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Kareo Billing vs DrChrono Comparison

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Overview

Category Leaders

Kareo helps medical providers in optimizing clinical processes by handling administrative tasks so that doctors can focus on patient care

Category Leaders

Cloud-based EHR with fully customizable medical templates and easy billing software with industry leading iPhone and iPad apps.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

125

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

326

138

40

32

54

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

5

4

3

2

1

221

130

41

23

34

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

Pros

With a few tweaks to the system (I'd love to help!), coupled with its extreme ease of use and excellent reliability, Kareo EHR could become a powerhouse in the rapidly growing urgent care market.

TF

Theo F.

The software is user friendly so that help's me as an Owner to train new staff on billing. I also love the "unpaid insurance claim" report that helps my employees to work the Account's Receivable's.

JL

JANELL L.

The best product I have every used and when I need help the service is excellent.

VP

Victoria P.

Pros

I love the ability to take templates that other users have created and then edit off of those. Also like that square is integrated with it for payment.

NH

Nathan H.

DrChromo has a good payment plan compared to other similar EHR which helps to save money. It keeps improving its functionality.

Jd

Jean d'Amour U.

The feature we liked best was auto posting of insurance payments. Also, the reporting package had great flexibility.

CC

Carol C.

Cons

This is a truly terrible billing software with poor customer service. I strongly advise talking with your billers before going down this road.

AS

Andrew S.

They will leave you on the phone for 25-40 minutes before getting you some body who will brush you off. You have to figure your problems by yourself or suck it up.

KM

Khaled M.

Kareo knew about the problem, saw what was happening and could not fix it. It was yet another Kareo glitch due to the badly executed and buggy software.

KS

Kyle S.

Cons

Its handled by auto generated scripts and it only gets to a live person via email, not a phone call, when the problem is out of hands and escalated by an irate consumer.

NR

Natalia R.

Pushy salespeople, bad experience with sales and billing staff, expensive. Took 6 months to integrate billing software with clearinghouse, poor follow up with customer service regarding this process.

SS

Scott S.

We are just finishing the contract but we will not renew. This is very difficult to use and it’s very useless for medical spa.

MF

Meryl F.

  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features82
  • API
  • Activity Dashboard
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Audit Trail
  • Before & After Pictures
  • Billing & Invoicing
  • Calendar Management
  • Charge Capture
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Clinical Notes
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Code Processing
  • Coding Assistance
  • Communication Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Credit Card Processing
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • EPCS Compliant
  • Electronic Claims
  • Electronic Payments
  • Electronic Prior Authorization
  • Employee Management
  • Exercise Library
  • Faculty/Staff Management
  • For Chiropractors
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • For Physical Therapy
  • Formulary Management
  • HIPAA Compliant
  • Handwriting Recognition
  • Healthcare Compliance
  • Image Management
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Inventory Management
  • Invoice History
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medication Alerts/Warnings
  • Medication History
  • Mobile Alerts
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • ONC-ATCB Certified
  • On Call Scheduling
  • One-to-One Messaging
  • Online Forms
  • Order Entry
  • Outcome Assessment Tools
  • Paper-Based Claims
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Prescription Renewal
  • Progress Notes
  • Quotes/Estimates
  • Records Management
  • Recurring Appointments
  • Reminders
  • Remittance Advice
  • Remote Treatment Plans
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Messaging
  • SOAP notes
  • SSL Security
  • Scheduled / Automated Reports
  • Scheduling
  • Self Service Portal
  • Single Provider Practice
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Treatment Planning
  • Vaccine Management
  • Video Conferencing
  • Virtual Waiting Room
  • Voice Recognition
  • Total features91
  • API
  • Activity Dashboard
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Audit Trail
  • Before & After Pictures
  • Billing & Invoicing
  • Calendar Management
  • Charge Capture
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Clinical Notes
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Code Processing
  • Coding Assistance
  • Communication Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Credit Card Processing
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • EPCS Compliant
  • Electronic Claims
  • Electronic Payments
  • Electronic Prior Authorization
  • Employee Management
  • Exercise Library
  • Faculty/Staff Management
  • For Chiropractors
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • For Physical Therapy
  • Formulary Management
  • HIPAA Compliant
  • Handwriting Recognition
  • Healthcare Compliance
  • Image Management
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Inventory Management
  • Invoice History
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medication Alerts/Warnings
  • Medication History
  • Mobile Alerts
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • ONC-ATCB Certified
  • On Call Scheduling
  • One-to-One Messaging
  • Online Forms
  • Order Entry
  • Outcome Assessment Tools
  • Paper-Based Claims
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Prescription Renewal
  • Progress Notes
  • Quotes/Estimates
  • Records Management
  • Recurring Appointments
  • Reminders
  • Remittance Advice
  • Remote Treatment Plans
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Messaging
  • SOAP notes
  • SSL Security
  • Scheduled / Automated Reports
  • Scheduling
  • Self Service Portal
  • Single Provider Practice
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Treatment Planning
  • Vaccine Management
  • Video Conferencing
  • Virtual Waiting Room
  • Voice Recognition

Integrations

  • Total integrations14
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Mailchimp
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • Practice Fusion
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaOne
  • Total integrations17
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Mailchimp
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • Practice Fusion
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaOne