NephroChoice Pricing Plan & Cost Guide

NephroChoice

All-in-one EHR and medical practice management

3.54/5 (36 reviews)

NephroChoice Pricing

Starting from: $149.00/month

Pricing model: Subscription

Free Trial: Available

Standard Package: $149/provider/per month

Premium Package: $299/provider/per month

Platinum Package: Contact iSALUS for customized pricing

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Pricing model: Subscription

Kareo Billing

Starting from: 125.00/month
Pricing model: Open Source, Subscription

TheraNest

Starting from: 39.00/month
Pricing model: Free, Subscription
Free Trial: Available

TherapyNotes

Starting from: 25.00/month
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Valant EHR Suite

Pricing model: Subscription

NephroChoice Pricing Reviews

Pros

  • The automatic payment posting is nice. The ability to scan directly into a patient's record is nice.Brian H.Read the full review
  • We love the product...it is very comprehensive covers all of are needs. It is also perfect for a small office the initial investment and on going costs are something we could afford.Kim S.Read the full review
  • Conclusion - Great program, fair price (way less than one that I looked at that was comparable), wonderful customer service, and a company dedicated to being the best.Lyndi F.Read the full review

Cons

  • Also their RCM left us with loss of over 300k in AR do to lack of denial working and medical records requests.Aston G.Read the full review
  • Worse than that, when you are learning the system, they provide long boring video tutorials with way too much detail about what every single button does.Chris J.Read the full review
  • I had to discard hours of work and dollars spent to accept another template in their library. Customer service is absolutely horrible.Sheila H.Read the full review
67%
recommended this to a friend or a colleague

12 reviewers had the following to say about NephroChoice's pricing:

April R.

System is very difficult to navigate. Support staff offer little to no real world application guidance. They keep telling us that once we get the hang of it, we will like it. We've been actively using this system for 2 months now and it has gotten prog

Used daily for less than 6 months
Reviewed 2017-05-25
Review Source: Software Advice

Do yourself a favor and shop around. You will be kicking yourself for signing on to this system, just like I am now.

Pros
Pricing. The only part of this system that is good is that it is cheaper than all the others. You def get what you pay for here

Cons
Navigation, screen setup, support responses are canned and rarely helpful, unable to delete things that aren't correct

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Jessica S.

EHR

Used weekly for less than 6 months
Reviewed 2017-02-24
Review Source: Software Advice

Pros
Free EHS documenting, billing program seems stream lined and convenient. Customer service is helpful and really enjoy having the option of using free EHR and then transitioning to convenient billing options if I need in the future.

Cons
Price

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Jessica S.

Great software

Used weekly for less than 6 months
Reviewed 2017-04-13
Review Source: Software Advice

Great software and options for mental health clinicians, one of the best I have tried. Good customer service.

Pros
Easy to use, great screening options, forms.

Cons
Price of software for billing services

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Lyndi F.

iSalus for Private Practice Psychologist

Used daily for less than 6 months
Reviewed 2017-04-10
Review Source: Software Advice

We started using iSalus after trying two other online EMR and billing programs. We're were trying to go "cheap" and the first one we used was a total disaster (like, something from the early 80's), and the second one we tried was not bad, but we came up against barriers several times that they didn't think were very important (thus refused to fix), and their customer service was horrific. WELL, then we tried iSALUS - and WOW, WHAT AN IMPROVEMENT! The program is very professional (definitely "21st century/current technology" driven), way more than we expected. It is easy to use and easy to learn - so the transition was very smooth. I love the scheduler, and of course everything else interconnects, so my records, billing, history, etc. is right there at my fingertips. I personally don't deal much with the billing end, but the person that works for me has picked it up pretty quick. Our psychologist (who is definitely NOT tech savvy) has found doing his progress notes, treatment plans, etc. on iSalus's EMR a breeze! iSalus has set up the customer service in a unique way as well - so in the beginning, you have your own personal customer advocate to help you through the transition process, and a specific number of hours are dedicated to tailoring your iSalus experience specific to your practice needs. Awesome! Once the transition is complete, you move to a regular customer service department that seems to be very knowledgeable and very responsive. Now, the MOST EXCITING part (for me) is that I can now use the program on my Mac! Very important, as I don't like carrying around 2 computers when I work at home or on the road. Conclusion - Great program, fair price (way less than one that I looked at that was comparable), wonderful customer service, and a company dedicated to being the best. Love it!

Pros
Ease of use, professional/technologically up-to-date, GREAT customer service, fair price for what you get (It's really does way more than we imagined!), it is now Mac-friendly (!).

Cons
Really, I can't think of anything. Before they rolled out the Mac-friendly program it was difficult (I had to carry 2 computers) - but that changed this month.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ritu B.

Excellent option, great support, flexible packages

Used daily for less than 6 months
Reviewed 2016-10-27
Review Source: Software Advice

I'm still in inital stages of setting it up for my practice. So far, I have had a very positive experience in terms of timeliness, organization and direction with the set up process. I am being trained to navigate and customize the software to my needs. I'm looking forward to completing this process and becoming alive soon.

Pros
Easy to navigate, training videos, customized taining videos are very helpful. This program is unique in the sense that it offers the flexibility to operate with solo provider at very affordable price to a multi provider of office type practice. Offers completly paperless options, ease of scheduling through phone or laptop from anywhere.

Cons
minor issues of customization of templates is unavoidable

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Francisco C.

EHR review

Reviewed 2016-08-12
Review Source: Software Advice

Pros
The pricing and amount of functionality of the software where it's selling points.

Cons
I found the software was not as robust as other offerings in the marketplace.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 7/10

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Jessica S.

Great EHR software

Used weekly for 1-2 years
Reviewed 2017-11-07
Review Source: Software Advice

Pros
Price is minimal for electronic software (free) however if you choose to use the billing option you pay a fee.

Cons
The fee for electronic billing software should be kept minimal, better way of faxing or scanning in paper records.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Laurie R.

Good Options Included

Used occasionally for 6-12 months
Reviewed 2019-11-21
Review Source: Capterra

Needed EHR for private practice and something that was mobile for a small business.

Pros
It was a complete EHR and included a mobile app for use with limited function. Support was good as well from the team.

Cons
Pricing was too high for budget and a bit difficult to navigate between the various areas of the site.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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Jennifer L.

iSalus

Used daily for less than 6 months
Reviewed 2016-10-25
Review Source: Software Advice

The EHR software has a lot of great features and templates for ease of use. It does take a little getting used to, but there are multiple links to get refreshed if you forget the right path for completing a task. iSalus gives you the option of doing your own billing with several package price points, or taking care of your billing for you. They are not heavy in the sales side, but truly listen to your needs and guide you toward cost effective options.

Pros
Customer Service is great. You are assigned someone from both the EHR side and the billing side to assist you with onboarding and set up. They are very responsive to questions.

Cons
Takes a while to learn all the functionality of all the features, less intuitive than it seemed at first. But is does have lots of options for finding the information you need.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Kim S.

Exactly what we needed!!

Reviewed 2016-02-18
Review Source: Software Advice

Pros
It is comprehensive! We love the product...it is very comprehensive covers all of are needs. It is also perfect for a small office the initial investment and on going costs are something we could afford.

Cons
Launching the product was rough....the follow up the the person Shawn, could have been better, he was great when I called him, but since we did not know what we did not know..made it a little frustrating. Learned alot on our own. HOWEVER the billing person was AWESOME. He was available, even after our training. We did not realize how much WE had to do to get insurances set up. so it took a while.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Melanie W.

Review of Isalus EHR

Used daily for less than 6 months
Reviewed 2016-11-03
Review Source: Software Advice

This software is advertised as being free. As expected, that claim is to good to be true. The program is free, however the training is not. They have created a bunch of training videos that will explain all the features of the software, however unless you are paying the fees you have no access to the videos. The software seems like it works well and has all the features that a clinician/clinic would need including easy scheduling and billing. I think the charting portion is more complicated and less intuitive than it should be. The customer service department is really nice and helpful, but it is not possible to make use of the free platform and becomes cost prohibitive for a small physical therapy practice.

Pros
Easy scheduling. Nice customer service.

Cons
The biggest drawback to to this software is that it will not work with Google Chrome. I think it is designed to work well with apple products, but not with a pc using Google Chrome. It does open with internet explorer, but it is really inconvenient to have to go back and forth between Chrome and Explorer. As I have already mentioned, this software is not actually free as advertised unless you never need to ask a question or have a problem with the program. It is cost prohibitive for a small PT practice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Jennifer H.

Superior by far

Used daily for 2+ years
Reviewed 2017-11-09
Review Source: Software Advice

Pros
The Isalus system allows nothing to be hidden. As a billing company we have used it for 15 years and it is our chosen platform and very comparative in cost. Most software ran requires massive amounts of reports to find problems. However in Isalus everything you need will return on one screen. Submitting claims in Isalus is quick and easy. As a billing company we run 3 different billing software for multiple different clients of differing specializes . Isalus is our chosen because submitting claims and posting payments takes mere minutes versus hours on the other two platforms and less app crashes. Clearinghouse reports are integrated which is a hugh time saver and does not allow rejected claims to fall thru the cracks. This system does not allow for deletion which at times is bothersome for example in deposit posting, but in the big scheme of things is very minuet, and actual is a plus from a business owners prospective, as it does not allow for things to be covered up or hidden, remember we are taking about a potential legal record and or HIPAA documentation. - you can always document the error in writing via a note or pop up in the system if it is deposit related, or demographic related change the name on the account to not make it inactive. As far as charge entry deletion for correction are available we typical chose not to do that and back out the charge with an adjustment and re enter as a new corrected record to document the event and preserve integrity of the record.

Cons
Screens and reports are small print. Collection letter is lacking functionality. Does not integrate with a merchant service for integrated credit card processing. However all in all those things are very unimportant in the scheme of review when comparing to the other two software we are forced to use due to a emr integration.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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