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IntakeQ vs Doctible Comparison
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Good recommendations?
Overview
IntakeQ is an online intake form solution that enables healthcare professionals to securely exchange electronic forms with...
Doctible's platform makes it easy for practices to serve patients and maximize performance by automating back-office operations...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
No videos yet
Pricing
Starting from
49.90
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
249
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Wonderful experience, super helpful and friendly customer service. Would highly recommend this product.
Love the versatility, easy to send forms, patient side is clean and easy to use, really like the signature option, HIPPA compliance feature is great.
My clients like the opportunity to complete the forms in the comfort of their home and have it done when they come into my academy. The customer service is outstanding, especially Mike.
Pros
I have used Docktible for several years and very successfully built a great set of honest reviews. Also, it's quick and easy to deal with customers with issues.
We love that we can contact our patients thru text and our patients love the reminders and ease of communication with us.
The integration with ChiroTouch is great. The ease that our patients have in leaving a review is also great.
Cons
The calendar view does not work well for us and the list view is even worse. An option to see have appointments take up a set width and a potential option to see locations as separate calendars.
Occasionally it will give users feedback that the form is incomplete and can be confusing for them. Sometimes the email goes to their spam and they miss the email and we need to remind them.
I don't like that there is No spellcheck feature. Another problem I found that it is too easy to delete a form accidentally.
Cons
They are unable to read an existing schedule and will send review requests to patients with unconfirmed appointments and to patients who didn't actually present for treatment.
I have been working with the software for a short time (a few months) at this point the only drawback I see is the inability to connect with our scheduling system, Revolution (REV).
Sometimes I have to log in and out to refresh the messages in the inbox. The broadcast text had limited characters ( but I think that is fixed now).
Key features
- Total features101
- 2-Way Messaging
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Autofill
- Automated Responses
- Automated Scheduling
- Availability Management
- Bill Payment
- Billing & Invoicing
- Booking Management
- Brand Tracking
- Calendar Management
- Calendar Sync
- Campaign Management
- Charting
- Chat/Messaging
- Client Chart Audit Tools
- Client Management
- Client Portal
- Clinical Notes
- Collaboration Tools
- Communication Management
- Compliance Tracking
- Confirmations/Reminders
- Contact Database
- Contact Management
- Customer Database
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Security
- Dental Practice Management
- Document Management
- Document Storage
- Document Templates
- Documentation Management
- Drag & Drop
- EHR-Agnostic
- EMR/EHR
- Electronic Signature
- Email Alerts
- Email Reminders
- Engagement Tracking
- Event Scheduling
- File Sharing
- For Healthcare
- For Medical Purposes
- For Mental/Behavioral Health
- For Occupational Therapists
- For Physical Therapy
- For Speech Therapists
- Forms Creation & Design
- Forms Management
- Goal Setting/Tracking
- HIPAA Compliant
- Health Record Access
- Initial Assessments
- Intake Management
- Interaction Tracking
- Invoice History
- Invoice Management
- Landing Pages/Web Forms
- Live Chat
- Mass Texting
- Medical History Records
- Message Personalization
- Messaging
- Mobile Access
- Mobile Alerts
- Multi-Channel Communication
- Multi-Location
- Multi-Physician
- Multi-Provider Practice
- Notes Management
- One-to-One Messaging
- Online Booking
- Patient Database
- Patient Engagement
- Patient Intake
- Patient Management
- Patient Portal
- Patient Questionnaires
- Patient Records Management
- Patient Scheduling
- Payment Processing
- Payment Reminders
- Physician Scheduling
- Practice Management
- Process/Workflow Automation
- Progress Notes
- Progress Tracking
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Records Management
- Recurring Appointments
- Reminders
- Remote Treatment Planning
- Reporting & Statistics
- Reporting/Analytics
- Reputation Management
- Rescheduling
- Response Management
- Review Generation
- Review Monitoring
- Review Sharing
- SEO Management
- SMS Messaging
- SMS Reminders
- SOAP notes
- SSL Security
- Scheduled Messaging
- Scheduling
- Secure Messaging
- Sentiment Analysis
- Session Notes
- Shortcodes
- Social Media Monitoring
- Surveys & Feedback
- Telemedicine
- Template Management
- Therapy Notes
- Third-Party Integrations
- Treatment Planning
- Two-Way Audio & Video
- Two-Way Communication
- Video Conferencing
- Video Consultations
- Web Forms
- Website Integration
- Workflow Management
- Total features69
- 2-Way Messaging
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Autofill
- Automated Responses
- Automated Scheduling
- Availability Management
- Bill Payment
- Billing & Invoicing
- Booking Management
- Brand Tracking
- Calendar Management
- Calendar Sync
- Campaign Management
- Charting
- Chat/Messaging
- Client Chart Audit Tools
- Client Management
- Client Portal
- Clinical Notes
- Collaboration Tools
- Communication Management
- Compliance Tracking
- Confirmations/Reminders
- Contact Database
- Contact Management
- Customer Database
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Security
- Dental Practice Management
- Document Management
- Document Storage
- Document Templates
- Documentation Management
- Drag & Drop
- EHR-Agnostic
- EMR/EHR
- Electronic Signature
- Email Alerts
- Email Reminders
- Engagement Tracking
- Event Scheduling
- File Sharing
- For Healthcare
- For Medical Purposes
- For Mental/Behavioral Health
- For Occupational Therapists
- For Physical Therapy
- For Speech Therapists
- Forms Creation & Design
- Forms Management
- Goal Setting/Tracking
- HIPAA Compliant
- Health Record Access
- Initial Assessments
- Intake Management
- Interaction Tracking
- Invoice History
- Invoice Management
- Landing Pages/Web Forms
- Live Chat
- Mass Texting
- Medical History Records
- Message Personalization
- Messaging
- Mobile Access
- Mobile Alerts
- Multi-Channel Communication
- Multi-Location
- Multi-Physician
- Multi-Provider Practice
- Notes Management
- One-to-One Messaging
- Online Booking
- Patient Database
- Patient Engagement
- Patient Intake
- Patient Management
- Patient Portal
- Patient Questionnaires
- Patient Records Management
- Patient Scheduling
- Payment Processing
- Payment Reminders
- Physician Scheduling
- Practice Management
- Process/Workflow Automation
- Progress Notes
- Progress Tracking
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Records Management
- Recurring Appointments
- Reminders
- Remote Treatment Planning
- Reporting & Statistics
- Reporting/Analytics
- Reputation Management
- Rescheduling
- Response Management
- Review Generation
- Review Monitoring
- Review Sharing
- SEO Management
- SMS Messaging
- SMS Reminders
- SOAP notes
- SSL Security
- Scheduled Messaging
- Scheduling
- Secure Messaging
- Sentiment Analysis
- Session Notes
- Shortcodes
- Social Media Monitoring
- Surveys & Feedback
- Telemedicine
- Template Management
- Therapy Notes
- Third-Party Integrations
- Treatment Planning
- Two-Way Audio & Video
- Two-Way Communication
- Video Conferencing
- Video Consultations
- Web Forms
- Website Integration
- Workflow Management
Integrations
- Total integrations12
- AdvancedMD EHR
- Availity
- Birdeye
- Cerner Ambulatory EHR
- Collectly
- Dentrix
- Google Calendar
- Google Maps
- Mailchimp
- Microsoft Outlook
- QuickBooks Online Advanced
- ReminderCall.com
- Stripe
- Swell
- Twilio
- Xero
- Zapier
- athenaOne
- eClinicalWorks
- rater8
- Total integrations1
- AdvancedMD EHR
- Availity
- Birdeye
- Cerner Ambulatory EHR
- Collectly
- Dentrix
- Google Calendar
- Google Maps
- Mailchimp
- Microsoft Outlook
- QuickBooks Online Advanced
- ReminderCall.com
- Stripe
- Swell
- Twilio
- Xero
- Zapier
- athenaOne
- eClinicalWorks
- rater8
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