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ICANotes vs AZZLY Rize Comparison

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Overview

ICANotes is the most clinically robust behavioral health EHR software for clinicians in both inpatient and inpatient settings.

AZZLY Rize is a behavioral health and addiction treatment center solution which integrates office management, EHR (electronic...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

46

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

5

4

3

2

1

49

18

13

4

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

3.8

5

4

3

2

1

24

16

12

1

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

Pros

My training experience with our rep has been so helpful and supportive. I will recommend ICANote any time.

LI

LENA I.

I can highly recommend Icanotes due to ease of use, ease of customization and superior and responsive customer service.

PG

Phil G.

Fair price, great customer service and reliable platform. They are a company with many years of experience, I have been using their product since 2005 and it has only improved over the years.

GR

Gustavo R.

Pros

I am impressed with the constant updates to better improve the system. The team behind the software is AMAZING.

CB

Carrie B.

But my favorite feature is definitely the customer service we receive when we have an issue. The staff at azzly are amazing.

MT

Megan T.

AZZLY is extremely user friendly and the customer service is the best I have ever experienced.

KC

Kelly C.

Cons

They seemed clueless of how to transfer data. They were unable to transfer records from a group practice without having to recreate the entire record.

MB

Melissia B.

I canceled SFAX due to poor customer service and excessive cost, and ongoing failed faxes. Approximately 6-10 in any given day.

DD

Deborah D.

I asked for that with this product but was denied, I should have recognized that as a red flag.

DH

Diane H.

Cons

It was very intimidating at first, because coming from Tier which now seemed so juvenile it was scary.

GW

Gloria W.

All of the changes since July of 2018 have been ridiculous.

JT

Jennifer T.

The only thing i find frustrating is I have to always be mindful to select the date range (last 30-days) when I am looking for records.

km

kristin m.

  • Vendor responds to reviews
  • Last review7 months ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features62
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts / Escalation
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Assessment Notes
  • Attendance Management
  • Audit Management
  • Audit Trail
  • Authorization Tracking
  • Automated Scheduling
  • Automatic Backup
  • Batch Processing
  • Billing & Invoicing
  • Calendar Management
  • Case List Management
  • Charting
  • Check Processing
  • Claims Management
  • Claims Scrubbing
  • Client Chart Audit Tools
  • Client Management
  • Client Portal
  • Code & Charge Entry
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Content Library
  • Credit Card Management
  • Credit Card Processing
  • Custom Development
  • Customer Activity Tracking
  • Customer Database
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Data Extraction
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Dunning Management
  • E-Prescribing
  • EDI
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Electronic Submission
  • Eligibility Verification
  • Email Management
  • Employee Management
  • Facility Scheduling
  • Fax Management
  • Financial Analysis
  • Financial Management
  • For Mental/Behavioral Health Practices
  • Forms Management
  • Group Notes
  • HIPAA Compliant
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Invoice History
  • Invoice Management
  • Level of Care Evaluation
  • Medical Billing
  • Medical History Records
  • Mobile Access
  • Multi-Provider Practice
  • Patient Management
  • Patient Records Management
  • Payment Processing
  • Practice Management
  • Productivity Analysis
  • Progress Reports
  • Progress Tracking
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Records Management
  • Referral Management
  • Referral Tracking
  • Reminders
  • Remittance Advice
  • Revenue Management
  • SSL Security
  • Search/Filter
  • Self Payment
  • Self Service Portal
  • Single Provider Practice
  • Single Sign On
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Team Notes
  • Template Management
  • Third Party Integrations
  • Treatment Planning
  • User Management
  • Utilization Reporting
  • Wait List Management
  • Workflow Management
  • Total features84
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts / Escalation
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Assessment Notes
  • Attendance Management
  • Audit Management
  • Audit Trail
  • Authorization Tracking
  • Automated Scheduling
  • Automatic Backup
  • Batch Processing
  • Billing & Invoicing
  • Calendar Management
  • Case List Management
  • Charting
  • Check Processing
  • Claims Management
  • Claims Scrubbing
  • Client Chart Audit Tools
  • Client Management
  • Client Portal
  • Code & Charge Entry
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Content Library
  • Credit Card Management
  • Credit Card Processing
  • Custom Development
  • Customer Activity Tracking
  • Customer Database
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Data Extraction
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Dunning Management
  • E-Prescribing
  • EDI
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Electronic Submission
  • Eligibility Verification
  • Email Management
  • Employee Management
  • Facility Scheduling
  • Fax Management
  • Financial Analysis
  • Financial Management
  • For Mental/Behavioral Health Practices
  • Forms Management
  • Group Notes
  • HIPAA Compliant
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Invoice History
  • Invoice Management
  • Level of Care Evaluation
  • Medical Billing
  • Medical History Records
  • Mobile Access
  • Multi-Provider Practice
  • Patient Management
  • Patient Records Management
  • Payment Processing
  • Practice Management
  • Productivity Analysis
  • Progress Reports
  • Progress Tracking
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Records Management
  • Referral Management
  • Referral Tracking
  • Reminders
  • Remittance Advice
  • Revenue Management
  • SSL Security
  • Search/Filter
  • Self Payment
  • Self Service Portal
  • Single Provider Practice
  • Single Sign On
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Team Notes
  • Template Management
  • Third Party Integrations
  • Treatment Planning
  • User Management
  • Utilization Reporting
  • Wait List Management
  • Workflow Management

Integrations

  • Total integrations3
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne
  • Total integrations2
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne