ICANotes vs Nestsmart Helper Comparison

Overview

ICANotes is the most clinically robust behavioral health EHR software for clinicians in both inpatient and inpatient settings.

Netsmart Helper is a windows-based medical practice management software designed to help therapy providers manage scheduling,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$46.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

(85)

5

4

3

2

1

47

18

13

4

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
77%
would recommend this app

4.5

(13)

5

4

3

2

1

8

4

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

Pros

Support staff are very helpful and always available. ICAN Notes is affordable and has been a good investment for my practice.
The support and training that has been provided to our team has been fantastic. The ease of use had made transition for new hires to acclimate and provide quality documentation.
The ease and functionality of the electronic health system is helpful for new employees. Also, the availability to create customized areas that are suited to your company's needs is superb.

Pros

I believe that a fundamental benefit is that it helps improve practice operations and return providers to their mission: to provide care.
Huge Helper, just like the name of the product. I get peace of mind and ease of work utilizing this software to manage the practice.
The software is easy to use but the support is wonderful.

Cons

They seemed clueless of how to transfer data. They were unable to transfer records from a group practice without having to recreate the entire record.
I canceled SFAX due to poor customer service and excessive cost, and ongoing failed faxes. Approximately 6-10 in any given day.
The servers often go down, and on multiple occasions data has been lost due to this. The calendar is cumbersome, and SLOW.

Cons

The only complaint I can remember having was that it would print out every insurance company I ever used when I would print mailing labels (this was before I was using Claims Connect).
Reports are confusing to read. Regardless you enter a date range the report still pulls information prior to that period of time.
I think that once the ERA has been processed, it should no longer be in the list. But it is simple to remove from the list manually.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features49
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Analytics
  • Application Integration
  • Appointment Management
  • Assessment Management
  • Attendance Management
  • Audit Trail
  • Auditing
  • Automated Billing
  • Automatic Backup
  • Batch Processing
  • Billing & Invoicing
  • Billing Rate Management
  • Calendar Management
  • Cash Flow Management
  • Charting
  • Claims Management
  • Client Portal
  • Collaborative Workspace
  • Compliance Management
  • Content Library
  • Credit Card Integration
  • Credit Card Processing
  • Custom Development
  • Custom Forms
  • Customer Database
  • Customizable Templates
  • Data Extraction
  • Data Filtering
  • Data Import/Export
  • Digital Signature
  • Document Storage
  • Electronic Data Interchange
  • Electronic Payments
  • Electronic Signature Capture
  • Electronic Submission
  • Forms Management
  • General Ledger
  • HIPAA Compliance
  • Invoice Management
  • Mobile Integration
  • Multi-Location
  • Prescribing
  • Productivity Reporting
  • Progress Tracking
  • Real Time Reporting
  • Receiving
  • Records Management
  • Recurring Billing
  • Recurring Tasks
  • Reminders
  • Role-Based Permissions
  • SSL Security
  • Scheduled Reporting
  • Secure Login
  • Status Reporting
  • Summary Reports
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • User Management
  • Workflow Management
  • Total features25
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Analytics
  • Application Integration
  • Appointment Management
  • Assessment Management
  • Attendance Management
  • Audit Trail
  • Auditing
  • Automated Billing
  • Automatic Backup
  • Batch Processing
  • Billing & Invoicing
  • Billing Rate Management
  • Calendar Management
  • Cash Flow Management
  • Charting
  • Claims Management
  • Client Portal
  • Collaborative Workspace
  • Compliance Management
  • Content Library
  • Credit Card Integration
  • Credit Card Processing
  • Custom Development
  • Custom Forms
  • Customer Database
  • Customizable Templates
  • Data Extraction
  • Data Filtering
  • Data Import/Export
  • Digital Signature
  • Document Storage
  • Electronic Data Interchange
  • Electronic Payments
  • Electronic Signature Capture
  • Electronic Submission
  • Forms Management
  • General Ledger
  • HIPAA Compliance
  • Invoice Management
  • Mobile Integration
  • Multi-Location
  • Prescribing
  • Productivity Reporting
  • Progress Tracking
  • Real Time Reporting
  • Receiving
  • Records Management
  • Recurring Billing
  • Recurring Tasks
  • Reminders
  • Role-Based Permissions
  • SSL Security
  • Scheduled Reporting
  • Secure Login
  • Status Reporting
  • Summary Reports
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • User Management
  • Workflow Management

Integrations

  • Total integrations3
  • AdvancedMD for Mental Health
  • Avalon Laboratory System
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Luma Health
  • Microsoft Excel
  • Microsoft Outlook
  • NextGen Healthcare
  • Practice Fusion
  • ProviderSuite
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne
  • Total integrationsN/A
  • AdvancedMD for Mental Health
  • Avalon Laboratory System
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Luma Health
  • Microsoft Excel
  • Microsoft Outlook
  • NextGen Healthcare
  • Practice Fusion
  • ProviderSuite
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

ICANotes vs. Nestsmart Helper

See how ICANotes and Nestsmart Helper stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.