iCouch Features

iCouch

Practice management for mental & behavioral health

4.33/5 (6 reviews)

iCouch Feature Summary

  • Appointment Reminders
  • Appointment Scheduling
  • Assessment & Treatment Plans
  • Booking Management
  • Booking Rules
  • Calendar
  • Communications
  • Customizable Templates
  • Directory Listing
  • EMR / EHR
  • Form Library
  • HIPAA Compliant
  • HIPAA Compliant File Storage
  • Invoicing & Credit Card Payments
  • Multi-Provider Practice
  • Patient Portal
  • Payments
  • Practice Management
  • Progress Notes
  • Single Provider Practice
  • Text Message Reminders
  • Therapist Website
  • Unlimited File Storage
  • Videoconferencing

Competitor Feature Comparison

Appointment Management
Automated Scheduling
Booking Management
Calendar Management
Charting
Chat
Client Portal
Compliance Management
Credit Card Processing
Customizable Templates
Digital Signature
Document Storage
Electronic Payments
Email Invitations & Reminders
File Management
Forms Management
HIPAA Compliance
History Tracking
Instant Messaging
Invoice Management
Progress Tracking
Reminders
Rules-Based Workflow
SMS Integration
Secure Data Storage
Task Management
To-Do List
Video Conferencing
Website Management
Workflow Management
Learn moreCompare App
Appointment Management
Automated Scheduling
Booking Management
Calendar Management
Charting
Chat
Client Portal
Compliance Management
Credit Card Processing
Customizable Templates
Digital Signature
Document Storage
Electronic Payments
Email Invitations & Reminders
File Management
Forms Management
HIPAA Compliance
History Tracking
Instant Messaging
Invoice Management
Progress Tracking
Reminders
Rules-Based Workflow
SMS Integration
Secure Data Storage
Task Management
To-Do List
Video Conferencing
Website Management
Workflow Management
Visit WebsiteCompare App
Appointment Management
Automated Scheduling
Booking Management
Calendar Management
Charting
Chat
Client Portal
Compliance Management
Credit Card Processing
Customizable Templates
Digital Signature
Document Storage
Electronic Payments
Email Invitations & Reminders
File Management
Forms Management
HIPAA Compliance
History Tracking
Instant Messaging
Invoice Management
Progress Tracking
Reminders
Rules-Based Workflow
SMS Integration
Secure Data Storage
Task Management
To-Do List
Video Conferencing
Website Management
Workflow Management
Visit WebsiteCompare App

iCouch Feature Reviews

5 reviewers had the following to say about iCouch's features:

Dee Donaldson

Customer Service is THE BEST of any online platform

2020-04-03

If the ever add insurance claims submission to the EHR, I would use them for all my transactions, both in-person and online.

Pros

Everything is HIPAA Compliant and puts me at ease knowing my clients information is protected.

Cons

No medical claims billing embedded in platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
mELISSA tEMPLETON

therapist struggling to get this to work

2019-06-06

DISAPPOINTING

Pros

It is simple to put names in and invite and connect with clients. Customer service responds quickly

Cons

Customer service says this is a problem with the Lenovo Yoga and sends links to their web help.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Latisha Taylor Ellis

Easy to use. Customer service is great!

2018-06-20

Pros

Easy to use. Forms are available for clinicians.

Cons

I wish I could customize my site more regarding what the client sees. I wish there was an app for clients and clinicians to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Eric Comstock

Amazing customer service.

2017-09-30

Helped make my transition to solo private practice.

Pros

I tried all the main competitors to ICouch and none come close to the ease of use, professional design and overall aesthetic.

Cons

The only cons would be waiting a few weeks or months for the additional features that are coming. However, this is well worth the wait.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Robert Oleskevich

Nice tech, clean design and eager-to-please customer support. Great for my international practice.

2017-09-21

Ease of use and client/user satisfaction.

Pros

I also like that the video doesn't require downloads and it's pretty easy for my clients to connect.

Cons

Not a lot to complain about. There are a lot of features but there is good organization and it seems very intuitive. But it seems like a lot of stuff, however as I said, the customer support is great so any set up questions are quickly answered. Their latest product is a huge improvement over their original product I started using over two years ago.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more