iCareManager vs InTouchLink Comparison

Overview

iCareManager, or iCM, is a cloud-based Electronic Health Record (EHR) software solution for deployment by long-term care...

InTouchLink is an assisted living management software designed to help retirement communities, assisted living facilities,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$15.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5.0

(1)

5

4

3

2

1

1

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

4.4

(17)

5

4

3

2

1

8

8

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Pros

It can be accessed at work or at home. It is a great information guide for our seniors as they can see the upcoming events and news in a fun interactive way.
We have been very pleased with how user-friendly it this software is in general. Some operations take longer than we would like (more steps than seem necessary).
There are a few other things (live satellite weather radar for example) we would love to see added, but overall, we are very pleased.

Cons

Cons

After our first initial training they were still at stand by ready to assist when we ran into a problem. This meant a lot to my staff.
Our equipment is getting old and showing some technical difficulties at times-the set up of the equipment can be difficult to access.
When we want to send calendars via email, we have to put them in a different format so that families can open them. M sure once families have access to the program, this problem will be eliminated.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review3 years ago

Key features

  • Total features33
  • Access Control
  • Activity Tracking
  • Alerts / Escalation
  • Assessment Management
  • Attendance Tracking
  • Automated Scheduling
  • Automatic Notifications
  • Blended Learning
  • Certification Management
  • Communication Management
  • Compliance Management
  • Content Management
  • Customer Profiling
  • Customizable Branding
  • Data Import
  • Digital Signage
  • Document Management
  • Email Integration
  • Employee Management
  • Employee Portal
  • Equipment Maintenance
  • Event Calendar
  • Event Management
  • Fax Management
  • Feedback Management
  • Goal Setting / Tracking
  • Inbox Management
  • Issue Management
  • Issue Tracking
  • Lead Management
  • Maintenance Scheduling
  • Monitoring
  • Multi-Location
  • Partner Portal
  • Permission Management
  • Planning Tools
  • Real Time Updates
  • Receiving
  • Records Management
  • Reporting & Statistics
  • Risk Alerts
  • Role-Based Permissions
  • Rules-Based Workflow
  • Self Service Portal
  • Surveys & Feedback
  • Third Party Integration
  • Training Management
  • Training Record Management
  • User Management
  • Video Management
  • Website Integration
  • Workflow Management
  • Total features24
  • Access Control
  • Activity Tracking
  • Alerts / Escalation
  • Assessment Management
  • Attendance Tracking
  • Automated Scheduling
  • Automatic Notifications
  • Blended Learning
  • Certification Management
  • Communication Management
  • Compliance Management
  • Content Management
  • Customer Profiling
  • Customizable Branding
  • Data Import
  • Digital Signage
  • Document Management
  • Email Integration
  • Employee Management
  • Employee Portal
  • Equipment Maintenance
  • Event Calendar
  • Event Management
  • Fax Management
  • Feedback Management
  • Goal Setting / Tracking
  • Inbox Management
  • Issue Management
  • Issue Tracking
  • Lead Management
  • Maintenance Scheduling
  • Monitoring
  • Multi-Location
  • Partner Portal
  • Permission Management
  • Planning Tools
  • Real Time Updates
  • Receiving
  • Records Management
  • Reporting & Statistics
  • Risk Alerts
  • Role-Based Permissions
  • Rules-Based Workflow
  • Self Service Portal
  • Surveys & Feedback
  • Third Party Integration
  • Training Management
  • Training Record Management
  • User Management
  • Video Management
  • Website Integration
  • Workflow Management

Integrations

  • Total integrationsN/A
  • AdvancedMD for Mental Health
  • Avalon Laboratory System
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Luma Health
  • Microsoft Excel
  • Microsoft Outlook
  • NextGen Healthcare
  • PointClickCare
  • Practice Fusion
  • ProviderSuite
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne
  • Total integrationsN/A
  • AdvancedMD for Mental Health
  • Avalon Laboratory System
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Luma Health
  • Microsoft Excel
  • Microsoft Outlook
  • NextGen Healthcare
  • PointClickCare
  • Practice Fusion
  • ProviderSuite
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

iCareManager vs. InTouchLink

See how iCareManager and InTouchLink stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.