iCareManager vs Phone2Action Comparison

Overview

iCareManager, or iCM, is a cloud-based Electronic Health Record (EHR) software solution for deployment by long-term care...

Phone2Action is a mobile-responsive, grassroots advocacy platform designed for associations, non-profits and corporations...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$15.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5.0

(1)

5

4

3

2

1

1

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

4.8

(36)

5

4

3

2

1

28

7

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Pros

It is wonderful and their customer service is the best and most personal customer service I have EVER received for any product I work with.
You not only have a dedicated client success manager, but the chat feature connects you to other helpful staff that can assist you in real time.
The team is fantastic, especially with our events. Customer service is great as well whenever I have a last- second question.

Cons

Cons

However, there's no option available for that. Also, there's no option in the "take action" box to to change the name of "cell phone" to just "phone.
Unfortunately our integration has had problems and it still doesn't have the features we want it to have.
The cons is the limited templates for petitions.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features33
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Application Integration
  • Assessment Management
  • Attendance Tracking
  • Automatic Notifications
  • CRM Integration
  • Campaign Analysis
  • Charting
  • Contact History
  • Conversion Rate Optimization
  • Custom Fields
  • Customer Profiling
  • Customizable Branding
  • Data Import
  • Email Integration
  • Employee Portal
  • Engagement Analytics
  • Equipment Maintenance
  • Fax Management
  • Filtered Views
  • Geographic Maps
  • Goal Setting / Tracking
  • History Tracking
  • Inbox Management
  • Issue Management
  • Issue Tracking
  • Keyword Tracking
  • Lead Generation
  • Lead Management
  • Maintenance Scheduling
  • Monitoring
  • Multi-Location
  • Partner Portal
  • Permission Management
  • Planning Tools
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • Records Management
  • Risk Alerts
  • Role-Based Permissions
  • Rules-Based Workflow
  • SMS Integration
  • SMS Marketing Managment
  • Self Service Portal
  • Social Media Integration
  • Social Media Metrics
  • Social Network Marketing
  • Third Party Integration
  • Training Management
  • Training Record Management
  • URL Customization
  • Web Forms
  • Website Integration
  • Workflow Management
  • Total features27
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Application Integration
  • Assessment Management
  • Attendance Tracking
  • Automatic Notifications
  • CRM Integration
  • Campaign Analysis
  • Charting
  • Contact History
  • Conversion Rate Optimization
  • Custom Fields
  • Customer Profiling
  • Customizable Branding
  • Data Import
  • Email Integration
  • Employee Portal
  • Engagement Analytics
  • Equipment Maintenance
  • Fax Management
  • Filtered Views
  • Geographic Maps
  • Goal Setting / Tracking
  • History Tracking
  • Inbox Management
  • Issue Management
  • Issue Tracking
  • Keyword Tracking
  • Lead Generation
  • Lead Management
  • Maintenance Scheduling
  • Monitoring
  • Multi-Location
  • Partner Portal
  • Permission Management
  • Planning Tools
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • Records Management
  • Risk Alerts
  • Role-Based Permissions
  • Rules-Based Workflow
  • SMS Integration
  • SMS Marketing Managment
  • Self Service Portal
  • Social Media Integration
  • Social Media Metrics
  • Social Network Marketing
  • Third Party Integration
  • Training Management
  • Training Record Management
  • URL Customization
  • Web Forms
  • Website Integration
  • Workflow Management

Integrations

  • Total integrationsN/A
  • AdvancedMD for Mental Health
  • Avalon Laboratory System
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Luma Health
  • Microsoft Excel
  • Microsoft Outlook
  • NextGen Healthcare
  • PointClickCare
  • Practice Fusion
  • ProviderSuite
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne
  • Total integrations7
  • AdvancedMD for Mental Health
  • Avalon Laboratory System
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Luma Health
  • Microsoft Excel
  • Microsoft Outlook
  • NextGen Healthcare
  • PointClickCare
  • Practice Fusion
  • ProviderSuite
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

iCareManager vs. Phone2Action

See how iCareManager and Phone2Action stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.