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Kareo Billing vs ChiroTouch Comparison

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Overview

Category Leaders

Kareo helps medical providers in optimizing clinical processes by handling administrative tasks so that doctors can focus on patient care

Category Leaders

ChiroTouch is an EHR practice management solution that enables chiropractors to securely store patient profiles, schedule...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

125

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

259

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

324

137

40

32

54

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

5

4

3

2

1

366

170

88

38

50

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

Pros

The software is user friendly so that help's me as an Owner to train new staff on billing. I also love the "unpaid insurance claim" report that helps my employees to work the Account's Receivable's.

JL

JANELL L.

With a few tweaks to the system (I'd love to help!), coupled with its extreme ease of use and excellent reliability, Kareo EHR could become a powerhouse in the rapidly growing urgent care market.

TF

Theo F.

The best product I have every used and when I need help the service is excellent.

VP

Victoria P.

Pros

I am very impressed by the ease and use of the system. It is efficient thus far and I have hopes this will make our lives easier in the upcoming year.

MJ

Michelle J.

It has saved the staff time and money with the ease with which we use it. It is very user friendly once you are an established user of the software.

Ar

Alex r.

My Billing department loves its ease of use and we have seen an increase in reimbursement because of its seamless integration with my care and documentation.

ET

Eric T.

Cons

They will leave you on the phone for 25-40 minutes before getting you some body who will brush you off. You have to figure your problems by yourself or suck it up.

KM

Khaled M.

This is a truly terrible billing software with poor customer service. I strongly advise talking with your billers before going down this road.

AS

Andrew S.

Kareo knew about the problem, saw what was happening and could not fix it. It was yet another Kareo glitch due to the badly executed and buggy software.

KS

Kyle S.

Cons

This software just is not worth the money and worse than that will cost you money overall because it is slow, inefficient, and incapable of tracking much of anything.

SR

Sam R.

Very hard system to learn, lots of glitches, training is very poor, and HORRIBLE CUSTOMER SERVICE.

LB

LaDonna B.

Contract ties you in to a product that is not working for your office. We made a bad decision to change from our other software that we had for 10 years.

MS

Marguerite S.

  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features85
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Admissions Management
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Authentication
  • Automatic Backup
  • Before & After Pictures
  • Billing & Invoicing
  • Calendar Management
  • Certification Tracking
  • Charge Capture
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Clinical Notes
  • Code & Charge Entry
  • Code Processing
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Segmentation
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Recovery
  • Data Verification
  • Disaster Recovery
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management
  • Employee Portal
  • Exercise Library
  • Faculty/Staff Management
  • For Chiropractors
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • For Physical Therapy
  • Forms Management
  • HIPAA Compliant
  • Healthcare Compliance
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Invoice History
  • Live Chat
  • Medical Billing
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Communication
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • Online Forms
  • Outcome Assessment Tools
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Planning Tools
  • Practice Management
  • Progress Notes
  • Purchasing & Receiving
  • Records Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Reminders
  • Remittance Advice
  • Remote Treatment Plans
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Messaging
  • SOAP notes
  • Scheduled / Automated Reports
  • Scheduling
  • Secure Data Storage
  • Self Service Portal
  • Single Provider Practice
  • Surveys & Feedback
  • Task Management
  • Treatment Planning
  • Vaccine Management
  • Video Conferencing
  • Virtual Waiting Room
  • Total features41
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Admissions Management
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Authentication
  • Automatic Backup
  • Before & After Pictures
  • Billing & Invoicing
  • Calendar Management
  • Certification Tracking
  • Charge Capture
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Clinical Notes
  • Code & Charge Entry
  • Code Processing
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Segmentation
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Recovery
  • Data Verification
  • Disaster Recovery
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management
  • Employee Portal
  • Exercise Library
  • Faculty/Staff Management
  • For Chiropractors
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • For Physical Therapy
  • Forms Management
  • HIPAA Compliant
  • Healthcare Compliance
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Invoice History
  • Live Chat
  • Medical Billing
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Communication
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • Online Forms
  • Outcome Assessment Tools
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Planning Tools
  • Practice Management
  • Progress Notes
  • Purchasing & Receiving
  • Records Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Reminders
  • Remittance Advice
  • Remote Treatment Plans
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Messaging
  • SOAP notes
  • Scheduled / Automated Reports
  • Scheduling
  • Secure Data Storage
  • Self Service Portal
  • Single Provider Practice
  • Surveys & Feedback
  • Task Management
  • Treatment Planning
  • Vaccine Management
  • Video Conferencing
  • Virtual Waiting Room

Integrations

  • Total integrations13
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne
  • Total integrations5
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne