ICANotes vs AZZLY Rize Comparison

Overview

ICANotes is the most clinically robust behavioral health EHR software for clinicians in both inpatient and inpatient settings.

AZZLY Rize is a behavioral health and addiction treatment center solution which integrates office management, EHR (electronic...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$46.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

(85)

5

4

3

2

1

47

18

13

4

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
77%
would recommend this app

3.9

(58)

5

4

3

2

1

23

17

11

1

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

Pros

Support staff are very helpful and always available. ICAN Notes is affordable and has been a good investment for my practice.
The support and training that has been provided to our team has been fantastic. The ease of use had made transition for new hires to acclimate and provide quality documentation.
The ease and functionality of the electronic health system is helpful for new employees. Also, the availability to create customized areas that are suited to your company's needs is superb.

Pros

I want to say the staff is absolutely wonderful, they are available at all times and quick to respond. They are very friendly and professional.
But my favorite feature is definitely the customer service we receive when we have an issue. The staff at azzly are amazing.
I can also go into "my work" and see if there is anything outstanding or that needs to be reviewed.

Cons

They seemed clueless of how to transfer data. They were unable to transfer records from a group practice without having to recreate the entire record.
I canceled SFAX due to poor customer service and excessive cost, and ongoing failed faxes. Approximately 6-10 in any given day.
The servers often go down, and on multiple occasions data has been lost due to this. The calendar is cumbersome, and SLOW.

Cons

It was very intimidating at first, because coming from Tier which now seemed so juvenile it was scary.
All of the changes since July of 2018 have been ridiculous.
They are a member of our Team. When a Therapist has a problem entering in a note or changing a diagnosis, Azzly is who they call and the problem is resolved.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review10 days ago

Key features

  • Total features49
  • ACH Payment Processing
  • API
  • Access Control
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts / Escalation
  • Application Integration
  • Appointment Management
  • Assessment Management
  • Attendance Management
  • Audit Trail
  • Auditing
  • Automated Billing
  • Automated Scheduling
  • Automatic Backup
  • Batch Processing
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Check Processing
  • Claims Management
  • Client Management
  • Client Portal
  • Collaborative Workspace
  • Communication Management
  • Compliance Management
  • Contact Database
  • Content Library
  • Credit Card Integration
  • Credit Card Processing
  • Custom Charts
  • Custom Development
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customizable Templates
  • Data Extraction
  • Data Filtering
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Data Interchange
  • Electronic Payments
  • Electronic Signature Capture
  • Electronic Submission
  • Email Integration
  • Facility Scheduling
  • Fax Management
  • Financial Analysis
  • Financial Management
  • Forms Management
  • HIPAA Compliance
  • Invoice Management
  • Mobile Integration
  • Prescribing
  • Productivity Reporting
  • Progress Reports
  • Progress Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Receiving
  • Records Management
  • Referral Tracking
  • Reminders
  • Revenue Management
  • SSL Security
  • Search Functionality
  • Single Sign On
  • Status Reporting
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • User Management
  • Workflow Management
  • Total features45
  • ACH Payment Processing
  • API
  • Access Control
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts / Escalation
  • Application Integration
  • Appointment Management
  • Assessment Management
  • Attendance Management
  • Audit Trail
  • Auditing
  • Automated Billing
  • Automated Scheduling
  • Automatic Backup
  • Batch Processing
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Check Processing
  • Claims Management
  • Client Management
  • Client Portal
  • Collaborative Workspace
  • Communication Management
  • Compliance Management
  • Contact Database
  • Content Library
  • Credit Card Integration
  • Credit Card Processing
  • Custom Charts
  • Custom Development
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customizable Templates
  • Data Extraction
  • Data Filtering
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Data Interchange
  • Electronic Payments
  • Electronic Signature Capture
  • Electronic Submission
  • Email Integration
  • Facility Scheduling
  • Fax Management
  • Financial Analysis
  • Financial Management
  • Forms Management
  • HIPAA Compliance
  • Invoice Management
  • Mobile Integration
  • Prescribing
  • Productivity Reporting
  • Progress Reports
  • Progress Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Receiving
  • Records Management
  • Referral Tracking
  • Reminders
  • Revenue Management
  • SSL Security
  • Search Functionality
  • Single Sign On
  • Status Reporting
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • User Management
  • Workflow Management

Integrations

  • Total integrations3
  • AdvancedMD for Mental Health
  • Avalon Laboratory System
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Luma Health
  • Microsoft Excel
  • Microsoft Outlook
  • NextGen Healthcare
  • PointClickCare
  • Practice Fusion
  • ProviderSuite
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne
  • Total integrationsN/A
  • AdvancedMD for Mental Health
  • Avalon Laboratory System
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Luma Health
  • Microsoft Excel
  • Microsoft Outlook
  • NextGen Healthcare
  • PointClickCare
  • Practice Fusion
  • ProviderSuite
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

ICANotes vs. AZZLY Rize

See how ICANotes and AZZLY Rize stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.