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KaleidaCare vs AWARDS Comparison

Overview

KaleidaCare is a foster care management software to help social service agencies manage billing, cases, and clients. The...

Electronic documentation software for I/DD and behavioral health service providers. We offer case management, client tracking,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$2000.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

(43)

5

4

3

2

1

20

18

5

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.5

(32)

5

4

3

2

1

17

13

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

System support is always responsive and helpful. I really enjoy using this product.
Whether on the sales team or the troubleshooting team, all the individuals I've worked with at Kaleidacare I have known on a first-name basis and have been kind, helpful, and professional.
Pros: Customization, Quick Quality Support, Very Cost Effective, Consistent Improvements. Ease of use for staff with limited computer experience.

Pros

I have had the pleasure of working with AWARDS since 2009 and any time an agency had to undergo the process of selection of an EHR, AWARDS was what was selected. It's the best bang for your buck.
Everything we need to provide services is easily in one place. We have successfully used Awards in various applications and it has been successful with each.
There are customizations that you can create for your own purposes. The team is easy to speak with and I appreciate that they really have a focus on quality.

Cons

And when I get stuck, I can always search for a video or tutorial on how to do whatever it is I need.
There is delay and spinning when trying to complete documentation.
This software is not very user friendly and it seems to be very confusing at times to use. A lot of us at our facility have a hard time using it and trying to figure out how to use it.

Cons

The inability to have interoperability with the NJ Depart of Human Services Department of Developmental Disabilities, and more specifically with the iRecord system.
All items related, no need to enter the same information twice for a client. Billing integration saves you time and money while reducing errors and increasing revenue.
Having to constantly use backdating is a bit annoying but that may be part of our individual account, I'm not sure as I'm not an administrator for it.
  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features43
  • API
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Appointment Management
  • Assessment Management
  • Automated Scheduling
  • Automatic Notifications
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync with Google
  • Case Management
  • Claims Management
  • Client Management
  • Clock In / Out
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Contact Management
  • Custom Forms
  • Customizable Reporting
  • Dashboard Creation
  • Desktop Notifications
  • Document Management
  • Email Alerts
  • Employee Database
  • Employee Management
  • Employee Time Tracking
  • Event Logs
  • Event Scheduling
  • Financial Analysis
  • Financial Management
  • Forms Management
  • Goal Setting / Tracking
  • Human Resource Integration
  • Incident Management
  • Invoice Management
  • Invoice Processing
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Order Processing
  • Password Management
  • Payroll Management
  • Pro Forma Invoices
  • Production Tracking
  • Productivity Reporting
  • Progress Reports
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Salary History
  • Scheduled Reporting
  • Scheduling
  • Search Functionality
  • Self Service Portal
  • Task Management
  • Task Scheduling
  • Third Party Integration
  • Time Off Requests
  • Training Management
  • Training Record Management
  • Workflow Management
  • Total features40
  • API
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Appointment Management
  • Assessment Management
  • Automated Scheduling
  • Automatic Notifications
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync with Google
  • Case Management
  • Claims Management
  • Client Management
  • Clock In / Out
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Contact Management
  • Custom Forms
  • Customizable Reporting
  • Dashboard Creation
  • Desktop Notifications
  • Document Management
  • Email Alerts
  • Employee Database
  • Employee Management
  • Employee Time Tracking
  • Event Logs
  • Event Scheduling
  • Financial Analysis
  • Financial Management
  • Forms Management
  • Goal Setting / Tracking
  • Human Resource Integration
  • Incident Management
  • Invoice Management
  • Invoice Processing
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Order Processing
  • Password Management
  • Payroll Management
  • Pro Forma Invoices
  • Production Tracking
  • Productivity Reporting
  • Progress Reports
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Salary History
  • Scheduled Reporting
  • Scheduling
  • Search Functionality
  • Self Service Portal
  • Task Management
  • Task Scheduling
  • Third Party Integration
  • Time Off Requests
  • Training Management
  • Training Record Management
  • Workflow Management

Integrations

  • Total integrations2
  • AdvancedMD for Mental Health
  • Avalon Laboratory System
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Iguana
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • ProviderSuite
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne
  • Total integrationsN/A
  • AdvancedMD for Mental Health
  • Avalon Laboratory System
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Iguana
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • ProviderSuite
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

KaleidaCare vs. AWARDS

See how KaleidaCare and AWARDS stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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