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IntakeQ vs MedForward Comparison

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Overview

IntakeQ is an online intake form solution that enables healthcare professionals to securely exchange electronic forms with...

MedForward supports HIPAA-compliant online patient registration forms for medical offices and facilities, with ink-style...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

49.90

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

271

5

4

3

2

1

215

48

5

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.7

10

5

4

3

2

1

8

1

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Wonderful experience, super helpful and friendly customer service. Would highly recommend this product.
Love the versatility, easy to send forms, patient side is clean and easy to use, really like the signature option, HIPPA compliance feature is great.
My clients like the opportunity to complete the forms in the comfort of their home and have it done when they come into my academy. The customer service is outstanding, especially Mike.

Pros

Customer Service is good, good response times. Great option for those who want a turnkey 3rd party system.
MedForward has an amazing product. Easy to use, very functional, great support and priced right.
Med Forward is wonderful to deal with. Prompt responses and very pleasant experience.

Cons

The calendar view does not work well for us and the list view is even worse. An option to see have appointments take up a set width and a potential option to see locations as separate calendars.
Occasionally it will give users feedback that the form is incomplete and can be confusing for them. Sometimes the email goes to their spam and they miss the email and we need to remind them.
I don't like that there is No spellcheck feature. Another problem I found that it is too easy to delete a form accidentally.

Cons

We no longer have to worry about several different versions of forms floating around since the current ones are always available on our website.
I just can't think of anything we don't like about this system.
  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review4 years ago

Key features

  • Total features62
  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Autofill
  • Bill Payment
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Claims Management
  • Client Chart Audit Tools
  • Collaboration Tools
  • Compliance Tracking
  • Confirmation/Reminders
  • Credit Card Processing
  • Customizable Forms
  • Digital Signature
  • Document Management
  • Document Storage
  • E-Prescribing
  • EHR-Agnostic
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • File Storage
  • Forms Creation & Design
  • Forms Management
  • HIPAA Compliant
  • Health Record Access
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Intake Management
  • Invoice Management
  • Medical Billing
  • Medical History Records
  • Messaging
  • Mobile Access
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Scheduling
  • Process/Workflow Automation
  • Records Management
  • Registration Management
  • Reminders
  • SSL Security
  • Secure Messaging
  • Self Payment
  • Self Service Portal
  • Single Provider Practice
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Treatment Planning
  • Video Consultations
  • Web Forms
  • Workflow Management
  • Total features14
  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Autofill
  • Bill Payment
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Claims Management
  • Client Chart Audit Tools
  • Collaboration Tools
  • Compliance Tracking
  • Confirmation/Reminders
  • Credit Card Processing
  • Customizable Forms
  • Digital Signature
  • Document Management
  • Document Storage
  • E-Prescribing
  • EHR-Agnostic
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • File Storage
  • Forms Creation & Design
  • Forms Management
  • HIPAA Compliant
  • Health Record Access
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Intake Management
  • Invoice Management
  • Medical Billing
  • Medical History Records
  • Messaging
  • Mobile Access
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Scheduling
  • Process/Workflow Automation
  • Records Management
  • Registration Management
  • Reminders
  • SSL Security
  • Secure Messaging
  • Self Payment
  • Self Service Portal
  • Single Provider Practice
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Treatment Planning
  • Video Consultations
  • Web Forms
  • Workflow Management

Integrations

  • Total integrations10
  • Birdeye
  • Cerner PowerChart Ambulatory EHR
  • Clarity Wave
  • Curogram
  • Euclid
  • Google Calendar
  • Google Maps
  • Kareo Billing
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Review Wave
  • Stripe
  • Weave
  • Xero
  • athenaOne
  • Total integrations2
  • Birdeye
  • Cerner PowerChart Ambulatory EHR
  • Clarity Wave
  • Curogram
  • Euclid
  • Google Calendar
  • Google Maps
  • Kareo Billing
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Review Wave
  • Stripe
  • Weave
  • Xero
  • athenaOne