ICANotes vs Jane Comparison

Overview

ICANotes is the most clinically robust behavioral health EHR software for clinicians in both inpatient and inpatient settings.

Jane is a cloud-based practice management software designed to help health and wellness practitioners manage online booking,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$46.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$74.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

(85)

5

4

3

2

1

47

18

13

4

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
77%
would recommend this app

4.8

(97)

5

4

3

2

1

83

11

1

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

Support staff are very helpful and always available. ICAN Notes is affordable and has been a good investment for my practice.
The support and training that has been provided to our team has been fantastic. The ease of use had made transition for new hires to acclimate and provide quality documentation.
The ease and functionality of the electronic health system is helpful for new employees. Also, the availability to create customized areas that are suited to your company's needs is superb.

Pros

Ease of use, customizability, simple client/patient access, multidisciplinary customization, budget friendly and amazing customer service.
Ve been consistently impressed with the customer service - the team are responsive and helpful.
I love how detailed you can get all the information you need in, I also appreciate that in a multi disciplinary clinic, I can see all the other practitioners notes to help me serve someone better.

Cons

They seemed clueless of how to transfer data. They were unable to transfer records from a group practice without having to recreate the entire record.
I canceled SFAX due to poor customer service and excessive cost, and ongoing failed faxes. Approximately 6-10 in any given day.
The servers often go down, and on multiple occasions data has been lost due to this. The calendar is cumbersome, and SLOW.

Cons

I am not sure where I can find rescheduled, no show, missed appointments, cancelled appointments once they are off the schedule. A place to record where patients came from ie BNI, referral, etc.
The strange this is you can unapply a payment and refund on the same invoice over and over.
No major cons experienced at this point - i've been using this software as a practitioner for 3 years now.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review19 days ago

Key features

  • Total features49
  • API
  • Access Control
  • Activity Dashboard
  • Activity Management
  • Application Integration
  • Appointment Management
  • Assessment Management
  • Attendance Management
  • Audit Trail
  • Auditing
  • Automated Billing
  • Automatic Backup
  • Automatic Notifications
  • Batch Processing
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Built-In Database
  • Calendar Management
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Collaborative Workspace
  • Compliance Management
  • Contact Database
  • Content Library
  • Credit Card Integration
  • Credit Card Processing
  • Custom Development
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customizable Templates
  • Data Capture and Transfer
  • Data Extraction
  • Data Filtering
  • Data Import/Export
  • Data Profiling
  • Digital Signature
  • Document Storage
  • Document Templates
  • Electronic Data Interchange
  • Electronic Payments
  • Electronic Signature Capture
  • Forms Management
  • HIPAA Compliance
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Meeting Management
  • Mobile Integration
  • Online Booking Integration
  • Productivity Reporting
  • Progress Tracking
  • Project Templates
  • Real Time Notifications
  • Real Time Reporting
  • Receiving
  • Records Management
  • Reminders
  • Reporting & Statistics
  • SSL Security
  • Scheduled Reporting
  • Scheduling
  • Search Functionality
  • Secure Data Storage
  • Status Reporting
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • Two-Way Audio & Video
  • User Management
  • User Photos
  • Video Conferencing
  • Video Management
  • Video Support
  • Workflow Management
  • Total features42
  • API
  • Access Control
  • Activity Dashboard
  • Activity Management
  • Application Integration
  • Appointment Management
  • Assessment Management
  • Attendance Management
  • Audit Trail
  • Auditing
  • Automated Billing
  • Automatic Backup
  • Automatic Notifications
  • Batch Processing
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Built-In Database
  • Calendar Management
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Collaborative Workspace
  • Compliance Management
  • Contact Database
  • Content Library
  • Credit Card Integration
  • Credit Card Processing
  • Custom Development
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customizable Templates
  • Data Capture and Transfer
  • Data Extraction
  • Data Filtering
  • Data Import/Export
  • Data Profiling
  • Digital Signature
  • Document Storage
  • Document Templates
  • Electronic Data Interchange
  • Electronic Payments
  • Electronic Signature Capture
  • Forms Management
  • HIPAA Compliance
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Meeting Management
  • Mobile Integration
  • Online Booking Integration
  • Productivity Reporting
  • Progress Tracking
  • Project Templates
  • Real Time Notifications
  • Real Time Reporting
  • Receiving
  • Records Management
  • Reminders
  • Reporting & Statistics
  • SSL Security
  • Scheduled Reporting
  • Scheduling
  • Search Functionality
  • Secure Data Storage
  • Status Reporting
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • Two-Way Audio & Video
  • User Management
  • User Photos
  • Video Conferencing
  • Video Management
  • Video Support
  • Workflow Management

Integrations

  • Total integrations3
  • AdvancedMD for Mental Health
  • Avalon Laboratory System
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Luma Health
  • Mailchimp
  • Microsoft Outlook
  • NextGen Healthcare
  • Practice Fusion
  • ProviderSuite
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne
  • Total integrations5
  • AdvancedMD for Mental Health
  • Avalon Laboratory System
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Luma Health
  • Mailchimp
  • Microsoft Outlook
  • NextGen Healthcare
  • Practice Fusion
  • ProviderSuite
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

ICANotes vs. Jane

See how ICANotes and Jane stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.