ICANotes vs MasterCare EMR Comparison

Overview

ICANotes is the most clinically robust behavioral health EHR software for clinicians in both inpatient and inpatient settings.

MasterCare EMR is a multi-disciplinary EMR system that is team-based and supports practice and patient information management...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$46.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

(85)

5

4

3

2

1

47

18

13

4

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
77%
would recommend this app

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

Support staff are very helpful and always available. ICAN Notes is affordable and has been a good investment for my practice.
The support and training that has been provided to our team has been fantastic. The ease of use had made transition for new hires to acclimate and provide quality documentation.
The ease and functionality of the electronic health system is helpful for new employees. Also, the availability to create customized areas that are suited to your company's needs is superb.

Pros

Cons

They seemed clueless of how to transfer data. They were unable to transfer records from a group practice without having to recreate the entire record.
I canceled SFAX due to poor customer service and excessive cost, and ongoing failed faxes. Approximately 6-10 in any given day.
The servers often go down, and on multiple occasions data has been lost due to this. The calendar is cumbersome, and SLOW.

Cons

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features49
  • API
  • Access Control
  • Activity Dashboard
  • Administrative Reporting
  • Application Integration
  • Appointment Management
  • Assessment Management
  • Attendance Management
  • Audit Trail
  • Auditing
  • Automated Billing
  • Automated Scheduling
  • Automatic Backup
  • Batch Processing
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Collaborative Workspace
  • Communication Management
  • Compliance Management
  • Content Library
  • Credit Card Integration
  • Credit Card Processing
  • Custom Development
  • Custom Forms
  • Customer Database
  • Customer History
  • Customizable Templates
  • Data Extraction
  • Data Filtering
  • Digital Signature
  • Document Generation
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Electronic Data Interchange
  • Electronic Payments
  • Electronic Signature Capture
  • Email Integration
  • Email Invitations & Reminders
  • Forms Management
  • HIPAA Compliance
  • History Tracking
  • Instant Messaging
  • Invoice Management
  • Mobile Integration
  • Multi-Location
  • Prescribing
  • Productivity Reporting
  • Progress Tracking
  • Real Time Reporting
  • Receiving
  • Records Management
  • Reminders
  • SMS Integration
  • SSL Security
  • Self Service Portal
  • Status Reporting
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • Timeline Management
  • User Management
  • Visual Analytics
  • Workflow Management
  • Total features26
  • API
  • Access Control
  • Activity Dashboard
  • Administrative Reporting
  • Application Integration
  • Appointment Management
  • Assessment Management
  • Attendance Management
  • Audit Trail
  • Auditing
  • Automated Billing
  • Automated Scheduling
  • Automatic Backup
  • Batch Processing
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Collaborative Workspace
  • Communication Management
  • Compliance Management
  • Content Library
  • Credit Card Integration
  • Credit Card Processing
  • Custom Development
  • Custom Forms
  • Customer Database
  • Customer History
  • Customizable Templates
  • Data Extraction
  • Data Filtering
  • Digital Signature
  • Document Generation
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Electronic Data Interchange
  • Electronic Payments
  • Electronic Signature Capture
  • Email Integration
  • Email Invitations & Reminders
  • Forms Management
  • HIPAA Compliance
  • History Tracking
  • Instant Messaging
  • Invoice Management
  • Mobile Integration
  • Multi-Location
  • Prescribing
  • Productivity Reporting
  • Progress Tracking
  • Real Time Reporting
  • Receiving
  • Records Management
  • Reminders
  • SMS Integration
  • SSL Security
  • Self Service Portal
  • Status Reporting
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • Timeline Management
  • User Management
  • Visual Analytics
  • Workflow Management

Integrations

  • Total integrations3
  • AdvancedMD for Mental Health
  • Avalon Laboratory System
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Luma Health
  • Microsoft Excel
  • Microsoft Outlook
  • NextGen Healthcare
  • PointClickCare
  • Practice Fusion
  • ProviderSuite
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne
  • Total integrationsN/A
  • AdvancedMD for Mental Health
  • Avalon Laboratory System
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Luma Health
  • Microsoft Excel
  • Microsoft Outlook
  • NextGen Healthcare
  • PointClickCare
  • Practice Fusion
  • ProviderSuite
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

ICANotes vs. MasterCare EMR

See how ICANotes and MasterCare EMR stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.