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Recommended
Bert B.
Health, Wellness and Fitness, 1-10 employees
Used daily for less than 6 months
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After using several other software packages, InSync is the most robust and intuitive.
Complete ability to customize without exorbitant cost. Ability to capture client signatures remotely. Built in treatment plans with drop down menu choices to populate fields.
Extensive video training prior to first use.
Sarah W.
Individual & Family Services, 51-200 employees
Used daily for less than 6 months
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There was also quite a bit of disconnect between the sales team and the implementation team during our implementation process that took substantial time to resolve. Implementation also did not occur smoothly and much of our training time was spent correcting issues from implementation/customization.
the practice management side of the software is very useful and once the customization was complete it is easy for our providers to use. Customer support was timely and our implementation team was responsive to requests.
There are some components regarding the customization of what we need from research and evaluation that are still not yet resolved.