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ICANotes Reviews - Page 3

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97 reviews

Recommended

JT
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Julie T.

Used daily for 1-2 years

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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Product works great WHEN IT WORKS! So frustrating that it has so many glitches (almost weekly)

Reviewed 7 years ago
Pros

I love the ease of documenting a well organized psychiatric note. HOWEVER I'M ON THE PHONE WITH IT AGAIN THIS MORNING!!! I feel like I have to come into work early just in case ICAN is down.

Cons

So many times (again almost weekly) that I have to call IT about server issues that slow down my practive. Can't access records or patient schedule. UGH!! AND even they never compensate you for the time that their product is not functioning!

CL
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Celso L.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Used in Large Inpatient Setting: > Than 10 Years

Reviewed 12 years ago

Highest recommendation. No reservations. I am an "early user" and have been using ICANotes for over ten years.

Pros

Button driven narrative note is fast, easy and secure. Supports multitude of symptoms + adult and child population. Program scores and delivers valid E/M code specific to inpatient (and outpatient) setting. Can pull up any note 24/7 from any computer anywhere in the world with internet connection. Progress note can be constructed in two minutes. Supports practice management...

Cons

There are no cons. ICANotes is a "must have" for any behavioral health practioner, outpatient or inpatient.