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IntakeQ vs CounSol.com Comparison

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Overview

Category Leaders

IntakeQ is an online intake form solution that enables healthcare professionals to securely exchange electronic forms with...

Category Leaders

CounSol.com is an online practice management solution for counselors, with secure messaging, two-way live video, appointment...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

49.90

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

44.95

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

211

47

4

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5

4

3

2

1

584

160

16

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

It appears to be a perfect balance of user friendliness with complex features. I have an outpatient practice where it is important to get guardian signatures.

MH

Michael H.

Every practice, no matter the size, NEEDS a service like this and IntakeQ does it the best at the best price.

BL

Bryan L.

Love the versatility, easy to send forms, patient side is clean and easy to use, really like the signature option, HIPPA compliance feature is great.

AB

Alicia B.

Pros

Most of my clients are technologically savvy and can schedule themselves. I also appreciate that I have a very knowledgeable, helpful, accessible, dedicated account manager.

AB

Amy B.

I recommend it to all my colleagues. The benefit is that if you have a question on the weekends, a friend can help you out.

CA

Colleen A.

It has pretty robust features for an EHR software, which I really appreciate. I love the features of being able to write notes to your clients after sessions and my clients seem to like it, as well.

CD

Colette D.

Cons

The calendar view does not work well for us and the list view is even worse. An option to see have appointments take up a set width and a potential option to see locations as separate calendars.

BB

Brenden B.

Occasionally it will give users feedback that the form is incomplete and can be confusing for them. Sometimes the email goes to their spam and they miss the email and we need to remind them.

JA

Judy A.

I don't like that there is No spellcheck feature. Another problem I found that it is too easy to delete a form accidentally.

LS

Lori S.

Cons

Sometimes it is confusing when trouble shooting client balances. Not getting alerts when someone requests apt through the client portal.

Heather C.

It is very difficult to make appointments. There is no way to edit an appointment after it has been made either... it has to be canceled.

dd

dee d.

Not everyone has Google Chrome browser, so for some clients it is inconvenient to have to switch to Chrome on their device to access the video session on the portal.

AS

Anisha S.

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features64
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Assessment Management
  • Assessment Notes
  • Attendance Management
  • Audit Management
  • Autofill
  • Automatic Backup
  • Availability Management
  • Batch Processing
  • Bill Payment
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Charting
  • Chat/Messaging
  • Claims Management
  • Client Chart Audit Tools
  • Client Portal
  • Collaboration Tools
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customization
  • Data Extraction
  • Data Import/Export
  • Digital Signature
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • EDI
  • EHR-Agnostic
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Electronic Submission
  • Employee Management
  • Event Calendar
  • Event Logs
  • File Management
  • File Storage
  • For Mental/Behavioral Health Practices
  • Forms Creation & Design
  • Goal Setting / Tracking
  • HIPAA Compliant
  • Health Record Access
  • Historical Reporting
  • Initial Assessments
  • Inpatient/Residential
  • Intake Management
  • Interaction Tracking
  • Invoice Management
  • Invoice Processing
  • Live Chat
  • Medical Billing
  • Medical History Records
  • Messaging
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple User Accounts
  • Online Forums
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Scheduling
  • Process/Workflow Automation
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Reminders
  • Role-Based Permissions
  • SSL Security
  • Sales Reports
  • Secure Data Storage
  • Secure Messaging
  • Security Auditing
  • Self Payment
  • Self Service Portal
  • Self-Enrollment
  • Single Provider Practice
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Third Party Integrations
  • Transaction History
  • Treatment Planning
  • Two-Way Audio & Video
  • User Management
  • Video Consultations
  • Web Forms
  • Workflow Management
  • iCalendar Support
  • Total features86
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Assessment Management
  • Assessment Notes
  • Attendance Management
  • Audit Management
  • Autofill
  • Automatic Backup
  • Availability Management
  • Batch Processing
  • Bill Payment
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Charting
  • Chat/Messaging
  • Claims Management
  • Client Chart Audit Tools
  • Client Portal
  • Collaboration Tools
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customization
  • Data Extraction
  • Data Import/Export
  • Digital Signature
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • EDI
  • EHR-Agnostic
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Electronic Submission
  • Employee Management
  • Event Calendar
  • Event Logs
  • File Management
  • File Storage
  • For Mental/Behavioral Health Practices
  • Forms Creation & Design
  • Goal Setting / Tracking
  • HIPAA Compliant
  • Health Record Access
  • Historical Reporting
  • Initial Assessments
  • Inpatient/Residential
  • Intake Management
  • Interaction Tracking
  • Invoice Management
  • Invoice Processing
  • Live Chat
  • Medical Billing
  • Medical History Records
  • Messaging
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple User Accounts
  • Online Forums
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Scheduling
  • Process/Workflow Automation
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Reminders
  • Role-Based Permissions
  • SSL Security
  • Sales Reports
  • Secure Data Storage
  • Secure Messaging
  • Security Auditing
  • Self Payment
  • Self Service Portal
  • Self-Enrollment
  • Single Provider Practice
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Third Party Integrations
  • Transaction History
  • Treatment Planning
  • Two-Way Audio & Video
  • User Management
  • Video Consultations
  • Web Forms
  • Workflow Management
  • iCalendar Support

Integrations

  • Total integrations10
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne
  • Total integrations7
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne