IntakeQ vs Cognito Forms Comparison

No paper, online storage of forms, can create multiple forms

Not intuitive on how to send forms, navigation feels clunky and not clear

Easy and not expensive at all.

has to have an email to send the paperwork

Once the forms are created it is very easy to send and receive forms.

The process of creating the forms can be arduous and buy the services from the company was too expensive and slow.

The ease of use for the patient, and secure

Would like more coding and notes capability that is compatible for insurance billing.

Easy to use for clients.

Challenging to make forms without some assistance.

So easy to use and set up our forms. Super customizable. Our patients love that they don't have to print out paperwork or come early to their appointments. I would highly recommend!

mac users seem to have a hard time submitting forms. Patients often complain of getting stuck and being unable to submit completed forms.

Scheduling, ability to connect with my google calendar, appointment reminders, ease of creating forms, ease of sending out forms, notifications when forms are completed and returned, the dashboard.

The patient documentation portal and customization don't meet my needs. It would be nice to be able to have my documentation connected to my schedule, though.

Initially found the customer service to be exceedingly prompt and abundantly proficient. They set up cost for the forms is more than reasonable and the monthly expense is such a bargain. I have never known their system to go down. Simple to get going and no maintenance. We keep finding new uses for them. It is so great to be able to email a link to the client. The client follows the link, fills out the form(s) and then submits. The forms are easily downloaded. Could not be more pleased. Thank you, thank you, thank you...

Seriously, I have yet to find one. I truly wish my every interaction could be an interaction like I've had with IntakeQ!

i find the software easy to use and the health history form is well organized and user friendly

the length of the history form is quite extensive

The ease of use and customer service is great. I started my own practice in March, and the transition was exceptionally smooth, thanks to intakeQ. When I have a question, I can email them and get a response right away.

When printing or faxing, the forms are lengthy.

I enjoyed the diversity of options available for customizing your forms. Even when I was unable to locate a customization option, I contacted support and found out I was able to do it.

Sometimes it's difficult to locate options to customize forms.

Easy of use

Would be nice to have more forms for medical

Creating specialized client forms.

Not sure?.

Ability to completely customize intake forms; ability to integrate forms onto my website; HIPAA compliant; no need for patients to create accounts; you can see the forms as patients are filling them out; appointment reminders

I wish it integrated with my EMR and PM software.

Online Forms and customer service

The buttons when you convert to HTML on a website are not customizable. More neutral coloured button options would be nice

No pros were added to this review

No cons were added to this review

Software made it was easy to setup our forms and simple for our patients to understand and submit completed forms to us.

Your software met all of our needs and I cannot think of any cons.

IntakeQ made our forms for us and a little tweaking make them perfect. The pricing is very fair, especially for hippa compliant forms.

The form creation area has a pretty steep learning curve, some things are very simple, others extremely difficult to figure out.

IntakeQ has made it so easy for new clients to complete their paperwork ahead of time and without having to print anything out! It has also saved our company the headache of having to shuffle around papers.

Limiting the amount of forms we can send/receive a month.

Easy for patients to navigate. Allows for faster service

Payment process seems confusing to patients

Very intuitive with cleanly designed forms and easy managing of completed paperwork.

I wish that either they offered a full package to run a private practice, or made the forms and other items available at separate price points since I only use the forms.

From the moment we inquired about IntakeQ it was evident that the customer service was exceptional. They walked our team through the pros and cons of the platform and took time to make sure we understood how it worked, and what the specific application would be for our practice. What I appreciate most about support team is we asked them which plan would best suit our organization. It was refreshing to see someone who was 100% honest. They did not try to up-sell and said that the lower of the two plans would fit our organization perfectly. Adding the forms was a breeze and it has been amazing for our office staff and the patients we see.

There is nothing that we are seeing as a con at the moment.

The customization of the forms is greater.

Customer service. Our personal experience is that it’s hit or miss.

glad with all the templates they had pretty easy to use it is well equipped with features great way to build intake forms especially for my business

didnt save properly a little hard to use to customize for special business didnt have all the templates i was looking for

All the scheduling features, analytics, and customizable forms.

Still looking for more automated email functions, and more scheduling features, but IntakeQ team seems to always be doing updates that are great.