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IntakeQ vs OnCall Health Comparison

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Overview

Category Leaders

IntakeQ is an online intake form solution that enables healthcare professionals to securely exchange electronic forms with...

Category Leaders

OnCall Health is a virtual care software built for healthcare enterprises and brands. Launch and grow a virtual care program...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

49.90

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

211

47

4

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5

4

3

2

1

48

49

12

5

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

It appears to be a perfect balance of user friendliness with complex features. I have an outpatient practice where it is important to get guardian signatures.

MH

Michael H.

Every practice, no matter the size, NEEDS a service like this and IntakeQ does it the best at the best price.

BL

Bryan L.

Love the versatility, easy to send forms, patient side is clean and easy to use, really like the signature option, HIPPA compliance feature is great.

AB

Alicia B.

Pros

I love the security and ease of use. It is easy for my clients to figure it out and I am confident in the support provided by OnCall if they or myself need help.

ER

Emma R.

The customer service was fantastic. Everyone is so helpful and knowledgeable.

JL

Joanna L.

Excellent package and documentation integration. I liked the calendar booking function and shared documents with e-signing.

DY

Daniel Y.

Cons

The calendar view does not work well for us and the list view is even worse. An option to see have appointments take up a set width and a potential option to see locations as separate calendars.

BB

Brenden B.

Occasionally it will give users feedback that the form is incomplete and can be confusing for them. Sometimes the email goes to their spam and they miss the email and we need to remind them.

JA

Judy A.

I don't like that there is No spellcheck feature. Another problem I found that it is too easy to delete a form accidentally.

LS

Lori S.

Cons

When they were unable ot rectify the problem I asked to be released from contract but they made me pay for 12 months anyways for a product that doesn't even work for us.

DY

Daniel Y.

So we usually switch to Zoom which always worked. ANother big Con: I am now obligated to pay them for a year although I stopped using the service because it was too frustrating.

AT

Anja T.

Most of the time it is not my internet connection, and not my clients' internet either. It was not convenient at all and interrupted the sessions.

WL

Winnie L.

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features64
  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Assessment Notes
  • Autofill
  • Automated Scheduling
  • Bill Payment
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Charting
  • Chat/Messaging
  • Claims Management
  • Client Chart Audit Tools
  • Collaboration Tools
  • Compliance Tracking
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer History
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • E-Prescribing
  • EHR-Agnostic
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Invitations & Reminders
  • File Sharing
  • File Storage
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • Forms Creation & Design
  • Forms Management
  • HIPAA Compliant
  • Health Record Access
  • Historical Reporting
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Intake Management
  • Invoice Management
  • Live Chat
  • Medical Billing
  • Medical History Records
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • One-to-One Messaging
  • Online Forms
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Scheduling
  • Practice Management
  • Process/Workflow Automation
  • Progress Tracking
  • Real Time Reporting
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Secure Messaging
  • Self Payment
  • Self Service Portal
  • Single Provider Practice
  • Task Management
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Treatment Planning
  • Two-Way Audio & Video
  • Video Conferencing
  • Video Consultations
  • Web Forms
  • Workflow Management
  • Total features65
  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Assessment Notes
  • Autofill
  • Automated Scheduling
  • Bill Payment
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Charting
  • Chat/Messaging
  • Claims Management
  • Client Chart Audit Tools
  • Collaboration Tools
  • Compliance Tracking
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer History
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • E-Prescribing
  • EHR-Agnostic
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Invitations & Reminders
  • File Sharing
  • File Storage
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • Forms Creation & Design
  • Forms Management
  • HIPAA Compliant
  • Health Record Access
  • Historical Reporting
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Intake Management
  • Invoice Management
  • Live Chat
  • Medical Billing
  • Medical History Records
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • One-to-One Messaging
  • Online Forms
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Scheduling
  • Practice Management
  • Process/Workflow Automation
  • Progress Tracking
  • Real Time Reporting
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Secure Messaging
  • Self Payment
  • Self Service Portal
  • Single Provider Practice
  • Task Management
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Treatment Planning
  • Two-Way Audio & Video
  • Video Conferencing
  • Video Consultations
  • Web Forms
  • Workflow Management

Integrations

  • Total integrations10
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne
  • Total integrationsN/A
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne