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Jane vs Pomelo Health Comparison

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Overview

Category Leaders

Jane is a cloud-based practice management software designed to help health and wellness practitioners manage online booking,...

Category Leaders

Pomelo Health is a Patient Engagement Software Provider designed to improve the patient experience and streamline healthcare...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

74

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

150

20

1

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.3

5

4

3

2

1

16

17

6

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

CUSTOMER SERVICE is excellent: highly responsive, respectful and effective. Company is responsive to feedback and is continuously updating.

SY

Sandra Y.

From both a legal health care provider chart documentation standpoint, AND a business standpoint, Jane App Is SUPER user friendly and just over all awesome.

KN

Kayla N.

This has been such a positive experience with Jane App and the people who work for Jane. They are very smart and their only concern seems to be that the Customer has a great experience.

MB

Margaret B.

Pros

It have been a great partnership and the Pomelo team has been very supportive and responsive.

RR

Ruben R.

My experience has been good. My contact has been extremely helpful dealing with all my questions.

MS

Maryanne S.

This software integrates seamlessly into our EMR system and has great options for sending appointment reminders to our patients.

TG

Teena G.

Cons

I used to dread all of my time spent on the computer, but no longer. From charting to managing payments and scheduling, there's really no comparison to Jane.

RC

Roberto C.

Someone told me that Janeapp makes slots unavailable for 3 minutes after booking.) So I have to wait for a few minutes until the time slot shows up as available again. This is glitchy and confusing.

AS

Amanda S.

Some of the settings are confusing because there are multiple places to turn things on and off and a master on-off switch.

MM

Melanie M.

Cons

When someone cancels appointment, it deletes from EMR software. Would prefer it kept appt in my system but said cancelled; this way less change someone is lost to follow up.

DD

Dhiraj D.

Terrible support, they responded by deleting my account and data. I responded and they have not replied.

jg

john g.

Set up was confusing and not able to make changes based on what we require.

CR

Christine R.

  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features91
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Built-In Database
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Reminders
  • Campaign Management
  • Care Plan Management
  • Care Summaries
  • Charting
  • Chat/Messaging
  • Claims Management
  • Client Management
  • Client Portal
  • Communication Management
  • Configurable Alerts
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Profiling
  • Data Storage Management
  • Document Management
  • Document Storage
  • Document Templates
  • E-Prescribing
  • EHR-Agnostic
  • EMR/EHR
  • Electronic Payments
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Employee Management
  • Facility Scheduling
  • Faculty/Staff Management
  • File Sharing
  • For Chiropractors
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • For Physical Therapy
  • Forms Management
  • Gift Card Management
  • Group Messaging
  • Group Registration
  • Group Scheduling
  • HIPAA Compliant
  • Health Record Access
  • Healthcare Compliance
  • Initial Assessments
  • Insurance Management
  • Intake Management
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Lab Results
  • Live Chat
  • Mass Notifications
  • Medical Billing
  • Meeting Management
  • Message Personalization
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Online Registration
  • Online Scheduling
  • Patient Education
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Monitoring
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Physician Management
  • Physician Scheduling
  • Point of Sale (POS)
  • Practice Management
  • Prescription Renewal
  • Prioritization
  • Progress Notes
  • Project Templates
  • Queue Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Alerts
  • Real-time Updates
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Role-Based Permissions
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduled / Automated Reports
  • Scheduled Messaging
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Self Check-in/Check-out
  • Self Service Portal
  • Single Provider Practice
  • Status Tracking
  • Summary Reports
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Transaction History
  • Treatment Planning
  • Two-Way Audio & Video
  • User Profiles
  • Video Conferencing
  • Video Consultations
  • Video Management
  • Video Support
  • View-Download-Transmit
  • Virtual Waiting Room
  • Visitor Registration
  • Waiting Time Tracking
  • Waitlist Status Tracking
  • Website Integration
  • Workflow Management
  • Total features116
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Built-In Database
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Reminders
  • Campaign Management
  • Care Plan Management
  • Care Summaries
  • Charting
  • Chat/Messaging
  • Claims Management
  • Client Management
  • Client Portal
  • Communication Management
  • Configurable Alerts
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Profiling
  • Data Storage Management
  • Document Management
  • Document Storage
  • Document Templates
  • E-Prescribing
  • EHR-Agnostic
  • EMR/EHR
  • Electronic Payments
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Employee Management
  • Facility Scheduling
  • Faculty/Staff Management
  • File Sharing
  • For Chiropractors
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • For Physical Therapy
  • Forms Management
  • Gift Card Management
  • Group Messaging
  • Group Registration
  • Group Scheduling
  • HIPAA Compliant
  • Health Record Access
  • Healthcare Compliance
  • Initial Assessments
  • Insurance Management
  • Intake Management
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Lab Results
  • Live Chat
  • Mass Notifications
  • Medical Billing
  • Meeting Management
  • Message Personalization
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Online Registration
  • Online Scheduling
  • Patient Education
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Monitoring
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Physician Management
  • Physician Scheduling
  • Point of Sale (POS)
  • Practice Management
  • Prescription Renewal
  • Prioritization
  • Progress Notes
  • Project Templates
  • Queue Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Alerts
  • Real-time Updates
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Role-Based Permissions
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduled / Automated Reports
  • Scheduled Messaging
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Self Check-in/Check-out
  • Self Service Portal
  • Single Provider Practice
  • Status Tracking
  • Summary Reports
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Transaction History
  • Treatment Planning
  • Two-Way Audio & Video
  • User Profiles
  • Video Conferencing
  • Video Consultations
  • Video Management
  • Video Support
  • View-Download-Transmit
  • Virtual Waiting Room
  • Visitor Registration
  • Waiting Time Tracking
  • Waitlist Status Tracking
  • Website Integration
  • Workflow Management

Integrations

  • Total integrations5
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne
  • Total integrationsN/A
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne