ICANotes vs TheraBill Comparison

Overview

ICANotes is the most clinically robust behavioral health EHR software for clinicians in both inpatient and inpatient settings.

TheraBill is a web-based practice management platform for mental and behavioral health specialists & speech therapists, offering...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$46.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$149.00
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

(85)

5

4

3

2

1

47

18

13

4

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
77%
would recommend this app

4.4

(70)

5

4

3

2

1

47

12

6

3

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

Support staff are very helpful and always available. ICAN Notes is affordable and has been a good investment for my practice.
The support and training that has been provided to our team has been fantastic. The ease of use had made transition for new hires to acclimate and provide quality documentation.
The ease and functionality of the electronic health system is helpful for new employees. Also, the availability to create customized areas that are suited to your company's needs is superb.

Pros

They provide great tutorials as well as written instructions. The support staff quickly answer your inquiries and help you until you are satisfied (within the means of the program).
It's a wonderful resource however requires a great deal of practice and guidance on how to navigate the steps of billing and understanding the what and why of what I'm doing.
I like the ease of use of the dashboard and the easy access to videos on You Tube. The customer service is always friendly and helpful.

Cons

They seemed clueless of how to transfer data. They were unable to transfer records from a group practice without having to recreate the entire record.
I canceled SFAX due to poor customer service and excessive cost, and ongoing failed faxes. Approximately 6-10 in any given day.
The servers often go down, and on multiple occasions data has been lost due to this. The calendar is cumbersome, and SLOW.

Cons

I have also used other online billing services that were often flawed and had terrible customer support.
It has been an awful and time consuming experience.
Complicated setup involves many different web services that apparently don’t communicate with rah other. Lack of immediate feedback for questions.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features49
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Application Integration
  • Appointment Management
  • Assessment Management
  • Attendance Management
  • Audit Trail
  • Auditing
  • Authentication
  • Automated Scheduling
  • Automatic Backup
  • Batch Processing
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync with Google
  • Charting
  • Claims Management
  • Client Portal
  • Collaborative Workspace
  • Compliance Management
  • Content Library
  • Credit Card Integration
  • Credit Card Processing
  • Custom Development
  • Custom Forms
  • Customer Database
  • Customizable Reporting
  • Customizable Templates
  • Data Extraction
  • Data Filtering
  • Digital Signature
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Electronic Data Interchange
  • Electronic Payments
  • Electronic Signature Capture
  • Electronic Submission
  • Event Scheduling
  • Forms Management
  • HIPAA Compliance
  • Invoice Management
  • Mobile Integration
  • PCI DSS Compliance
  • Password Management
  • Permission Management
  • Productivity Reporting
  • Progress Tracking
  • Real Time Reporting
  • Receipt Management
  • Receiving
  • Records Management
  • Reminders
  • SSL Security
  • Status Reporting
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • User Management
  • Workflow Management
  • Total features20
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Application Integration
  • Appointment Management
  • Assessment Management
  • Attendance Management
  • Audit Trail
  • Auditing
  • Authentication
  • Automated Scheduling
  • Automatic Backup
  • Batch Processing
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync with Google
  • Charting
  • Claims Management
  • Client Portal
  • Collaborative Workspace
  • Compliance Management
  • Content Library
  • Credit Card Integration
  • Credit Card Processing
  • Custom Development
  • Custom Forms
  • Customer Database
  • Customizable Reporting
  • Customizable Templates
  • Data Extraction
  • Data Filtering
  • Digital Signature
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Electronic Data Interchange
  • Electronic Payments
  • Electronic Signature Capture
  • Electronic Submission
  • Event Scheduling
  • Forms Management
  • HIPAA Compliance
  • Invoice Management
  • Mobile Integration
  • PCI DSS Compliance
  • Password Management
  • Permission Management
  • Productivity Reporting
  • Progress Tracking
  • Real Time Reporting
  • Receipt Management
  • Receiving
  • Records Management
  • Reminders
  • SSL Security
  • Status Reporting
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • User Management
  • Workflow Management

Integrations

  • Total integrations3
  • AdvancedMD for Mental Health
  • Avalon Laboratory System
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Luma Health
  • Microsoft Excel
  • Microsoft Outlook
  • NextGen Healthcare
  • PointClickCare
  • Practice Fusion
  • ProviderSuite
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne
  • Total integrations1
  • AdvancedMD for Mental Health
  • Avalon Laboratory System
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Luma Health
  • Microsoft Excel
  • Microsoft Outlook
  • NextGen Healthcare
  • PointClickCare
  • Practice Fusion
  • ProviderSuite
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

ICANotes vs. TheraBill

See how ICANotes and TheraBill stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.