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Intelligent Medical Software Reviews - Page 2
53 reviews
Recommended
Michelle W.
Hospital & Health Care, 11-50 employees
Used daily for 6-12 months
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Made surgery scheduling easier with simplicity and works well because of many integrations with other systems.
Was a little confusing trying to figure out how to get the system to work with other integrations.
Richard H.
Medical Practice, 1-10 employees
Used daily for less than 6 months
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This software is not built for chiropractors. There is way too much here. For a medical doctor I think it would work really well and to be fair that is their target demographic. There is a bit of a learning curve, but once you know where everything is it works pretty smoothly. If I had a choice I would probably use a different software, but for now it does handle everything I need.
Finding diagnoses is pretty easy through the search tool.
While it can be customized the process is laborious and it takes me a few minutes to remember how to do it every time that I try.
Thank you for the review. We would like to help you with any concerns. You can reach us at (510) 909-8182 to discuss these issues further.
Bonnie D.
Medical Practice,
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It was easy to use. and easy to get help when there was a question or problem
I have no complaints. Every time I had any issue it was resolved very quickly. great customer service! and a great team.
Thank you for the review. We would like to help you with any concerns. You can reach us at (510) 909-8182 to discuss these issues further.
sujana a.
Medical Practice, 51-200 employees
Used daily for less than 6 months
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PQRS- automatically should pop up the mistakes at the time of entry, its difficult to go back on record and submit it later, we may forget the treatment done back in Jan , while we are in Dec. Reports- Simple Date should be used- So many Actual dates, Deposit date, Posting Date, Etc... is confusing to have a unique record for Posting of charges, Cash and AR reports too.
GOOD emr s/w
Can be improved in charges area and reports area
Thank you for the review. We would like to help you with any concerns. You can reach us at (510) 909-8182 to discuss these issues further.
Terri C.
Medical Practice,
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I like the SuiteMed software. It is very user-friendly. It is easy to learn, especially for my staff. The people at Fox Meadows are always available when there are technical issues. The Fox Meadows staff are very friendly and pleasant to talk to. It's nice that they will respond in a timely manner if not right when you call. The people training for the program are very knowledgeable about the program and can answer any questions you may have.
I don't have any dislikes about this program. I do not like change, but they made it easy when I had to change.
Thank you for the review. We would like to help you with any concerns. You can reach us at (510) 909-8182 to discuss these issues further.
Tariq S.
Medical Practice,
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It is very user-friendly and easy to navigate. I am able to get where I need to go within the system very easily without having to leave the screen I'm on, and I am able to return to where I was very easily. I have never been very comfortable with computers, but I am able to use IMS for everything I need in my practice.
Having to wait for a return phone call after leaving a message for technical support, but it is not often that it happens.
Thank you for the review. We would like to help you with any concerns. You can reach us at (510) 909-8182 to discuss these issues further.
Luana E.
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I've worked this system now for almost 2 years. And this is one of the easiest systems to use. Its extremely detailed and has several parameters for your report viewing. I am the billing manager for an orthopedic surgery practice. The ease of maneuvering between screens and different accounts. The templates that are made for reports are beautiful!!! Only complaint is Customer Service techs. They take a little long to fix an issue but once they fix it, its fixed permanently.
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No cons were added to this review
Thank you for your review. Your feedback is much appreciated!
Vivek R.
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
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- Easy scheduling of procedures - Many filters for report viewing - Free trial before buying - Exhaustive patient chart and flowsheets
- Should be more user friendly and easier to navigate
Gregory W.
Medical Practice,
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Always helpful and quick to assist. Ready to assist at the drop of a hat!
I have no complaints. It's easy to use and the techs are always knowledgeable and helpful.
Thank you for the review. We would like to help you with any concerns. You can reach us at (510) 909-8182 to discuss these issues further.
Sharon G.
Medical Practice, 1-10 employees
Used daily for less than 6 months
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I enjoy using this software because it addresses everything I need.
No pros were added to this review
No cons were added to this review
Thank you for the review. We would like to help you with any concerns. You can reach us at (510) 909-8182 to discuss these issues further.
Dana P.
Medical Practice,
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The technical support is like none other with this vendor. It's great!
Having to leave a message to receive a call back for help. This really hasn't been much of an issue, as once I e-mail tech support, they usually return calls within 5-10 minutes to help us rectify our issue.
Thank you for the review. We would like to help you with any concerns. You can reach us at (510) 909-8182 to discuss these issues further.
Charles B.
Medical Practice,
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Extremely efficient and people friendly. Training is easy and short term. The single database concept makes this product easy to use.
There is very little to not like. I guess the only thing I can think of is the ability to have things changed or modified.
Thank you for the review. We would like to help you with any concerns. You can reach us at (510) 909-8182 to discuss these issues further.
Mohammad Y.
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Although the process of selecting an EMR was very intimidating, the sales process was very easy. I spoke directly to my project manager who presented the software as it would fit my practice. The implementation went well. I am a 64 year old physician, and I use the system on a daily basis in my busy practice.
No pros were added to this review
No cons were added to this review
Thank you for the review. We would like to help you with any concerns. You can reach us at (510) 909-8182 to discuss these issues further.
Kristen N.
Medical Practice,
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I appreciate the user friendliness of the product and the easy access to the vendor for questions.
Occasionally, the program has error messages. When it does, Fox Meadows is contacted, and the issue is resolved
Thank you for the review. We would like to help you with any concerns. You can reach us at (510) 909-8182 to discuss these issues further.
Ann H.
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I would certainly recommend IMS provided by Intuitive Solutions to a colleague. The support and personal, prompt attention we’ve received, in addition to the training resources and the clear, open communication, are above and beyond the level of any other system we evaluated.
No pros were added to this review
No cons were added to this review
Thank you for the review. We would like to help you with any concerns. You can reach us at (510) 909-8182 to discuss these issues further.
Skyller S.
Used weekly for less than 6 months
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Their software not only is a great EHR software but also assists in general practice management issues. It makes things easier having them on one software.
The pro for this software is also the con. Since the software tries to do multiple things, sometimes there is a lack of efficiency.
Thank you for the review. We would like to help you with the concerns. You can reach us at (510) 201-0130 to discuss these issues further.
Melissa Z.
Review source
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I am writing today for the opportunity to share how pleased we are with SuiteMed IMS. Dr. Smith is now a "wiz" at notes and super billing. I learn something new just about every day that helps us to be more streamlined and efficient. Thank You For All That You Do!
No pros were added to this review
No cons were added to this review
Thank you for the review. We would like to help you with any concerns. You can reach us at (510) 909-8182 to discuss these issues further.
yassaman d.
Medical Practice, 10,001+ employees
Used other for less than 6 months
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very helpful and time saving, enjoyed all the details and instructions that were given. I used this for a school project but recommend it for every field of work
Took a while to learn how to work with it, but after watching some videos online, got the hold of it
Thank you for the review. We would like to help you with any concerns. You can reach us at (510) 909-8182 to discuss these issues further.
David H.
Medical Practice,
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Ease of use and excellent support.
It is time-consuming to customize. Updates are unpredictable and may have glitches.
Thank you for the review. We would like to help you with any concerns. You can reach us at (510) 909-8182 to discuss these issues further.
Desiree D.
Medical Practice,
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It's very user friendly.
I don't have anything I like least about this product. Everything is very user friendly.
Thank you for the review. We would like to help you with any concerns. You can reach us at (510) 909-8182 to discuss these issues further.
Paras S.
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This is one of the best software I have ever seen. Functionality rich, easy to use, truly paperless, truly integrated, great live support and total ROI. Thanks SuiteMed.
No pros were added to this review
No cons were added to this review
Thank you for the review. We would like to help you with any concerns. You can reach us at (510) 909-8182 to discuss these issues further.
Verified reviewer
Pharmaceuticals,
Used monthly for 6-12 months
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The software is easy to navigate. Get all of my needs done in a short period of time. Would recommend to others.
Once in a while support is needed. The support line is often busy or very long waits. Otherwise I like it.
Thank you for your review. Your feedback is much appreciated!
Chamara E.
Medical Practice, self-employed
Used weekly for less than 6 months
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Overall it is a very good software for all healthcare workers
It offers excellent practical usability and functionality.It notifies both caregivers and physicians regarding the information on process and it's insufficies.
There are some defects of commands and data extraction.
Verified reviewer
Medical Practice, 1,001-5,000 employees
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Intelligent program that includes many details of multidisciplinary work.
The integration of many functions in the same promama. the diversity of services and details.
The unfriendliness of the program for the large amount of information that is handled in it. Many information cells that could be reduced a little.
Tiffany B.
Medical Practice,
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I like that this is easy to use and I would recommend this to any medical facilities to use.
I dont have anything that I dont like about this product/ vendor as of yet.
Thank you for the review. We would like to help you with any concerns. You can reach us at (510) 909-8182 to discuss these issues further.
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