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ICANotes vs Luminello Comparison

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Overview

ICANotes is the most clinically robust behavioral health EHR software for clinicians in both inpatient and inpatient settings.

Category Leaders

Luminello is a cloud-based EHR/EMR and practice management software for mental health providers which includes tools for...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

46

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

39

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.1

91

5

4

3

2

1

50

18

14

4

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
74%
would recommend this app

4.7

47

5

4

3

2

1

36

7

4

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

My training experience with our rep has been so helpful and supportive. I will recommend ICANote any time.

LI

LENA I.

Fair price, great customer service and reliable platform. They are a company with many years of experience, I have been using their product since 2005 and it has only improved over the years.

GR

Gustavo R.

The support and training that has been provided to our team has been fantastic. The ease of use had made transition for new hires to acclimate and provide quality documentation.

MB

Margaret B.

Pros

Customer support is highlight of the company. They are prompt, responsive, and helpful.

KS

Kevin S.

It is very helpful to have electronic prescription capabilities especially because California is phasing out paper prescriptions in 2022. The program is quite reliable.

JR

John R.

Customer support was also extremely responsive and helpful. I appreciated customer service by email, as responding to an email is much easier than making a phone call for me.

LH

Lauren H.

Cons

They seemed clueless of how to transfer data. They were unable to transfer records from a group practice without having to recreate the entire record.

MB

Melissia B.

I canceled SFAX due to poor customer service and excessive cost, and ongoing failed faxes. Approximately 6-10 in any given day.

DD

Deborah D.

I asked for that with this product but was denied, I should have recognized that as a red flag.

DH

Diane H.

Cons

Features that are missing include template for treatment plans which allow patient signature.

SR

Sarah R.

Too many pop-ups for writing prescriptions. Sometimes hard to scroll on smaller desktops.

HS

Harris S.

It was an okay system when I was a small, solo private practice. It has not grown with me and that's disappointing.

SS

Sandra S.

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features40
  • API
  • Activity Dashboard
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management
  • Client Portal
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Credit Card Processing
  • Customizable Forms
  • Customizable Templates
  • Digital Signature
  • Document Storage
  • Document Templates
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • For Mental/Behavioral Health Practices
  • Forms Management
  • HIPAA Compliant
  • Initial Assessments
  • Inpatient/Residential
  • Invoice Management
  • Medical Billing
  • Multi-Provider Practice
  • Progress Tracking
  • Real Time Reporting
  • Records Management
  • Reminders
  • Role-Based Permissions
  • Self Service Portal
  • Single Provider Practice
  • Task Scheduling
  • Template Management
  • Treatment Planning
  • Workflow Management
  • Total features30
  • API
  • Activity Dashboard
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management
  • Client Portal
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Credit Card Processing
  • Customizable Forms
  • Customizable Templates
  • Digital Signature
  • Document Storage
  • Document Templates
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • For Mental/Behavioral Health Practices
  • Forms Management
  • HIPAA Compliant
  • Initial Assessments
  • Inpatient/Residential
  • Invoice Management
  • Medical Billing
  • Multi-Provider Practice
  • Progress Tracking
  • Real Time Reporting
  • Records Management
  • Reminders
  • Role-Based Permissions
  • Self Service Portal
  • Single Provider Practice
  • Task Scheduling
  • Template Management
  • Treatment Planning
  • Workflow Management

Integrations

  • Total integrations4
  • Birdeye
  • Cerner PowerChart Ambulatory EHR
  • Clarity Wave
  • Curogram
  • Euclid
  • Google Calendar
  • Google Maps
  • Kareo Billing
  • Luma Health
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Peerlogic
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Weave
  • Xero
  • athenaOne
  • Total integrations1
  • Birdeye
  • Cerner PowerChart Ambulatory EHR
  • Clarity Wave
  • Curogram
  • Euclid
  • Google Calendar
  • Google Maps
  • Kareo Billing
  • Luma Health
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Peerlogic
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Weave
  • Xero
  • athenaOne