InsightEMR Features

InsightEMR

EMR and practice management solution

4.38/5 (125 reviews)

Competitor Feature Comparison

Activity Dashboard
Alerts/Notifications
Appointment Management
Assessment Management
Billable Items Tracking
Billing & Invoicing
Care Plan Management
Claims Management
Compliance Management
Configurable Workflow
Confirmation/Reminders
Content Library
Customizable Reports
Customizable Templates
Digital Signature
Document Storage
Document Templates
EMR/EHR
Email Management
Event Scheduling
Exercise Library
Goal Setting / Tracking
HIPAA Compliant
Insurance Management
Location Tracking
Multi-Channel Communication
Multi-Location
Patient Intake
Patient Records Management
Patient Scheduling
Practice Management
Progress Notes
Progress Reports
Progress Tracking
Records Management
Referral Tracking
Registration Management
Reminders
SOAP notes
Surveys & Feedback
Task Progress Tracking
Task Scheduling
Treatment Planning
Learn moreCompare App
Activity Dashboard
Alerts/Notifications
Appointment Management
Assessment Management
Billable Items Tracking
Billing & Invoicing
Care Plan Management
Claims Management
Compliance Management
Configurable Workflow
Confirmation/Reminders
Content Library
Customizable Reports
Customizable Templates
Digital Signature
Document Storage
Document Templates
EMR/EHR
Email Management
Event Scheduling
Exercise Library
Goal Setting / Tracking
HIPAA Compliant
Insurance Management
Location Tracking
Multi-Channel Communication
Multi-Location
Patient Intake
Patient Records Management
Patient Scheduling
Practice Management
Progress Notes
Progress Reports
Progress Tracking
Records Management
Referral Tracking
Registration Management
Reminders
SOAP notes
Surveys & Feedback
Task Progress Tracking
Task Scheduling
Treatment Planning
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Activity Dashboard
Alerts/Notifications
Appointment Management
Assessment Management
Billable Items Tracking
Billing & Invoicing
Care Plan Management
Claims Management
Compliance Management
Configurable Workflow
Confirmation/Reminders
Content Library
Customizable Reports
Customizable Templates
Digital Signature
Document Storage
Document Templates
EMR/EHR
Email Management
Event Scheduling
Exercise Library
Goal Setting / Tracking
HIPAA Compliant
Insurance Management
Location Tracking
Multi-Channel Communication
Multi-Location
Patient Intake
Patient Records Management
Patient Scheduling
Practice Management
Progress Notes
Progress Reports
Progress Tracking
Records Management
Referral Tracking
Registration Management
Reminders
SOAP notes
Surveys & Feedback
Task Progress Tracking
Task Scheduling
Treatment Planning
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InsightEMR Feature Reviews

25 reviewers had the following to say about InsightEMR's features:

Karl K.

Clinicient has proven valuable in our practice management.

2015-08-25

Pros

Metrics for management. Ability to customize templates.

Cons

Does not support PDF documents.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

9/10

Recommendations to others considering InsightEMR

Like any EMR, there is a patient learning curve to embrace. We performed due diligence on numerous platforms and Clinicient was an easy final choice.

Source: Software Advice
Helpful?   Yes   No
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John B.

Overall positive results since switching to Clinicient.

2015-10-22

Pros

Very comprehensive software with much power for data management.

Cons

I am not sure why a software designed for PT has options from pic lists for chiropractic care? The self directed customer service program (Creating a "Help" case) was very poor in the beginning with most requests unanswered for weeks.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

9/10

Recommendations to others considering InsightEMR

Get a FULL understanding of the amount of time necessary for training on the new system. We grossly underestimated this. Think 2-3x what you originally expect.

Source: Software Advice
Helpful?   Yes   No
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Lauren V.

Clinicient InsightEMR Review

2019-05-31

The system helps me get snapshots quickly for each office and allows me to dig in with the management team of said office.

Pros

There are plenty of reports you can use as a dashboard to view how your company did in the previous month, but even creating reports that show you a quicker snapshot.

Cons

All the little bugs/glitches - which I know nothing is perfect. Claims with issues: if it can show which office the patient received treatment from would be a great help.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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Ellen H.

Clinicient Review

2019-10-15

The monthly management reports are very helpful to a practice owner.

Pros

The EMR system is fully integrated with the billing software.

Cons

There are times where the system doesn't run smoothly despite having speedy internet connections.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Tl P.

Good product for outpatient clinics

2018-01-26

Pros

They also have a revenue cycle management team that can do the claims for you

Cons

Not much to add here except not sure if it is cloud based or not and slightly more expensive than some other products in the market

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
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Brandi L.

Easy to Use

2019-06-03

Pros

Helps with billing and insurance management.

Cons

Combining body parts in evaluation is a little tricky.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Sally L.

Review

2019-10-09

The software overall is very easy to learn and use.

Pros

It is easy review the appointment schedule and notes.

Cons

Sometimes it is difficult to obtain the report you need, its there but you have to sometimes really look through several different ways before finding what you want.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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David B.

Clinicians is an outstanding product!

2015-10-24

Pros

Clinicient continuously evolves as a PT software company providing EMR and integrated billing, A/R services.

Cons

New hire training videos and practice database can be a little more integrated to allow learning and actual practice at the same time. It would also be nice if had IPad application and run on a MAC operating system.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering InsightEMR

Speak to actual clinicians using the product and front office personal dealing with account managers for accurate feedback

Source: Software Advice
Helpful?   Yes   No
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Julie W.

Clinicient integrates the entire practice management timeline.

2015-10-26

Pros

Responsiveness both from management and tech support as they continue to evolve and enhance the product. Compliance is made easy and reduces risk when navigating the rapid change in regulations and policy.

Cons

They went through some growing pains when their client base exploded, but they have invested money and management strength to solve this issue.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

9/10

Recommendations to others considering InsightEMR

Be prepared for implementation pains...this is a big change for any company. The more you take the time to customize the system from day one (and definitely include your whole team in this process), the more buy in and easier the transition. Definitely take advantage of the multitude of training options the company offers.

Source: Software Advice
Helpful?   Yes   No
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Jennifer V.

Great EMR Product from beginning to end

2019-05-31

EMR helped with collections, from scheduling to documentation and billing the system as a whole is great!

Pros

Compliance for insurance/Medicare, interoperability for all staff, ease of use and allows for best patient Experience

Cons

With MIPS, use of Keet and understanding of calculations for passing compliant participation is not clear.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Melinda F.

InsightEMR Review

2019-05-29

It is one of the better programs I have worked with.

Pros

Scheduling patients is easy.

Cons

Information tasked from Billing does not clearly state what is done or needed.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Medical Practice company, 51-200 employees)

Insight EMR

2018-09-27

We are using this for all of our medical records. It is a great tool.

Pros

Love that it is easy to document and essentially automated.

Cons

It is clunky to print evaluation reports for patients.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Real Estate company, 11-50 employees)

Has been overall good experience considering its daily use

2018-04-30

Pros

Easy patient profiles to understand and able to find medical records and information.

Cons

Billing aspect was difficult to understand many patients would ask for their ledger but it was never clear on the billing portion or if they truly owed a copay or not.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Ashley C.

Administrative Assistants will love this-everything you need is on one page!

2019-07-16

Pros

There’s a side bar of information about the patient in schedule view so you can get a preview of notes, insurance information, referral information, etc. just no private information about the patient, such as, date of birth... for HIPAA reasons 7.

Cons

Can be slow at times, but overall a great software. Much more secure than other internet based softwares that I have used in the past for my job.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Jordan F.

Good helpful system

2015-10-21

Pros

Integrated system with billing, chart notes and scheduling.

Cons

Could have better reports. Requires lots of customizing to get system to be what you want (but great you can customize it to that).

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

9/10

Recommendations to others considering InsightEMR

Look at a lot of programs. Look at the cost vs what you get. Look into what the customization options for each section are-how flexible is it and how flexible do you need your program.

Source: Software Advice
Helpful?   Yes   No
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Darrin Y.

3 Years of Using Clinicient

2019-10-04

There isn't a perfect EMR system, but Clinicient does a great job with reporting and it helps us to track all the important metrics and make sure your business thrives.

Pros

The billing is pretty good, but we do get claims with timely filing denials, not a lot, but it happens.

Cons

When we first signed up 3 years, they promised a lot of things, like a patient portal in the next 3-6 months.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Melinda S.

Pros and cons of Clinicient

2019-05-31

Pros

Easy to set up patient accounts.

Cons

You cannot open the client editor and the cash register at the same time, hard to compare pmts with visits. Reports are not accurate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Theresa B.

It's a lifesaver

2019-05-29

With audits on the increase, we have documented proof of fax with date and time.

Pros

The Empower Portal is a great way to make contact with other Clinicient users, access training, and support.

Cons

I wish that when we check patients in, the therapist would get a notification or pop up on their computer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
John B.

Clinicient, a great team mate

2015-10-21

Pros

We feel very safe due to their efforts to build compliance into the system.

Cons

I am guessing that it could be just a problem with all programs, but they are just not as fast as paper charting.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

9/10

Recommendations to others considering InsightEMR

Everyone makes their demo's sing, talk to someone who is using a program to see what it is really like before you choose any system.

Source: Software Advice
Helpful?   Yes   No
Read more
Laura H.

Clinicient user in private practice physical therapy

2015-10-21

Pros

Flexibility of documentation program and ability to customize Task bar and ability to communicate in house - cross communication with patient record Scheduling is easy and well displayed The overall program is a great documentor Patient editor allows for return patient with second case information

Cons

Can't think of a thing we don't like. It does take a while to learn and get good on the documentation end of it.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

10/10

Recommendations to others considering InsightEMR

This program is so much more comprehensive and capable than any other program out there. Take a test drive. The demo is very thorough and the set up if you become a user is extremely comprehensive. You get walked through it.

Source: Software Advice
Helpful?   Yes   No
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Anonymous
(Health, Wellness and Fitness company, 11-50 employees)

InsightEMR

2019-01-08

It is nice to be able to use one software to manage your practice.

Pros

Scheduling is really easy, customer service is helpful with any questions and it is very convenient to be able to keep up with billing, scheduling, electronic medical records and notes all in one place.

Cons

The software has glitches sometimes but the company is helpful on trying to figure them out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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Amy H.

Great decision for our small clinic

2020-04-13

Great. I recommend Clinicient to all of my colleagues and have a whole new perspecitve on my small business' successes and challenges.

Pros

The front office integration is seamless with documentation and billing and having a personalized executive perspecitve on the metrics has been invaluable.

Cons

We would love a wait-list feature for scheduling; currently, we use an external link for wait-listing patients.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Rudy V.

Private practice physical therapist

2017-11-10

Pros

Excellent HIPAA and compliance functionality.

Cons

Missed elements of diagnosis specific objective data groups. Weakness with vestibular examination parameters.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Kayanna W.

Clinicient is effective!

2019-12-17

I would like to see a lot of changes (in example: going web-based). But overall, clinicient does most of what I want at a very competitive price.

Pros

It allows me to run lots of reports and see my schedule at a glance!

Cons

Connectivity issues, lots of waiting on the server to run. Not quick.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Karen N.

Overall experience fair

2018-09-26

Pros

I like how everything is carried over from one entry, reporting is good and customizable. Good alerts when information is missing.

Cons

Did not feel training was adequate, always being referred to videos when asking questions. Speech evals are not currrent and when ask about adding current pediatric evals did not really get a response except that we could change the title!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Software Advice
Helpful?   Yes   No
Read more