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ICANotes vs Intergy Comparison

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Overview

ICANotes is the most clinically robust behavioral health EHR software for clinicians in both inpatient and inpatient settings.

Category Leaders

Greenway’s electronic health record (EHR) and practice management platform Intergy offers a user-friendly, specialty-focused...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

46

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

5

4

3

2

1

49

18

13

4

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

4.2

5

4

3

2

1

52

22

8

4

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

My training experience with our rep has been so helpful and supportive. I will recommend ICANote any time.

LI

LENA I.

I can highly recommend Icanotes due to ease of use, ease of customization and superior and responsive customer service.

PG

Phil G.

Fair price, great customer service and reliable platform. They are a company with many years of experience, I have been using their product since 2005 and it has only improved over the years.

GR

Gustavo R.

Pros

Our office has recently integrated Intergy with Phreesia and we love it. We have been provided special assistance with the Integration process and we love it.

SB

Shawanna B.

They are always willing to help us find solutions to reaching our goals as a practice. Customer support is super responsive and that really means everything to me as a manager.

ST

Sylvia T.

I have used several PM systems in my over 25 years in this industry. I like the ease of use and the willingness to address shortcomings (because ALL PM/EMR systems have them).

BW

Brette W.

Cons

They seemed clueless of how to transfer data. They were unable to transfer records from a group practice without having to recreate the entire record.

MB

Melissia B.

I canceled SFAX due to poor customer service and excessive cost, and ongoing failed faxes. Approximately 6-10 in any given day.

DD

Deborah D.

I asked for that with this product but was denied, I should have recognized that as a red flag.

DH

Diane H.

Cons

I dislike the fact as I am looking at the charges screen, when I click on a line item it does not give me all the information I need. I need to look at the view/edit screen.

SO

SARA O.

We have longtime employees talking of quitting because this system is such a frustrating mess. Supposedly there is an update "in the spring" that we are hoping at least makes the software useable.

LB

Lance B.

The one bit of help in this whole mess was when our trainer admitted this EMR was crap but that they're all crap. Appreciated the honesty in a mess of lies.

LB

Lance B.

  • Vendor responds to reviews
  • Last review7 months ago
  • Vendor responds to reviews
  • Last review18 days ago

Key features

  • Total features62
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts / Escalation
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Audit Management
  • Audit Trail
  • Automatic Backup
  • Batch Processing
  • Billing & Invoicing
  • Calendar Management
  • Charge Capture
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Clinic Interoperability
  • Clinical Notes
  • Code & Charge Entry
  • Code Processing
  • Coding Assistance
  • Collaboration Tools
  • Collections Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Confirmation/Reminders
  • Content Library
  • Credit Card Management
  • Credit Card Processing
  • Custom Development
  • Customer Database
  • Customer Service Analytics
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Dashboard Creation
  • Data Extraction
  • Decision Support
  • Digital Signature
  • Document Storage
  • Document Templates
  • Dunning Management
  • E-Prescribing
  • EDI
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Engagement Tracking
  • For Mental/Behavioral Health Practices
  • Forms Management
  • HIPAA Compliant
  • Historical Reporting
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Invoice Management
  • Meaningful Use Certified
  • Medical Billing
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • ONC-ATCB Certified
  • Order Entry
  • Patient Flow Management
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Practice Management
  • Productivity Analysis
  • Progress Tracking
  • Purchasing & Receiving
  • Real Time Reporting
  • Records Management
  • Recurring Appointments
  • Reminders
  • Remittance Advice
  • Remote Access/Control
  • Reporting & Statistics
  • Revenue Management
  • SOAP notes
  • SSL Security
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Single Provider Practice
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Treatment Planning
  • User Management
  • Vaccine Management
  • Waiting Time Tracking
  • Workflow Management
  • Total features60
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts / Escalation
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Audit Management
  • Audit Trail
  • Automatic Backup
  • Batch Processing
  • Billing & Invoicing
  • Calendar Management
  • Charge Capture
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Clinic Interoperability
  • Clinical Notes
  • Code & Charge Entry
  • Code Processing
  • Coding Assistance
  • Collaboration Tools
  • Collections Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Confirmation/Reminders
  • Content Library
  • Credit Card Management
  • Credit Card Processing
  • Custom Development
  • Customer Database
  • Customer Service Analytics
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Dashboard Creation
  • Data Extraction
  • Decision Support
  • Digital Signature
  • Document Storage
  • Document Templates
  • Dunning Management
  • E-Prescribing
  • EDI
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Engagement Tracking
  • For Mental/Behavioral Health Practices
  • Forms Management
  • HIPAA Compliant
  • Historical Reporting
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Invoice Management
  • Meaningful Use Certified
  • Medical Billing
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • ONC-ATCB Certified
  • Order Entry
  • Patient Flow Management
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Practice Management
  • Productivity Analysis
  • Progress Tracking
  • Purchasing & Receiving
  • Real Time Reporting
  • Records Management
  • Recurring Appointments
  • Reminders
  • Remittance Advice
  • Remote Access/Control
  • Reporting & Statistics
  • Revenue Management
  • SOAP notes
  • SSL Security
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Single Provider Practice
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Treatment Planning
  • User Management
  • Vaccine Management
  • Waiting Time Tracking
  • Workflow Management

Integrations

  • Total integrations3
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne
  • Total integrations2
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne