

We have used Hummingbird from the start-up. They have been very supportive. As you can imagine, I had so many questions to ask since I was in charge of setting up the hospice program in our agency. The Hummingbird team members, including the liaison, marketing assistant, and technicians, responded to me promptly and provided resources.

Cons

Previously, it wasn't a web based software. But now they are. I'm happy about it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from mumms Software


Thank you so much for your review, Ju Yeon.

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Jennifer P.

Good customer support

2019-07-19

Pros

Love the reports, the ease of use and the quick responses from customer service.

Cons

It can be buggy at times. But they are great about fixing it quickly

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from mumms Software


Thank you Jennifer. We're very proud of our support team, and we're happy to hear that they're coming through for you.

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Justine C.

Intuitive and Thorough

2019-07-18

We use it for our hospice and palliative care services. Overall its intuitive but there are things that could improve our user experience and improve the flow of our work.

Pros

This software is intuitive, and easy to use / user friendly in layout.

Cons

Too many questions on forms that are more or less not helpful, causing more work for clinicians. Mobile doesn't have access to attachments, or the function that HBC has to review other notes side by side w/current work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from mumms Software


Thank you for your thoughtful and balanced review, Justine.

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David R.

Piece of Software

2019-07-18

It serves a purpose I suppose, another example is database corruption happened, this caused patients with multiple admissions to experience data spillage from one admit to another.

Pros

Not Much. - I suppose since I should leave something positive, I would have to say the separation of the Admin and Clinical into two separate programs. This does eliminate any possibility of someone with no need to look at clinical information from accessing it. It does come with its own set of headaches.

Cons

As an example if a patient is admitted on a Tuesday evening, I will not see the patient on my reports until Thursday morning.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No

Response from mumms Software


David, we appreciate your feedback. Based on your review, it appears you are referencing your organization's use of the system during our early adoption phase. All of the items you referenced have long been corrected, and we hope your user experience is now excellent.

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Cynthia C.

Hospice software helps us deliver good care

2019-03-15

Pros

Easy to learn and use; incorporates all hospice regulations into documentation so we are compliant

Cons

IT help can be slow and I have to persist until someone is available

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from mumms Software


We appreciate your balanced feedback, Cynthia. We have multiple ways to interact with our support team including a direct line. We will reach out to you directly to make sure you have these options at your fingertips so there is never a delay.

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Cheryl R.

Mumms Review

2019-03-15

Overall, MUMMS is a good program, converting over to Hummingbird have several issues. It is easy to learn and easily introduce to new employees.

Pros

I like the fact of submitting patient data in PIM information rolls over to clinical portion effective immediately.

Cons

The financial portion of the program has a few issues. Its not real time. The support at MUMMS is aware of the problems and have been diligently working on it. I have had several complaints from the nurses and physicians about being very lengthy and redundant.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from mumms Software


Thank you for your honest opinion, Cheryl. We are continually making improvements to automate and save time for our users.

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Mary M.

Hospice management

2019-07-18

Pros

and the compliance to the every changing regulations.

Cons

The accounting part of the program in particular the account receiveable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from mumms Software


Thank you for your feedback, Mary.

Read more
Surita J.

The easiest fastest system I know.

2019-07-18

Pros

Quick charting is the best, it saves time for patient care.

Cons

All the updates that I'm not sure what they are, but overall it's cool.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from mumms Software


Thank you for your review, Surita. As a reminder, all users can review detailed release notes and other great feature tools in the user area of our website.

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Robert A.

Best for hospice

2019-07-18

Very good

Pros

Mobile version. Seems easy to use.

Cons

Still evolving. Responsive to problems.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from mumms Software


Thank you for your feedback, Robert.

Read more
Connie T.

User Friendly Hospice Specific Software

2019-07-18

Looked innovative and user friendly.

Pros

I enter patient data and manage orders on a daily basis.

Cons

Orders can be a challenge sometimes, but that it is minimal.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from mumms Software


Thank you for your review, Connie

Read more
Lindsay R.

Hospice software

2019-07-18

Pros

Ease of use. Techs are very helpful. Palliative care charting availability

Cons

Can’t chart with mobile app offline.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from mumms Software


Happy to see that Hummingbird is working out for you, Lindsay.

Read more
Laurie T.

My review

2019-07-29

Pros

I like how simple the software is to navigate around to the difference widgets.

Cons

Customer Service was a little slow but has improved greatly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from mumms Software


Thank you, Laurie. We're glad you're enjoying Hummingbird.

Read more
Susan G.

Great product

2019-07-18

Pros

It makes verifying Medicare benefits and notifying Medicare of admissions so much quicker and easier. They are constantly updating and fine-tuning this product to make it more user-friendly, which is a bonus.

Cons

I wish I had a manual to navigate the system a little easier. I'm sure there are features that I could be utilizing that I'm not aware of.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from mumms Software


Thank you so much for your review, Susan

Read more
Olivia C.

Hummingbird Review

2019-07-18

Overall we are satisfied with Hummingbird, as with any software program it is not perfect, but I do think that it is hospice friendly and that is is easy to use.

Pros

It is tailored towards hospice. Easy to use application.

Cons

Sometimes information gets stuck in the server

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from mumms Software


Thanks for your feedback, Olivia.

Read more
Stephanie H.

Hummingbird Software

2019-07-18

Pros

Easy to use. User friendly.

Cons

Delays, issues with HVC corruption files, issues with entering and revising physician orders, screen refreshing

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No

Response from mumms Software


Stephanie, thank you for your feedback. We are sorry to hear your user experience was other than excellent. The items you referenced may have happened for a variety of reasons. The software related items mentioned have been addressed for some time now. In fact, due to positive collaboration with your organization, feature enhancements and brand new features like the physician cert app were made possible. We value you and all of our hundreds of hospice partners across the United States and Caribbean Islands.

Read more
Renee H.

Social Worker

2019-07-18

Pros

Easy to navigate , i like the program , icons easily to find

Cons

Long wait to load sometimes , thats it. No problems

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from mumms Software


We're glad that you like Hummingbird, Renee. Thanks for letting us know.

Read more
stephanie m.

Great Product!

2019-07-18

Pros

I enjoy how quickly charting has become, it's easy to navigate and pretty straight forward

Cons

Not always able to edit easily, must go through extensive steps to edit an issue, unless you're an admin

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from mumms Software


Thank you for the feedback, Stephanie. Our main goal is to cut down the time you spend charting so you can focus on care. A superb user experience is our priority.

Read more
Lisa C.

Review of Hummingbird

2019-07-18

Pros

I like that it is compatible with our touch screen laptop computers which makes input easier

Cons

Sometimes the input I want to make is not one of the options and it takes time to figure out how to work around such a limitation.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from mumms Software


Thank you for your feedback, Lisa.

Read more
chris o.

Excellent, even with recent migration

2018-03-25

Pros

Easy to manage and maintain, especially after upgrading to hummingbird.

Cons

requires installer link to install, provided by company. otherwise not too many issues with this software. It does use ESR versions of firefox though..

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more