ICANotes vs The Guard Comparison

Overview

ICANotes is the most clinically robust behavioral health EHR software for clinicians in both inpatient and inpatient settings.

The Guard, by Compliancy Group, is a cloud-based HIPAA compliance software that helps compliance officers with security risk...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$46.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$165.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

(85)

5

4

3

2

1

47

18

13

4

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
77%
would recommend this app

4.8

(12)

5

4

3

2

1

10

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Support staff are very helpful and always available. ICAN Notes is affordable and has been a good investment for my practice.
The support and training that has been provided to our team has been fantastic. The ease of use had made transition for new hires to acclimate and provide quality documentation.
The ease and functionality of the electronic health system is helpful for new employees. Also, the availability to create customized areas that are suited to your company's needs is superb.

Pros

I now have a better understanding of HIPAA as well as my staff and have the confidence I have been looking for.
What I like most about this software was the ease of use and how fast we were able to implement this program into our medical practice.
Our consultant was a wealth of knowledge, and no question I asked was ever too dumb. Thanks for helping us out.

Cons

They seemed clueless of how to transfer data. They were unable to transfer records from a group practice without having to recreate the entire record.
I canceled SFAX due to poor customer service and excessive cost, and ongoing failed faxes. Approximately 6-10 in any given day.
The servers often go down, and on multiple occasions data has been lost due to this. The calendar is cumbersome, and SLOW.

Cons

Everything was concise and explained very well. Any issues that others had were due to user error.
There were only a few set backs that were due to user error, not the program.
Unbelievably thorough approach to the minefield of HIPAA regulations that no provider can possibly be adequately aware of.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features49
  • API
  • Access Control
  • Activity Dashboard
  • Application Integration
  • Appointment Management
  • Assessment Management
  • Attendance Management
  • Audit Trail
  • Auditing
  • Automatic Backup
  • Batch Processing
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management
  • Client Portal
  • Collaborative Workspace
  • Compliance Management
  • Content Library
  • Credit Card Integration
  • Credit Card Processing
  • Custom Development
  • Custom Forms
  • Customer Database
  • Customizable Templates
  • Data Extraction
  • Data Filtering
  • Digital Signature
  • Document Storage
  • Electronic Data Interchange
  • Electronic Payments
  • Electronic Signature Capture
  • Forms Management
  • HIPAA Compliance
  • Invoice Management
  • Mobile Integration
  • Productivity Reporting
  • Progress Tracking
  • Real Time Reporting
  • Receiving
  • Records Management
  • Reminders
  • Risk Assessment
  • SSL Security
  • Status Reporting
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • User Management
  • Workflow Management
  • Total features3
  • API
  • Access Control
  • Activity Dashboard
  • Application Integration
  • Appointment Management
  • Assessment Management
  • Attendance Management
  • Audit Trail
  • Auditing
  • Automatic Backup
  • Batch Processing
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management
  • Client Portal
  • Collaborative Workspace
  • Compliance Management
  • Content Library
  • Credit Card Integration
  • Credit Card Processing
  • Custom Development
  • Custom Forms
  • Customer Database
  • Customizable Templates
  • Data Extraction
  • Data Filtering
  • Digital Signature
  • Document Storage
  • Electronic Data Interchange
  • Electronic Payments
  • Electronic Signature Capture
  • Forms Management
  • HIPAA Compliance
  • Invoice Management
  • Mobile Integration
  • Productivity Reporting
  • Progress Tracking
  • Real Time Reporting
  • Receiving
  • Records Management
  • Reminders
  • Risk Assessment
  • SSL Security
  • Status Reporting
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • User Management
  • Workflow Management

Integrations

  • Total integrations3
  • AdvancedMD for Mental Health
  • Avalon Laboratory System
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Luma Health
  • Microsoft Excel
  • Microsoft Outlook
  • NextGen Healthcare
  • PointClickCare
  • Practice Fusion
  • ProviderSuite
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne
  • Total integrationsN/A
  • AdvancedMD for Mental Health
  • Avalon Laboratory System
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Luma Health
  • Microsoft Excel
  • Microsoft Outlook
  • NextGen Healthcare
  • PointClickCare
  • Practice Fusion
  • ProviderSuite
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

ICANotes vs. The Guard

See how ICANotes and The Guard stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.