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iSalus EMR Pricing
Pricing overview
Value for money rating
3.4
/5
36
Price starts from
149
Per month
Per Feature
Pricing details
Premium Package: $299/provider/per month
Platinum Package: Contact iSALUS for customized pricing
What users say
Laurie R.
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Reviewers who mentioned pricing said:
Jennifer H.
Financial Services, 1-10 employees
Used daily for 2+ years
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The Isalus system allows nothing to be hidden. As a billing company we have used it for 15 years and it is our chosen platform and very comparative in cost. Most software ran requires massive amounts of reports to find problems. However in Isalus everything you need will return on one screen. Submitting claims in Isalus is quick and easy. As a billing company we run 3 different billing software...
Screens and reports are small print. Collection letter is lacking functionality. Does not integrate with a merchant service for integrated credit card processing. However all in all those things are very unimportant in the scheme of review when comparing to the other two software we are forced to use due to a emr integration.
Lyndi F.
Mental Health Care, 1-10 employees
Used daily for less than 6 months
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We started using iSalus after trying two other online EMR and billing programs. We're were trying to go "cheap" and the first one we used was a total disaster (like, something from the early 80's), and the second one we tried was not bad, but we came up against barriers several times that they didn't think were very important (thus refused to fix), and their customer service was horrific. WELL, then...
Ease of use, professional/technologically up-to-date, GREAT customer service, fair price for what you get (It's really does way more than we imagined!), it is now Mac-friendly (!).
Really, I can't think of anything. Before they rolled out the Mac-friendly program it was difficult (I had to carry 2 computers) - but that changed this month.
Melanie W.
Medical Practice, 1-10 employees
Used daily for less than 6 months
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This software is advertised as being free. As expected, that claim is to good to be true. The program is free, however the training is not. They have created a bunch of training videos that will explain all the features of the software, however unless you are paying the fees you have no access to the videos. The software seems like it works well and has all the features that a clinician/clinic would need including easy scheduling and billing. I think the charting portion is more complicated and less intuitive than it should be. The customer service department is really nice and helpful, but it is not possible to make use of the free platform and becomes cost prohibitive for a small physical therapy practice.
Easy scheduling. Nice customer service.
The biggest drawback to to this software is that it will not work with Google Chrome. I think it is designed to work well with apple products, but not with a pc using Google Chrome. It does open with internet explorer, but it is really inconvenient to have to go back and forth between Chrome and Explorer. As I have already mentioned, this software is not actually free as advertised unless you never need to ask a question or have a problem with the program. It is cost prohibitive for a small PT practice.
Ritu B.
Medical Practice, self-employed
Used daily for less than 6 months
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I'm still in inital stages of setting it up for my practice. So far, I have had a very positive experience in terms of timeliness, organization and direction with the set up process. I am being trained to navigate and customize the software to my needs. I'm looking forward to completing this process and becoming alive soon.
Easy to navigate, training videos, customized taining videos are very helpful. This program is unique in the sense that it offers the flexibility to operate with solo provider at very affordable price to a multi provider of office type practice. Offers completly paperless options, ease of scheduling through phone or laptop from anywhere.
minor issues of customization of templates is unavoidable
Jennifer L.
Mental Health Care, self-employed
Used daily for less than 6 months
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The EHR software has a lot of great features and templates for ease of use. It does take a little getting used to, but there are multiple links to get refreshed if you forget the right path for completing a task. iSalus gives you the option of doing your own billing with several package price points, or taking care of your billing for you. They are not heavy in the sales side, but truly listen to your needs and guide you toward cost effective options.
Customer Service is great. You are assigned someone from both the EHR side and the billing side to assist you with onboarding and set up. They are very responsive to questions.
Takes a while to learn all the functionality of all the features, less intuitive than it seemed at first. But is does have lots of options for finding the information you need.
Jessica S.
Mental Health Care, self-employed
Used weekly for 1-2 years
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Price is minimal for electronic software (free) however if you choose to use the billing option you pay a fee.
The fee for electronic billing software should be kept minimal, better way of faxing or scanning in paper records.
April R.
Medical Practice, 11-50 employees
Used daily for less than 6 months
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Do yourself a favor and shop around. You will be kicking yourself for signing on to this system, just like I am now.
Pricing. The only part of this system that is good is that it is cheaper than all the others. You def get what you pay for here
Navigation, screen setup, support responses are canned and rarely helpful, unable to delete things that aren't correct
Laurie R.
Health, Wellness and Fitness, 1-10 employees
Used other for 6-12 months
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Needed EHR for private practice and something that was mobile for a small business.
It was a complete EHR and included a mobile app for use with limited function. Support was good as well from the team.
Pricing was too high for budget and a bit difficult to navigate between the various areas of the site.
Francisco C.
Mental Health Care,
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The pricing and amount of functionality of the software where it's selling points.
I found the software was not as robust as other offerings in the marketplace.
Jessica S.
Mental Health Care, self-employed
Used weekly for less than 6 months
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Free EHS documenting, billing program seems stream lined and convenient. Customer service is helpful and really enjoy having the option of using free EHR and then transitioning to convenient billing options if I need in the future.
Price
Jessica S.
Mental Health Care, self-employed
Used weekly for less than 6 months
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Great software and options for mental health clinicians, one of the best I have tried. Good customer service.
Easy to use, great screening options, forms.
Price of software for billing services
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