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Kareo Clinical Pricing, Features, Reviews and Alternatives

Kareo Clinical product overview

Price starts from

125

Per Feature

What is Kareo Clinical?

Kareo a Tebra Company offers a cloud-based electronic health record (EHR) solution designed to help businesses in the healthcare industry. The software allows medical professionals to take notes, write prescriptions, view health records, and manage patient interactions.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Phone Support

Training options

Live Online
In Person
Documentation
Webinars

Kareo Clinical pricing information

Value for money

3.7

/5

363

Starting from

125

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Kareo Clinical features

Functionality

3.7

/5

363

Total features

40

7 categories

Most valued features by users

HIPAA Compliant
Reporting & Statistics
Activity Dashboard
Billing & Invoicing
Patient Records Management
Appointment Scheduling
Document Management
Self Service Portal

Functionality contenders

Kareo Clinical users reviews

Overall Rating

4.0

/5

363

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.89/10
Rating distribution

5

4

3

2

1

178

88

42

21

34

Pros
The overall experience has been wonderful and I am grateful we made the switch. Wish we would have done it sooner.
Like I said prior, the program is easy to navigate, input, and search for information. Overall, this is a great program to use I would recommend this program to another facility.
Very easy and intuitive, nice flow. You don't need your own server, as you use the internet for connectivity, and I find the speed to be quite good.
Cons
You are putting your business at severe risk of bankruptcy. Absolutely do not let KAREO do your credentialing.
I usually am not that pained by a Software enough to go and write reviews but I would definitely Suggest everybody keep away from this product. Their service is the worst ever.
Templates are difficult to create and difficult to edit. Customer support is terrible.

Overall rating contenders

Overall Rating

Not the Best for a Small Clinic

Reviewed a year ago

Transcript

Laurie R.: Hi, I'm Laurie, a nurse practitioner. I would like to give Kareo a rating of four. If you'd...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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#1 User-Friendly EHR Ever Used!

Reviewed 3 years ago

In my experience of over twenty years using various EHR software platforms, I and can honestly attest that Kareo is by far the most user friendly and comprehensive EHR I have encountered in my professional career. I plan to be a loyal customer for life, thank you, Kareo!

Pros

Kareo is; user-friendly for people with little software experience, ready to go with little training, excellent implementation support, good customer service, amazing templates, forms and SALT Feature that cuts time & makes documentation a snap. The formatting/presentation of EHR notes is organized & professional. I love how I can select what information to share and can easily do so through the...

Cons

I would like to be able to attach documents to the internal email system when communicating with patients.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Kareo Clinical

Reviewed a year ago

Overall, our practice has had a pleasant experience. Other than some minor things that could use improvements we are satisfied. We can see that Kareo is working on improvements as they update us monthly.

Pros

The software is user friendly. It has been easy for new hires to pick up and all staff in our facility including providers feel it is easy to use. They have made many daily features easily accessible such as ordering labs, sending referrals, sending msgs to patients, and scheduling. They give you updates on any new features added including links to videos on how to use new features. Issues have been minimal but when I do have issues customer support is always more than helpful, and the wait time to talk to a human on the phone is never that long. Overall best software I have had the opportunity to use in my career.

Cons

The referral loop system could use some upgrading in my opinion. Erx requests section has become a chore. For example, one patient will have 6 medications, and I have to click on each one and deny/approve each one individually, I would like to have the option to select multiple medications for one patient and select the response and submit. Especially when denying the medications, if I am denying one...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Easy to use

Reviewed 2 months ago
Pros

scheduling appointment and medical records retrieval is easy to use

Cons

Occasionally the software glitch or will not load for days which affects negatively to the doctors and patients appointments

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Kareo EMR Software for Mental Health Outpatient Practice

Reviewed a month ago

Very dissatisfied with customer service. Moderately dissatisfied with the clinical aspects.

Pros

Clinical notes access and availability is average. Scheduling of patients is fairly streamlined.

Cons

Customer service is non-existent; they take multiple days to answer or return phone calls. The representatives are not adequately trained for mental health practice requirements and extended time periods are required to answer questions. The software is non-functional too often making patient appointments impossible without access to the software. Their integration with EPCS / Dr First is poor; there are frequent occurrences of inability to electronically prescribe controlled substances. The customer service representatives blame other departments instead of providing assistance. Forced to enter into a one year contract when told when started the service that we would never be required to enter into contracts.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Buggy with no solutions

Reviewed 3 months ago
Pros

Inexpensive and easy to use. We had a staff person who used for a solo practice and was familiar.

Cons

Features are buggy. Patient messages and communication is hard to use and does not attach to the patient chart, schedule is unwieldy and buggy. You can’t see blocked time in day view. There is also no audit trail for changed appointments. Lastly they fired the sales rep and did not honor his pricing and tried to lock us into a long term contract.

Kareo Clinical FAQs and common questions

Q. What type of pricing plans does Kareo Clinical offer?

Kareo Clinical has the following pricing plans:
Starting from: $125.00


Q. Who are the typical users of Kareo Clinical?

Kareo Clinical has the following typical customers:
Freelancers, Mid Size Business, Small Business


Q. What languages does Kareo Clinical support?

Kareo Clinical supports the following languages:
English


Q. Does Kareo Clinical support mobile devices?

Kareo Clinical supports the following devices:
iPad, iPhone


Q. Does Kareo Clinical offer an API?

No, Kareo Clinical does not have an API available.


Q. What other apps does Kareo Clinical integrate with?

Kareo Clinical integrates with the following applications:
Kareo Billing


Q. What level of support does Kareo Clinical offer?

Kareo Clinical offers the following support options:
Chat, Email/Help Desk, Phone Support

Common Kareo Clinical comparisons

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