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ICANotes vs AZZLY Rize Comparison
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Good recommendations?
Overview
ICANotes is the most clinically robust behavioral health EHR software for clinicians in both inpatient and inpatient settings.
AZZLY Rize is the premier clinical and business platform for residential and outpatient addiction treatment and mental healthcare...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
155.30
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
My training experience with our rep has been so helpful and supportive. I will recommend ICANote any time.
Fair price, great customer service and reliable platform. They are a company with many years of experience, I have been using their product since 2005 and it has only improved over the years.
The support and training that has been provided to our team has been fantastic. The ease of use had made transition for new hires to acclimate and provide quality documentation.
Pros
I am impressed with the constant updates to better improve the system. The team behind the software is AMAZING.
But my favorite feature is definitely the customer service we receive when we have an issue. The staff at azzly are amazing.
AZZLY is extremely user friendly and the customer service is the best I have ever experienced.
Cons
There are places where you can get stuck and can't move. For example, creating a patient chart that does not have all the required information gives you an error message.
They seemed clueless of how to transfer data. They were unable to transfer records from a group practice without having to recreate the entire record.
I canceled SFAX due to poor customer service and excessive cost, and ongoing failed faxes. Approximately 6-10 in any given day.
Cons
It was very intimidating at first, because coming from Tier which now seemed so juvenile it was scary.
All of the changes since July of 2018 have been ridiculous.
The only thing i find frustrating is I have to always be mindful to select the date range (last 30-days) when I am looking for records.
Key features
- Total features48
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Authorization Tracking
- Automated Scheduling
- Bed Management
- Billing & Invoicing
- Calendar Management
- Candidate Profiles
- Case List Management
- Case Management
- Case Notes
- Charting
- Claims Management
- Claims Scrubbing
- Client Chart Audit Tools
- Client Portal
- Clinical Assessment Tool
- Code & Charge Entry
- Communication Management
- Compliance Management
- Compliance Tracking
- Confirmation/Reminders
- Credit Card Processing
- Customer Database
- Customizable Dashboard
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Digital Signature
- Document Management
- Document Storage
- Document Templates
- Drug Reference Database
- Dunning Management
- E-Prescribing
- EHR/EMR Integration
- EMR/EHR
- Electronic Payments
- Electronic Signature
- Electronic Submission
- Eligibility Verification
- Employee Management
- For Mental/Behavioral Health Practices
- For Psychiatrists
- Forms Management
- GDPR Compliance
- Goal Setting/Tracking
- Graphical Data Presentation
- Group Notes
- HIPAA Compliant
- Historical Reporting
- Initial Assessments
- Inpatient/Residential
- Insurance Eligibility Verification
- Invoice History
- Invoice Management
- Level of Care Evaluation
- Medical Billing
- Medical History Records
- Medication Management
- Mobile Access
- Multi-Factor Authentication
- Multi-Location
- Multi-Provider Practice
- Patient Engagement
- Patient Intake
- Patient Management
- Patient Records Management
- Payment Collection
- Payment Processing
- Practice Management
- Progress Notes
- Progress Reports
- Progress Tracking
- Quotes/Estimates
- Real Time Data
- Real Time Reporting
- Records Management
- Referral Management
- Referral Tracking
- Reminders
- Remittance Advice
- Reporting & Statistics
- Revenue Management
- Role-Based Permissions
- SMS Messaging
- Scheduling
- Search/Filter
- Secure Data Storage
- Self Payment
- Self Service Portal
- Single Provider Practice
- Surveys & Feedback
- Task Management
- Task Scheduling
- Team Notes
- Telemedicine
- Template Management
- Therapy Notes
- Third Party Integrations
- Treatment Planning
- Wait List Management
- Workflow Management
- Total features106
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Authorization Tracking
- Automated Scheduling
- Bed Management
- Billing & Invoicing
- Calendar Management
- Candidate Profiles
- Case List Management
- Case Management
- Case Notes
- Charting
- Claims Management
- Claims Scrubbing
- Client Chart Audit Tools
- Client Portal
- Clinical Assessment Tool
- Code & Charge Entry
- Communication Management
- Compliance Management
- Compliance Tracking
- Confirmation/Reminders
- Credit Card Processing
- Customer Database
- Customizable Dashboard
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Digital Signature
- Document Management
- Document Storage
- Document Templates
- Drug Reference Database
- Dunning Management
- E-Prescribing
- EHR/EMR Integration
- EMR/EHR
- Electronic Payments
- Electronic Signature
- Electronic Submission
- Eligibility Verification
- Employee Management
- For Mental/Behavioral Health Practices
- For Psychiatrists
- Forms Management
- GDPR Compliance
- Goal Setting/Tracking
- Graphical Data Presentation
- Group Notes
- HIPAA Compliant
- Historical Reporting
- Initial Assessments
- Inpatient/Residential
- Insurance Eligibility Verification
- Invoice History
- Invoice Management
- Level of Care Evaluation
- Medical Billing
- Medical History Records
- Medication Management
- Mobile Access
- Multi-Factor Authentication
- Multi-Location
- Multi-Provider Practice
- Patient Engagement
- Patient Intake
- Patient Management
- Patient Records Management
- Payment Collection
- Payment Processing
- Practice Management
- Progress Notes
- Progress Reports
- Progress Tracking
- Quotes/Estimates
- Real Time Data
- Real Time Reporting
- Records Management
- Referral Management
- Referral Tracking
- Reminders
- Remittance Advice
- Reporting & Statistics
- Revenue Management
- Role-Based Permissions
- SMS Messaging
- Scheduling
- Search/Filter
- Secure Data Storage
- Self Payment
- Self Service Portal
- Single Provider Practice
- Surveys & Feedback
- Task Management
- Task Scheduling
- Team Notes
- Telemedicine
- Template Management
- Therapy Notes
- Third Party Integrations
- Treatment Planning
- Wait List Management
- Workflow Management
Integrations
- Total integrations4
- Birdeye
- Cerner Ambulatory
- Clarity Wave
- Curogram
- Google Calendar
- Google Maps
- Mailchimp
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- NextGen Office
- Peerlogic
- Podium
- QuickBooks Online Advanced
- ReminderCall.com
- Review Wave
- Stripe
- Xero
- athenaOne
- eClinicalWorks
- Total integrations7
- Birdeye
- Cerner Ambulatory
- Clarity Wave
- Curogram
- Google Calendar
- Google Maps
- Mailchimp
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- NextGen Office
- Peerlogic
- Podium
- QuickBooks Online Advanced
- ReminderCall.com
- Review Wave
- Stripe
- Xero
- athenaOne
- eClinicalWorks
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