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KaleidaCare Solutions Pricing, Features, Reviews and Alternatives

KaleidaCare Solutions product overview

Price starts from

No info

What is KaleidaCare Solutions?

KaleidaCare, based in Austin, TX, is a comprehensive, secure, online, electronic health record system built specifically for the social and human service organizations. Serving over 25 years and more than 250 different social service agencies throughout the United States, Canada, Kenya, Mexico and Guam, KaleidaCare’s social service management software and reporting solution offers agencies the very latest in applied processes, best practices and outcome tracking techniques collaboratively developed and tested by leading care providers. KaleidaCare’s software is easy-to-use and easy-to-implement while offering agencies an array of functionalities to assist in managing client data more accurately. With focus on customer support and teamwork, KaleidaCare continues to operate ahead of the curve.

Key benefits of using KaleidaCare Solutions

- Highly rated support staff & organization
- Enter & track referrals, placements and discharged
- Document administration of medications
- Monitor staff productivity, generate reports & outcomes
- Bill from a documented note, electronic signatures & approvals

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat

Training options

Webinars
Live Online
Videos
Documentation
In Person

KaleidaCare Solutions pricing information

Value for money

4.2

/5

43

Price starts from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

KaleidaCare Solutions features

Functionality

4.0

/5

43
Total Features66 4 categories

Most valued features by users

HIPAA Compliant
Billing & Invoicing
Appointment Management
Reporting & Statistics
Activity Dashboard
Appointment Scheduling
Claims Management
Alerts/Notifications

Functionality contenders

SimplePractice
Functionality
#1
CounSol.com
Functionality
#2
TherapyNotes
Functionality
#3
KaleidaCare Solutions
Functionality
#4

KaleidaCare Solutions users reviews

Overall rating

4.4

/5

43

Positive reviews

88%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.42/10
Rating distribution

5

4

3

2

1

20

18

5

0

0

Pros
Their customer service is excellent!!! They offer lots of resources and extra training when needed. The staff are easily accessible and pleasant to work with.

LC

LAUREE C.

Its layout is user-friendly and clean, data input is easy and customizable, and customer service is amazing.

KV

Kaylee V.

System support is always responsive and helpful. I really enjoy using this product.

JW

Jessica W.

Cons
I think my only complaint about Kaleidacare is it is sometimes difficult to extract data.

KV

Kaylee V.

I can't say there's anything I actually dislike, though.

Milo W.

This software is not very user friendly and it seems to be very confusing at times to use. A lot of us at our facility have a hard time using it and trying to figure out how to use it.

SP

Sophia P.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Advanced and expansive care management tool

Reviewed 3 years ago

Our non-profit agency has benefitted greatly since becoming a Kaleidacare customer. Kaleidacare allows us to have a central database to track all of our clients and facilities, as well as staff and their notes and documentation. With Kaleidacare, we've become much more "Paper-lite". This software has truly transformed the way our social workers do their work, and how we access information for the better. Moreover, the Kaleidacare staff is phenomenal. All interactions with the staff has been positive and even exceeded expectations. Your agency's happiness is very important to them and they will go out of their way to ensure you are utilizing the system with maximum efficiency.

Pros

We love the software's robust reporting capabilities as well as the tracking tools, custom form builder, and the vast amount of data you are able to track in Kaleidacare.

Cons

Kaleidcare offers regular live webinar trainings and has a pretty extensive FAQ section, but I would love to see more video tutorials, perhaps even courses in the future! I can't say there's anything I actually dislike, though.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Kaleidacare Simplicity

Reviewed 2 years ago
Pros

Most features are used the same way making it easy for new user setup. The ability to customize forms makes the software easily expandable.

Cons

Want more customization options with building custom forms and lack of a comprehensive security auditing tool.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Data collection and records management

Reviewed 2 years ago

Overall positive

Pros

The data collection function is very useful, as well as document management to maintain records compliance.

Cons

This software could definitely use some improvements with customization. This is not a one-size fits all program, and it would be very nice to be able to have a little more power over data fields in the Standard Forms. In addition, a due date feature (with reminders) should be added to document management so that we can easily see when certain documents need to be updated.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Billing and Documents in one program

Reviewed 2 years ago

It is too expensive to get things changed that are simple. Mandatory birthday- $3000.00

Pros

I was not here for implementation but no balances were carried forward and it was a mess for the first year. [SENSITIVE CONTENT HIDDEN] takes the time to understand our issue and figure out a solution that will work for our needs. I like that the billing and the documents are housed in the same place.

Cons

Birthdate not mandatory, Minimum Service Minutes, Reports not paginated, No back button, Save Criteria not available on Custom Forms, Billable forms central where all billable forms billed, block inactive clients, Division does not show up on reports, cant tell who changed what and when, authorization warning information can not be pulled to different report

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

KaleidaCare Solutions7 - A True Blessing

Reviewed 5 years ago

We are proud to recognize KaleidaCare's generous support of the Mogra Children's Rescue Centre in Nairobi Kenya. My whole experience with Kaleidacare has been a very positive and exciting one. Back in the spring of 2016, one of the Customer support representative worked for a long time with me in identifying the fit of Kaleidacare with the needs of the orphanage. It was truly a pleasure to work...

Pros

Flexibility and somewhat customizable, consistency of menus and screens, easy access to reports. Ease of information dates.

Cons

This pilot project was implemented in Africa, so some of the fields were not customizable - ie phone number format. Wouldn't be a problem if the agency is in North America.

KaleidaCare Solutions FAQs and common questions

KaleidaCare Solutions has the following pricing plans:
Pricing model: Subscription


KaleidaCare Solutions has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


KaleidaCare Solutions supports the following languages:
English


No, KaleidaCare Solutions does not have an API available.


KaleidaCare Solutions integrates with the following applications:
AppointmentPlus, Google Calendar


KaleidaCare Solutions offers the following support options:
Phone Support, Email/Help Desk, Chat

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