InsightEMR Features

InsightEMR

EMR and practice management solution

4.44/5 (120 reviews)

InsightEMR Feature Summary

  • HIPAA Compliance
  • Patient registration
  • Schedule management
  • Schedule multiple therapists & locations
  • Multiple views of schedules & appointments
  • Email and text appointment reminders
  • Registration task lists, alerts & notifications
  • Task Management
  • Insurance scanning & tracking
  • Email and text appointment reminders
  • Missing insurance tracking & alerting
  • No-show/cancellation tracking & rebooking
  • Reporting
  • Scheduling, documentation & billing
  • Streamlined & clear team communications
  • Customizable content library
  • Customizable treatment & measurement protocols
  • Customizable clinical reports & surveys
  • Point & click charting at the point of care
  • Customizable letter templates
  • Flexible report formats
  • Free faxing of clinical reports at signoff
  • Progress reporting tracking & alerts
  • Prompts to define & track clinical goals & outcomes
  • Update goals & create progress notes
  • Claim scrubbing ensures compliance before submission
  • Electronic signatures
  • Automated capture of all billable time
  • Paperless charge ticket at signoff & billing
  • Designed specifically for OT, PT, SLP
  • 360 degree view of all patient and billing data
  • Interactive reports & dashboards
  • Analysis of key performance indicators

Healthcare & Pharmaceuticals Feature Comparison

Most popular features of all Healthcare & Pharmaceuticals apps

Activity Dashboard (121 other apps)
Appointment Management (139 other apps)
Automated Scheduling (86 other apps)
Automatic Notifications (96 other apps)
Billing & Invoicing (148 other apps)
Calendar Management (101 other apps)
Charting (109 other apps)
Claims Management (107 other apps)
Client Portal (102 other apps)
Compliance Management (93 other apps)
Customizable Reporting (96 other apps)
Customizable Templates (81 other apps)
Document Management (79 other apps)
Document Storage (81 other apps)
HIPAA Compliance (179 other apps)
Records Management (140 other apps)
Reminders (141 other apps)
Reporting & Statistics (106 other apps)
Self Service Portal (78 other apps)
Workflow Management (101 other apps)

Competitor Feature Comparison

InsightEMR Feature Reviews

25 reviewers had the following to say about InsightEMR's features:

Karl Kolbeck

Clinicient has proven valuable in our practice management.

2015-08-25

Pros

Ability to customize templates.

Cons

Laborious customization of templates. Server based and only pc compatible.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

9/10

Recommendations to others considering InsightEMR

Like any EMR, there is a patient learning curve to embrace. We performed due diligence on numerous platforms and Clinicient was an easy final choice.

Source: Software Advice
Helpful?   Yes   No
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John Bradley

Overall positive results since switching to Clinicient.

2015-10-22

Pros

Very comprehensive software with much power for data management.

Cons

I am not sure why a software designed for PT has options from pic lists for chiropractic care? The self directed customer service program (Creating a "Help" case) was very poor in the beginning with most requests unanswered for weeks.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

9/10

Recommendations to others considering InsightEMR

Get a FULL understanding of the amount of time necessary for training on the new system. We grossly underestimated this. Think 2-3x what you originally expect.

Source: Software Advice
Helpful?   Yes   No
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Ellen Hudgins

Clinicient Review

2019-10-15

The monthly management reports are very helpful to a practice owner.

Pros

The EMR system is fully integrated with the billing software.

Cons

There are times where the system doesn't run smoothly despite having speedy internet connections.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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John Boyd

Clinicient, a great team mate

2015-10-21

Pros

We feel very safe due to their efforts to build compliance into the system.

Cons

I am guessing that it could be just a problem with all programs, but they are just not as fast as paper charting.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

9/10

Recommendations to others considering InsightEMR

Everyone makes their demo's sing, talk to someone who is using a program to see what it is really like before you choose any system.

Source: Software Advice
Helpful?   Yes   No
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Lauren Villareal

Clinicient InsightEMR Review

2019-05-31

The system helps me get snapshots quickly for each office and allows me to dig in with the management team of said office.

Pros

There are plenty of reports you can use as a dashboard to view how your company did in the previous month, but even creating reports that show you a quicker snapshot.

Cons

All the little bugs/glitches - which I know nothing is perfect. Claims with issues: if it can show which office the patient received treatment from would be a great help.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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Julie Warren

Clinicient integrates the entire practice management timeline.

2015-10-26

Pros

Responsiveness both from management and tech support as they continue to evolve and enhance the product. Compliance is made easy and reduces risk when navigating the rapid change in regulations and policy.

Cons

They went through some growing pains when their client base exploded, but they have invested money and management strength to solve this issue.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

9/10

Recommendations to others considering InsightEMR

Be prepared for implementation pains...this is a big change for any company. The more you take the time to customize the system from day one (and definitely include your whole team in this process), the more buy in and easier the transition. Definitely take advantage of the multitude of training options the company offers.

Source: Software Advice
Helpful?   Yes   No
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David Bertone

Clinicians is an outstanding product!

2015-10-24

Pros

Clinicient continuously evolves as a PT software company providing EMR and integrated billing, A/R services.

Cons

New hire training videos and practice database can be a little more integrated to allow learning and actual practice at the same time. It would also be nice if had IPad application and run on a MAC operating system.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering InsightEMR

Speak to actual clinicians using the product and front office personal dealing with account managers for accurate feedback

Source: Software Advice
Helpful?   Yes   No
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Brandi Labhart

Easy to Use

2019-06-03

Pros

Helps with billing and insurance management.

Cons

Combining body parts in evaluation is a little tricky.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Tl Pr

Good product for outpatient clinics

2018-01-26

Pros

They also have a revenue cycle management team that can do the claims for you

Cons

Not much to add here except not sure if it is cloud based or not and slightly more expensive than some other products in the market

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
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Anonymous
(Medical Practice company, 51-200 employees)

Insight EMR

2018-09-27

We are using this for all of our medical records. It is a great tool.

Pros

Love that it is easy to document and essentially automated.

Cons

It is clunky to print evaluation reports for patients.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
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Theresa Biesanz

It's a lifesaver

2019-05-29

Training a new therapist on the charting side, we usually have them up and going within hours.

Pros

The Empower Portal is a great way to make contact with other Clinicient users, access training, and support.

Cons

I wish that when we check patients in, the therapist would get a notification or pop up on their computer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Rudy Vidi

Private practice physical therapist

2017-11-10

Pros

Excellent HIPAA and compliance functionality.

Cons

Missed elements of diagnosis specific objective data groups. Weakness with vestibular examination parameters.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
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Jordan Ford

Good helpful system

2015-10-21

Pros

Integrated system with billing, chart notes and scheduling.

Cons

Could have better reports. Requires lots of customizing to get system to be what you want (but great you can customize it to that).

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

9/10

Recommendations to others considering InsightEMR

Look at a lot of programs. Look at the cost vs what you get. Look into what the customization options for each section are-how flexible is it and how flexible do you need your program.

Source: Software Advice
Helpful?   Yes   No
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Jennifer Vuong

Great EMR Product from beginning to end

2019-05-31

EMR helped with collections, from scheduling to documentation and billing the system as a whole is great!

Pros

Compliance for insurance/Medicare, interoperability for all staff, ease of use and allows for best patient Experience

Cons

Overall update and use of product if you have a specific needs. With MIPS, use of Keet and understanding of calculations for passing compliant participation is not clear.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Darrin Yee

3 Years of Using Clinicient

2019-10-04

There isn't a perfect EMR system, but Clinicient does a great job with reporting and it helps us to track all the important metrics and make sure your business thrives.

Pros

The billing is pretty good, but we do get claims with timely filing denials, not a lot, but it happens.

Cons

When we first signed up 3 years, they promised a lot of things, like a patient portal in the next 3-6 months.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Sally Ledet

Review

2019-10-09

The software overall is very easy to learn and use.

Pros

It is easy review the appointment schedule and notes.

Cons

Sometimes it is difficult to obtain the report you need, its there but you have to sometimes really look through several different ways before finding what you want.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Melinda Foret-Bench

InsightEMR Review

2019-05-29

It is one of the better programs I have worked with.

Pros

Scheduling patients is easy.

Cons

Information tasked from Billing does not clearly state what is done or needed.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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Karen Noftsinger

Overall experience fair

2018-09-26

Pros

I like how everything is carried over from one entry, reporting is good and customizable. Good alerts when information is missing.

Cons

Did not feel training was adequate, always being referred to videos when asking questions. Speech evals are not currrent and when ask about adding current pediatric evals did not really get a response except that we could change the title!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Software Advice
Helpful?   Yes   No
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Britt Clarkson

Charting for PTs is good, billing is a pain.

2018-01-16

Tasks are attached forever to the patient's chart. Errors cannot be corrected.

Pros

The Physical Therapists, for the most part, like the charting software.

Cons

Text reminders works on and off.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Software Advice
Helpful?   Yes   No
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Jenny Rector

Dependable Software

2019-10-09

Copay collection, no show rates, A/R, etc. Scheduling is incredibly easy.

Pros

Love staying informed with everything; updates are automatic. And issues are fixed in a timely manner.

Cons

Constantly putting in a password - but I get the security side of that. And that I have to uninstall the program on my receptionist's computer every 3 weeks and reinstall as it gets slower and slower since the last major update. I did contact support about it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Julianne Brandt

Comprehensive product for the complex world of practice management.

2016-10-20

Clinicient has been able to satisfy so many of our needs, from efficiency in EMR and billing, to data provision.

Pros

Comprehensive and easy to navigate

Cons

Reporting options are not yet sufficient

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Sydney field

great scrubbing

2019-08-07

The issue is to file claims electronically and receive the ERA's in a timely manner.

Pros

Ease of billing and filing claims. Scrubbing feature is great

Cons

At times the ERA's do not come thru. Then I have to call software vendor and have them find the eras. Also, difficult to correct some issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Melinda Smith

Pros and cons of Clinicient

2019-05-31

Pros

Easy to post patient payments. The schedule is simple.

Cons

You cannot open the client editor and the cash register at the same time, hard to compare pmts with visits.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Health, Wellness and Fitness company, 1-10 employees)

Why I like about Insight

2019-05-28

Keeps in in compliance.

Pros

Easy to learn and use.

Cons

I would like quicker access to support, but this is not a big problem.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sue L

Great Platform

2017-04-21

I love the ability to look at different reports to see how the business is doing.

Pros

Ease of use, precise documentation, ability to run reports and see all billing aspects.

Cons

I would like for a signature pad to be available and compatible with the program. With that we could truly be paperless. Also, while the upgrades are nice, there are always glitches with each release

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering InsightEMR

If you're just starting, make sure you do all of the training possible while you have the training platform available to you.

Source: Capterra
Helpful?   Yes   No
Read more