KaleidaCare Solutions Pricing Plan & Cost Guide

KaleidaCare Solutions

Foster care management software for social service agencies

4.35/5 (43 reviews)

KaleidaCare Solutions Pricing

Pricing model: Subscription

Contact KaleidCare for pricing details

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KaleidaCare Solutions Pricing Reviews

Pros

  • Their customer service is excellent!!! They offer lots of resources and extra training when needed. The staff are easily accessible and pleasant to work with.LAUREE C.Read the full review
  • Its layout is user-friendly and clean, data input is easy and customizable, and customer service is amazing.Kaylee V.Read the full review
  • System support is always responsive and helpful. I really enjoy using this product.Jessica W.Read the full review

Cons

  • I think my only complaint about Kaleidacare is it is sometimes difficult to extract data.Kaylee V.Read the full review
  • I can't say there's anything I actually dislike, though.Milo W.Read the full review
  • This software is not very user friendly and it seems to be very confusing at times to use. A lot of us at our facility have a hard time using it and trying to figure out how to use it.Sophia P.Read the full review
97%
recommended this to a friend or a colleague

5 reviewers had the following to say about KaleidaCare Solutions's pricing:

Patricia S.

Billing and Documents in one program

Used daily for 2+ years
Reviewed 2020-03-06
Review Source: Capterra

It is too expensive to get things changed that are simple. Mandatory birthday- $3000.00

Pros
I was not here for implementation but no balances were carried forward and it was a mess for the first year. [SENSITIVE CONTENT HIDDEN] takes the time to understand our issue and figure out a solution that will work for our needs. I like that the billing and the documents are housed in the same place.

Cons
Birthdate not mandatory, Minimum Service Minutes, Reports not paginated, No back button, Save Criteria not available on Custom Forms, Billable forms central where all billable forms billed, block inactive clients, Division does not show up on reports, cant tell who changed what and when, authorization warning information can not be pulled to different report

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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David P.

Updates

Used monthly for 2+ years
Reviewed 2018-12-27
Review Source: Capterra

It has taken us a long time to use more of the system.

Pros
Holds a lot of data Were using more of the system now

Cons
Cost overall Sometimes when we seek past data it is incorrect?

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Charmian H.

Worth the expense

Used daily for 2+ years
Reviewed 2020-03-06
Review Source: Capterra

The team is always willing to help and checks in frequently.

Pros
Not only can I pull real-time data, but I can also see productivity reports for each employee.

Cons
It is expensive and takes a lot of training. But once you get the hang of it, it's very beneficial.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Denise P.

Easy to Use and Best Customer Service

Reviewed 2016-04-01
Review Source: Capterra

Our agency has been using Kaleidacare for over four years now and the software and staff have lived up to their reputation. The software is easy to use, efficient, intuitive and very flexible when we need to change practice and documentation requirements. The reporting capabilities are also flexible and customizable so that we can easily track client outcomes and program performance. The staff have alway been very responsive, knowledgeable and willing to assist us whenever needed. There is almost no wait time for a response when support questions are submitted and any identified "bugs" are resolved very quickly. We feel like we get personalized support and attention whenever we have questions or problems to solve. We started using Kaleidacare for a handful of our programs and have recently decided to implement the use of the software across all our program areas. Compared to other software, Kaleidacare is the most flexible, responsive and cost-effective solution out there. There is not one software solution that will meet 100% of the needs of any organization but Kaleidacare comes close.

Rating breakdown

Ease of use
Customer support

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Tim H.

Kaleidacare use with Child Placing Agency and Residential Treatment programs combined.

Reviewed 2016-04-01
Review Source: Capterra

We have been a long term user with Kaleidacare and use the software with our Child Placing Agency and two Residential Treatment centers in Texas. This on line .net system is clean and familiar looking to other software currently in use over the web. We access this system in some rural locations with limited bandwidth and experience good data processing. Pros: Customization, Quick Quality Support, Very Cost Effective, Consistent Improvements. Ease of use for staff with limited computer experience. On Line Ease of Access from all locations, Little to No Outages or Down Time, System Self Managed Security (No need to worry about in house security settings.), Fast Access Depending on ISP, Billing Integration Ability, Multi Browser Access with no software to download, Growth of Additional Modules Yearly, Special Development of Modules per Request, Training on New or Specific Additions, Consistent On-line Training for Free, and Secure off site cloud back up of data. Cons: The only reason I would give less than 5 stars overall. The reporting data and reports need a more robust process and abilities and needs improvement to print without a downloading of report from Chrome or other browsers other than I.E.

Rating breakdown

Ease of use
Customer support

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