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KaleidaCare Solutions vs Casebook Comparison

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Overview

KaleidaCare is a foster care management software to help social service agencies manage billing, cases, and clients. The...

Web-based solutions for human & social services providing case management, intake & referrals and reporting. Started by the...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

29

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

5

4

3

2

1

20

18

5

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.6

5

4

3

2

1

7

5

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Their customer service is excellent!!! They offer lots of resources and extra training when needed. The staff are easily accessible and pleasant to work with.

LC

LAUREE C.

Its layout is user-friendly and clean, data input is easy and customizable, and customer service is amazing.

KV

Kaylee V.

System support is always responsive and helpful. I really enjoy using this product.

JW

Jessica W.

Pros

We have had a wonderful experience from our first interaction with the team at Casebook. We highly recommend this platform for anyone that wants ease of use and superb customer service and support.

RR

Rebecca R.

Casebook staff have been great. They respond promptly to my many questions as well as welcome feedback to improve the product.

SB

Shelby B.

The team assembled has been very supportive throughout the process. I appreciate their willingness to listen to our needs and work to meet those needs.

AD

Annette D.

Cons

I think my only complaint about Kaleidacare is it is sometimes difficult to extract data.

KV

Kaylee V.

I can't say there's anything I actually dislike, though.

Milo W.

This software is not very user friendly and it seems to be very confusing at times to use. A lot of us at our facility have a hard time using it and trying to figure out how to use it.

SP

Sophia P.

Cons

We would rather have to work around this lack of flexibility than have the product devolve into something over-complicated.

JR

Justin R.

Having to store custom data in Form.io forms, which are rigid to work with and difficult to report on, is by far our biggest limitation right now.

JR

Justin R.

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features50
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Assessment Notes
  • Authorization Tracking
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Case Management
  • Case Notes
  • Certification & Licensing
  • Child Welfare Management
  • Claims Management
  • Client Management
  • Client Portal
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Dashboard Creation
  • Data Import/Export
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • EMR/EHR
  • Electronic Signature
  • Email Alerts
  • Employee Management
  • For Nonprofits
  • Forms Management
  • Goal Setting / Tracking
  • Group Notes
  • HIPAA Compliant
  • Initial Assessments
  • Inpatient/Residential
  • Interaction Tracking
  • Invoice Management
  • Medical Billing
  • Mobile Access
  • Multi-Location
  • Multi-Provider Practice
  • Program Management
  • Progress Reports
  • Progress Tracking
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Referral Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Self Service Portal
  • Single Provider Practice
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Team Notes
  • Third Party Integrations
  • Time Tracking
  • Training Management
  • Treatment Planning
  • Volunteer Management
  • Website Integration
  • Workflow Management
  • Total features64
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Assessment Notes
  • Authorization Tracking
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Case Management
  • Case Notes
  • Certification & Licensing
  • Child Welfare Management
  • Claims Management
  • Client Management
  • Client Portal
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Dashboard Creation
  • Data Import/Export
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • EMR/EHR
  • Electronic Signature
  • Email Alerts
  • Employee Management
  • For Nonprofits
  • Forms Management
  • Goal Setting / Tracking
  • Group Notes
  • HIPAA Compliant
  • Initial Assessments
  • Inpatient/Residential
  • Interaction Tracking
  • Invoice Management
  • Medical Billing
  • Mobile Access
  • Multi-Location
  • Multi-Provider Practice
  • Program Management
  • Progress Reports
  • Progress Tracking
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Referral Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Self Service Portal
  • Single Provider Practice
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Team Notes
  • Third Party Integrations
  • Time Tracking
  • Training Management
  • Treatment Planning
  • Volunteer Management
  • Website Integration
  • Workflow Management

Integrations

  • Total integrations3
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne
  • Total integrations5
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne