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Tebra vs CharmHealth Comparison

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Overview

Category Leaders

Tebra helps medical providers optimize clinical processes by handling administrative tasks so that doctors can focus on patient...

Category Leaders

CharmHealth is a cloud-based, MU Stage 3 - 2015 Edition Certified suite that includes Integrated EHR, Practice Management...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

125

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

25.50

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.0

1.2K

5

4

3

2

1

655

276

110

66

143

  • Value for money
  • Ease of use
  • Features
  • Customer support
77%
would recommend this app

4.4

129

5

4

3

2

1

78

34

8

3

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

The software is user friendly so that help's me as an Owner to train new staff on billing. I also love the "unpaid insurance claim" report that helps my employees to work the Account's Receivable's.
With a few tweaks to the system (I'd love to help!), coupled with its extreme ease of use and excellent reliability, Kareo EHR could become a powerhouse in the rapidly growing urgent care market.
The best product I have every used and when I need help the service is excellent.

Pros

When COVID hit, I was able to transition seamlessly to Telehealth. The fact that the organization even offered it free for several months to encourage users to use Telehealth was amazing.
It is visually intuitive and easy to navigate. I am really satisfied and happy with Charm EHR.
We use Charm for a Telepsychiatry company with all TeleHealth visits. Charm has been responsive to our product inquiries and integration options.

Cons

This is a truly terrible billing software with poor customer service. I strongly advise talking with your billers before going down this road.
They will leave you on the phone for 25-40 minutes before getting you some body who will brush you off. You have to figure your problems by yourself or suck it up.
Kareo knew about the problem, saw what was happening and could not fix it. It was yet another Kareo glitch due to the badly executed and buggy software.

Cons

When a lab order is connected with an encounter it can't be modified through the lab tab (makes NO sense). Billing needs to be updated, it's completely an obsolete system that is being used.
When I contacted customer service for anyone who can handle this case, the only thing I got was "sorry", and then no more after, the chat was terminated. Not accurate patient's due and reports.
But they have limited hours and can sometimes be difficult to get in touch with. That being said they usually respond within 24 hours.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review24 days ago

Key features

  • Total features89
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Before & After Pictures
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Clinical Notes
  • Code & Charge Entry
  • Coding Assistance
  • Collaboration Tools
  • Communication Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Processing
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Decision Support
  • Diagnostic Reports
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Exercise Library
  • Faculty/Staff Management
  • For Cardiologists
  • For Chiropractors
  • For Dermatologists
  • For Family Medicine
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Obstetrics & Gynecology
  • For Orthopedics
  • For Pain Management
  • For Physical Therapy
  • For Primary Care
  • For Urgent Care
  • For Urologists
  • Formulary Management
  • Growth Charts
  • HIPAA Compliant
  • Healthcare Compliance
  • Immunization & Allergy Tracking
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Intake Management
  • Inventory Management
  • Invoice History
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medical History Records
  • Medication Management
  • Messaging
  • Mobile Alerts
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • ONC-ATCB Certified
  • On Call Scheduling
  • One-to-One Messaging
  • Online Forms
  • Onsite Registration
  • Outcome Assessment Tools
  • Patient Communications
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Prescription Renewal
  • Progress Notes
  • Records Management
  • Recurring Appointments
  • Registration Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduled/Automated Reports
  • Scheduling
  • Self Check-In/Check-Out
  • Self Service Portal
  • Single Provider Practice
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Template Management
  • Third-Party Integrations
  • Treatment Planning
  • Two-Way Audio & Video
  • Vaccine Management
  • Video Conferencing
  • Virtual Waiting Room
  • Voice Recognition
  • Wait List Management
  • Workflow Management
  • Total features73
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Before & After Pictures
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Clinical Notes
  • Code & Charge Entry
  • Coding Assistance
  • Collaboration Tools
  • Communication Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Processing
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Decision Support
  • Diagnostic Reports
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Exercise Library
  • Faculty/Staff Management
  • For Cardiologists
  • For Chiropractors
  • For Dermatologists
  • For Family Medicine
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Obstetrics & Gynecology
  • For Orthopedics
  • For Pain Management
  • For Physical Therapy
  • For Primary Care
  • For Urgent Care
  • For Urologists
  • Formulary Management
  • Growth Charts
  • HIPAA Compliant
  • Healthcare Compliance
  • Immunization & Allergy Tracking
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Intake Management
  • Inventory Management
  • Invoice History
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medical History Records
  • Medication Management
  • Messaging
  • Mobile Alerts
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • ONC-ATCB Certified
  • On Call Scheduling
  • One-to-One Messaging
  • Online Forms
  • Onsite Registration
  • Outcome Assessment Tools
  • Patient Communications
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Prescription Renewal
  • Progress Notes
  • Records Management
  • Recurring Appointments
  • Registration Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduled/Automated Reports
  • Scheduling
  • Self Check-In/Check-Out
  • Self Service Portal
  • Single Provider Practice
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Template Management
  • Third-Party Integrations
  • Treatment Planning
  • Two-Way Audio & Video
  • Vaccine Management
  • Video Conferencing
  • Virtual Waiting Room
  • Voice Recognition
  • Wait List Management
  • Workflow Management

Integrations

  • Total integrations17
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • DrChrono
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8
  • Total integrations5
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • DrChrono
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8