KaleidaCare Solutions Features

KaleidaCare Solutions

Foster care management software for social service agencies

4.35/5 (43 reviews)

Competitor Feature Comparison

API
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Appointment Management
Appointment Scheduling
Assessment Management
Assessment Notes
Authorization Tracking
Billing & Invoicing
Calendar Management
Case Management
Case Notes
Certification & Licensing
Child Welfare Management
Claims Management
Client Management
Compliance Tracking
Confirmation/Reminders
Contact Database
Contact Management
Customizable Fields
Customizable Forms
Customizable Reports
Dashboard Creation
Data Import/Export
Document Management
EMR/EHR
Electronic Signature
Email Alerts
Employee Management
Forms Management
Goal Setting / Tracking
Group Notes
HIPAA Compliant
Initial Assessments
Inpatient/Residential
Invoice Management
Medical Billing
Multi-Location
Multi-Provider Practice
Program Management
Progress Reports
Progress Tracking
Real Time Reporting
Records Management
Referral Management
Referral Tracking
Reminders
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
Scheduling
Self Service Portal
Single Provider Practice
Task Management
Task Scheduling
Team Notes
Third Party Integrations
Time Tracking
Training Management
Treatment Planning
Workflow Management
Learn moreCompare App
API
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Appointment Management
Appointment Scheduling
Assessment Management
Assessment Notes
Authorization Tracking
Billing & Invoicing
Calendar Management
Case Management
Case Notes
Certification & Licensing
Child Welfare Management
Claims Management
Client Management
Compliance Tracking
Confirmation/Reminders
Contact Database
Contact Management
Customizable Fields
Customizable Forms
Customizable Reports
Dashboard Creation
Data Import/Export
Document Management
EMR/EHR
Electronic Signature
Email Alerts
Employee Management
Forms Management
Goal Setting / Tracking
Group Notes
HIPAA Compliant
Initial Assessments
Inpatient/Residential
Invoice Management
Medical Billing
Multi-Location
Multi-Provider Practice
Program Management
Progress Reports
Progress Tracking
Real Time Reporting
Records Management
Referral Management
Referral Tracking
Reminders
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
Scheduling
Self Service Portal
Single Provider Practice
Task Management
Task Scheduling
Team Notes
Third Party Integrations
Time Tracking
Training Management
Treatment Planning
Workflow Management
Visit WebsiteCompare App
API
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Appointment Management
Appointment Scheduling
Assessment Management
Assessment Notes
Authorization Tracking
Billing & Invoicing
Calendar Management
Case Management
Case Notes
Certification & Licensing
Child Welfare Management
Claims Management
Client Management
Compliance Tracking
Confirmation/Reminders
Contact Database
Contact Management
Customizable Fields
Customizable Forms
Customizable Reports
Dashboard Creation
Data Import/Export
Document Management
EMR/EHR
Electronic Signature
Email Alerts
Employee Management
Forms Management
Goal Setting / Tracking
Group Notes
HIPAA Compliant
Initial Assessments
Inpatient/Residential
Invoice Management
Medical Billing
Multi-Location
Multi-Provider Practice
Program Management
Progress Reports
Progress Tracking
Real Time Reporting
Records Management
Referral Management
Referral Tracking
Reminders
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
Scheduling
Self Service Portal
Single Provider Practice
Task Management
Task Scheduling
Team Notes
Third Party Integrations
Time Tracking
Training Management
Treatment Planning
Workflow Management
Visit WebsiteCompare App

KaleidaCare Solutions Feature Reviews

25 reviewers had the following to say about KaleidaCare Solutions's features:

DeAnne G.

Data collection and records management

2020-03-06

Overall positive

Pros

The data collection function is very useful, as well as document management to maintain records compliance.

Cons

In addition, a due date feature (with reminders) should be added to document management so that we can easily see when certain documents need to be updated.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Vicki A.

KaleidaCare Solutions7 - A True Blessing

2017-02-25

It was truly a pleasure to work with her, she was patient, eager to share her knowledge and very supportive in my learning the system.

Pros

Flexibility and somewhat customizable, consistency of menus and screens, easy access to reports.

Cons

This pilot project was implemented in Africa, so some of the fields were not customizable - ie phone number format.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Patricia S.

Billing and Documents in one program

2020-03-06

It is too expensive to get things changed that are simple. Mandatory birthday- $3000.00

Pros

I like that the billing and the documents are housed in the same place.

Cons

Birthdate not mandatory, Minimum Service Minutes, Reports not paginated, No back button, Save Criteria not available on Custom Forms, Billable forms central where all billable forms billed, block inactive clients, Division does not show up on reports, cant tell who changed what and when, authorization warning information can not be pulled to different report

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kari s.

review of K-Care

2020-03-06

it is our main data collection system for a collaborative team providing multiple interventions for children in residential care

Pros

Multiple users providing data for a multi-faceted team in social service

Cons

I dont know how to create my own queries/reports

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Susan Z.

I was very reluctant to change to Electronic Records. The initial training helped me overcome this!

2018-02-23

The software allows me to better monitor client's Clinical Progress as well as monitor the Therapist's reports, thus cutting down on the amount of time spent in meetings.

Pros

It is easy to access, we have support when we need it, the initial training helped me overcome my resistance to changing to Electronic Records.

Cons

There are many capabilities of this program which would be useful. However, I feel that advanced training via KaleiCare might be helpful. (I will check with one of our Administrators to see if this is possible.)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Lynne C.

Perfect software for foster care programs!

2020-03-06

Since purchasing solutions 7, it has become so much easier to locate documents quickly and to customize forms we need specifically for our program.

Pros

Kaleidacare is easy to set up and use.

Cons

I would love to make reports for custom forms look a little better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tim H.

Kaleidacare use with Child Placing Agency and Residential Treatment programs combined.

2016-04-01

.), Fast Access Depending on ISP, Billing Integration Ability, Multi Browser Access with no software to download, Growth of Additional Modules Yearly, Special Development of Modules per Request, Training on New or Specific Additions, Consistent On-line Training for Free, and Secure off site cloud back up of data.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
LAUREE C.

Even us old-folks can use it successfully

2020-03-06

Being able to transition from paper files to electronic health records has been a HUGE benefit to our company, especially when it comes to auditing.

Pros

KaleidaCare offers a comprehensive program to store files, manage reports and analyze data so that I can focus on the people part of our business.

Cons

The incompatibility between custom and standard forms related to reports and data accessibility.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Arianne R.

Kaleidcare feedback

2020-03-06

We have had a rough couple of years with issues, but I am hoping we are on the upswing now.

Pros

I appreciate being able to build my own forms.

Cons

I would like to create my own reports that can include items from different reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Elizabeth M.

Great Services

2020-03-14

Pros

Reporting is super helpful and I would like to learn more about reporting.

Cons

Some functions don't talk to each other.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jessica W.

Easy to use

2020-03-06

It has made my job 10x easier. System support is always responsive and helpful.

Pros

Ease of use, ability to customize, ability to access on multiple devices, ability to access client information without having to access the file storage room, ability to write group notes, ability to print and download easily

Cons

For instance, I would like to be able to give my Program Director access to all direct care staff hired and have it happen automatically instead of direct 1-1 assignment. Dashboard should be easier to access than it is.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Loni M.

Verified Reviewer

Documentation for clients

2020-07-21

Overall I have had a good experience with KaleidaCare Solutions.

Pros

I hate doing notes and keeping electronic records of clients, but I know that it has to be done.

Cons

I feel as though there is additional information spots that are unnecessary, but that could be my administrators set up.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Charmian H.

Worth the expense

2020-03-06

The team is always willing to help and checks in frequently.

Pros

Not only can I pull real-time data, but I can also see productivity reports for each employee.

Cons

It is expensive and takes a lot of training. But once you get the hang of it, it's very beneficial.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer M.

Foster Care User

2020-03-06

Being able to send direct reminders to foster parents is time efficient.

Pros

Being able to generate a list for foster parent payments save an enormous amount of time.

Cons

Customization could be more intuitive and easier to use.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Larry L.

solid software with good features

2020-03-06

Pros

I like that the product is easy to use and customizable in many ways.

Cons

The most difficult part is getting used to the way the software is designed so that adjust your processes appropriately.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Milo W.

Verified Reviewer

Advanced and expansive care management tool

2019-01-15

Our non-profit agency has benefitted greatly since becoming a Kaleidacare customer. Kaleidacare allows us to have a central database to track all of our clients and facilities, as well as staff and their notes and documentation. With Kaleidacare, we've become much more "Paper-lite". This software has truly transformed the way our social workers do their work, and how we access information for the better. Moreover, the Kaleidacare staff is phenomenal. All interactions with the staff has been positive and even exceeded expectations. Your agency's happiness is very important to them and they will go out of their way to ensure you are utilizing the system with maximum efficiency.

Pros

We love the software's robust reporting capabilities as well as the tracking tools, custom form builder, and the vast amount of data you are able to track in Kaleidacare.

Cons

Kaleidcare offers regular live webinar trainings and has a pretty extensive FAQ section, but I would love to see more video tutorials, perhaps even courses in the future! I can't say there's anything I actually dislike, though.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Will J.

User friends - great for billing. Would like to see more BI capabilities.

2018-02-28

Pros

user friendly, improves billing capabilities.

Cons

Limited business intelligence capabilities - hoping newer versions will include more BI/Analytics. Overall, we are happy with the software and the support we get from our rep and from KCare leadership

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Katrina M.

I have always had a great experience using the software and working with their staff.

2018-02-23

Pros

We just recently purchased the billing module and our accounting staff are loving it.

Cons

I guess if I had to think of something all I could come up with would be having more configureable fields.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
John S.

Kaleidacare has improved our case management services to our clients.

2018-02-22

Time saving for my case managers. Ability to work from anywhere. Greater work flexibility for everyone that uses the software.

Pros

In addition, I have the ability to log on at any time to review service plans, therapy notes, and review and sign documents the require my attention.

Cons

In addition, forms are not as easy to develop as I would like.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Denise P.

Easy to Use and Best Customer Service

2016-04-01

The reporting capabilities are also flexible and customizable so that we can easily track client outcomes and program performance.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Auranuth P.

Great product

2019-05-31

Great customer service! Easy to navigate the system.

Pros

Information was easy to obtain and utilize.

Cons

Not a con, software able to meet needs of diverse population of service providers.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Patricia D.

Review of Solution 7 software system

2018-12-19

There are so many new releases ( at least once if not twice a month) and it is hard to keep up with all the changes and implement them with our staff, we have been with KC for many years and it feels like we are not using the system to its full potential because of this.

Pros

Our agency uses the billing module and has appreciated the quick response when issues arise from support.

Cons

Building custom forms is very cumbersome and time consuming. Sometime when contacting customer support it is hard to describe issues I am experiencing to get results.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jessica K.

Excellent product

2020-03-06

Pros

Kaleidacare is very easy to use and customer service responds quickly

Cons

Not everything allows for the system administrator to customize it, making it more time consuming to build your own forms than use the standard forms.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Akia L.

Seems hard to navigate

2020-06-15

The overall experience is okay. I would recommend that the filter for inputting notes or extracting notes be streamlined a bit so that it does not take so many steps for the same outcome.

Pros

I like that you can export the notes to a Word document of a pdf which makes it easy to share clinical notes.

Cons

I feel like it is not easily navigated and there are many steps to the same outcome that could be streamlined a little more.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Kaylee V.

Great software!

2020-03-09

Overall, my experience with KaleidaCare Solutions7 has been GREAT!

Pros

Its layout is user-friendly and clean, data input is easy and customizable, and customer service is amazing.

Cons

I think my only complaint about Kaleidacare is it is sometimes difficult to extract data.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more