App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Kareo Billing vs DrChrono Comparison

Add to Compare

Compare similar apps

Acuity Scheduling logo

Acuity Scheduling

4.8

TherapyNotes logo

TherapyNotes

4.7

vcita logo

vcita

4.5

SimplePractice logo

SimplePractice

4.6

TheraNest logo

TheraNest

4.4

Cliniko logo

Cliniko

4.7

Good recommendations?

Overview

Category Leaders

Kareo a Tebra Company helps medical providers in optimizing clinical processes by handling administrative tasks so that doctors...

Category Leaders

Cloud-based EHR with fully customizable medical templates and easy billing software with industry leading iPhone and iPad apps.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

125

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.0

607

5

4

3

2

1

335

140

41

33

58

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

4.0

464

5

4

3

2

1

225

130

45

24

40

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

Pros

The software is user friendly so that help's me as an Owner to train new staff on billing. I also love the "unpaid insurance claim" report that helps my employees to work the Account's Receivable's.
With a few tweaks to the system (I'd love to help!), coupled with its extreme ease of use and excellent reliability, Kareo EHR could become a powerhouse in the rapidly growing urgent care market.
The best product I have every used and when I need help the service is excellent.

Pros

DrChromo has a good payment plan compared to other similar EHR which helps to save money. It keeps improving its functionality.
I love the ability to take templates that other users have created and then edit off of those. Also like that square is integrated with it for payment.
The feature we liked best was auto posting of insurance payments. Also, the reporting package had great flexibility.

Cons

This is a truly terrible billing software with poor customer service. I strongly advise talking with your billers before going down this road.
They will leave you on the phone for 25-40 minutes before getting you some body who will brush you off. You have to figure your problems by yourself or suck it up.
Kareo knew about the problem, saw what was happening and could not fix it. It was yet another Kareo glitch due to the badly executed and buggy software.

Cons

Its handled by auto generated scripts and it only gets to a live person via email, not a phone call, when the problem is out of hands and escalated by an irate consumer.
Pushy salespeople, bad experience with sales and billing staff, expensive. Took 6 months to integrate billing software with clearinghouse, poor follow up with customer service regarding this process.
We are just finishing the contract but we will not renew. This is very difficult to use and it’s very useless for medical spa.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features76
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Audit Trail
  • Before & After Pictures
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Clinical Notes
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Coding Assistance
  • Communication Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Credit Card Processing
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • EPCS Compliant
  • Electronic Claims
  • Electronic Payments
  • Electronic Prior Authorization
  • Employee Management
  • Exercise Library
  • Faculty/Staff Management
  • For Cardiologists
  • For Chiropractors
  • For Dermatologists
  • For Family Medicine
  • For Healthcare
  • For Medical Purposes
  • For Medical Spas
  • For Mental/Behavioral Health Practices
  • For Optometrists
  • For Physical Therapy
  • For Psychiatrists
  • Formulary Management
  • HIPAA Compliant
  • Handwriting Recognition
  • Healthcare Compliance
  • Image Management
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Inventory Management
  • Invoice History
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medication Alerts/Warnings
  • Medication History
  • Medication Management
  • Mobile Alerts
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • ONC-ATCB Certified
  • On Call Scheduling
  • One-to-One Messaging
  • Online Forms
  • Onsite Registration
  • Order Entry
  • Outcome Assessment Tools
  • Paper-Based Claims
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Prescription Renewal
  • Progress Notes
  • Quotes/Estimates
  • Records Management
  • Recurring Appointments
  • Reminders
  • Remittance Advice
  • Remote Treatment Plans
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Messaging
  • SOAP notes
  • SSL Security
  • Scheduled/Automated Reports
  • Scheduling
  • Self Check-in/Check-out
  • Self Service Portal
  • Single Provider Practice
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Therapy Notes
  • Treatment Planning
  • Vaccine Management
  • Video Conferencing
  • Virtual Waiting Room
  • Voice Recognition
  • Total features105
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Audit Trail
  • Before & After Pictures
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Clinical Notes
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Coding Assistance
  • Communication Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Credit Card Processing
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • EPCS Compliant
  • Electronic Claims
  • Electronic Payments
  • Electronic Prior Authorization
  • Employee Management
  • Exercise Library
  • Faculty/Staff Management
  • For Cardiologists
  • For Chiropractors
  • For Dermatologists
  • For Family Medicine
  • For Healthcare
  • For Medical Purposes
  • For Medical Spas
  • For Mental/Behavioral Health Practices
  • For Optometrists
  • For Physical Therapy
  • For Psychiatrists
  • Formulary Management
  • HIPAA Compliant
  • Handwriting Recognition
  • Healthcare Compliance
  • Image Management
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Inventory Management
  • Invoice History
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medication Alerts/Warnings
  • Medication History
  • Medication Management
  • Mobile Alerts
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • ONC-ATCB Certified
  • On Call Scheduling
  • One-to-One Messaging
  • Online Forms
  • Onsite Registration
  • Order Entry
  • Outcome Assessment Tools
  • Paper-Based Claims
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Prescription Renewal
  • Progress Notes
  • Quotes/Estimates
  • Records Management
  • Recurring Appointments
  • Reminders
  • Remittance Advice
  • Remote Treatment Plans
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Messaging
  • SOAP notes
  • SSL Security
  • Scheduled/Automated Reports
  • Scheduling
  • Self Check-in/Check-out
  • Self Service Portal
  • Single Provider Practice
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Therapy Notes
  • Treatment Planning
  • Vaccine Management
  • Video Conferencing
  • Virtual Waiting Room
  • Voice Recognition

Integrations

  • Total integrations15
  • Birdeye
  • Cerner Ambulatory
  • Clarity Wave
  • Curogram
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • NextGen Office
  • Peerlogic
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Review Wave
  • Stripe
  • Xero
  • athenaOne
  • eClinicalWorks
  • Total integrations19
  • Birdeye
  • Cerner Ambulatory
  • Clarity Wave
  • Curogram
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • NextGen Office
  • Peerlogic
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Review Wave
  • Stripe
  • Xero
  • athenaOne
  • eClinicalWorks

User reviews that mention these apps

LF
AvatarImg

Larry F.

Financial Services, 201-500 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DrChrono logo

DrChrono

Great Product After 1 Year of Use

Reviewed 6 years ago

Our use was primarily for billing, so we can't comment on the EHR part of the system, but it appears as friendly.

Pros

Intuitive user interface Consistently fast response iPAD/iPhone Friendly Export of data is easy and fast Easy statement management

Cons

Price is higher than others. Compared to a Kareo/Practice Fusion combination the price difference is $/month more.

BB
AvatarImg

Brian B.

Medical Practice, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DrChrono logo

DrChrono

Awsome software

Reviewed 6 years ago

Switched from a server based software which always had problems. Able to start a new office with little to know out of pocket cost. Now completly runs my office.

Pros

ERA capabilities, Customization, Online forms, Online scheduler,

Cons

Patent ledgers, Billing clairity

JS
AvatarImg

Jacob S.

Medical Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DrChrono logo

DrChrono

Been with them since the begining

Reviewed 4 years ago
Pros

Easy for front desk to schedule, and enter new patients. Very easy to customize templates for notes. Native APP.

Cons

Back end billing is not adequate for south florida managed care networks, can notintegrate well for billing

EC
AvatarImg

Edie C.

Mental Health Care, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DrChrono logo

DrChrono

all in one software for private practice in psychiatry

Reviewed 5 years ago

appreciate that as small single provider in part time practice that monthly cost is reasonable, if it was much more expensive, i would be tempted to go for some of the free services available for electronic billing, prescribing, etc

Pros

that EMR, electronic prescribing, electronic billing, in one easy to use program, especially like how with electronic billing, patient statements are automatically created once insurance pays their portion, makes billing very easy, cost effective compared to billing service

Cons

delay in getting customer service, no ability to get immediate answer to simple question, would like more already created templates for psychiatric practice having to click on each item for standard MSE in physical exam takes more time than i like

TH
AvatarImg

Tae Hyun K.

Alternative Medicine, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DrChrono logo

DrChrono

Acupuncturist using DrChrono

Reviewed 6 years ago

I've been very lucky to use drchrono since the beginning of my practice and since drchrono first began, they have made the whole paper process online. I've seen them from the beginning when they were just working on the idea and to where they are at now, with all the feedback they got from healthcare providers. They still have a long way to go, but this company is awesome because they are so ahead of the game.

Pros

The billing is awesome!

Cons

They still have a long way to go, it's not that they don't have the idea... The physical technology itself is not up to parr with their ideas and innovation.

DP
AvatarImg

Dmitriy P.

Medical Practice, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DrChrono logo

DrChrono

Best EMR for mobile medical practice

Reviewed 4 years ago

Excellent

Pros

Customer service ,Adaptability , billing aspect

Cons

Voice recognition, not available for Android

AS
AvatarImg

Abraham S.

Financial Services, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

DrChrono logo

DrChrono

Straightforward EHR Management

Reviewed 4 years ago
Pros

We utilized DrChrono for a client in March of 2019. The software itself is user-friendly and engaging, which makes up for the lack of robust features. The mobile app is definitely a plus. I could see myself being happy with using this again in the future.

Cons

Even though I would not complain if I encountered another client utilizing this software, I would be remiss not to mention that I would prefer some of its more feature rich, user friendly contemporaries like Kareo or Therapy Notes.

NN
AvatarImg

Nancy N.

Medical Practice,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

DrChrono logo

DrChrono

Update on my original review frmo 2013

Reviewed 8 years ago
Pros

Dr. Chrono is evolving the billing piece.

Cons

As a billing service, I must have multiple logins and passwords, one for each client.

SS
AvatarImg

Scott S.

Medical Practice, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

DrChrono logo

DrChrono

Great Software, Pushy Salespeople, Expensive

Reviewed 3 years ago

Great Software. Inconsistent customer support, pushy sales people

Pros

Comprehensive integrated system, allows for efficient patient care. Software support is generally good and responsive.

Cons

Pushy salespeople, bad experience with sales and billing staff, expensive. Took 6 months to integrate billing software with clearinghouse, poor follow up with customer service regarding this process!!!!

OK
AvatarImg

Omar K.

Hospital & Health Care, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

DrChrono logo

DrChrono

Great if you have Apple Products

Reviewed 3 months ago
Pros

One of the few EHR that wo4ks well as an app

Cons

Lacks good reports and billing and practice management lacks customization

CB
AvatarImg

Charlene B.

Medical Practice, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DrChrono logo

DrChrono

Easiest EHR for front and back office

Reviewed 5 years ago

As easy for front office as it is for back. Easiest billing software. Set up billing templates and save tons of time.

Pros

Ease of use. Anyone who can use a smartphone can use drchrono. From scheduling to back office it is super easy!

Cons

Wish there was a phone number to call for support rather than just starting online. Sometimes would like to just start by talking to a person.

AR
AvatarImg

Verified reviewer

Medical Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

DrChrono logo

DrChrono

DrChrono Software

Reviewed 4 years ago

Overall, it has greatly improved the way I run my practice and I don't even use all of the options.

Pros

The billing software is easy to use and has made in house billing much easier. Once you have your macros and templates setup they are very user friendly on iPad.

Cons

There are some slow times. Customer support is not available by phone, but they do get back to you promptly.

NR
AvatarImg

Natalia R.

Health, Wellness and Fitness, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

DrChrono logo

DrChrono

Do Not chose!

Reviewed 2 years ago

I am very unsatisfied by the quality and responsiveness of your customer service, hence reason for termination. Basically, Dr Chrono has no customer service. Its handled by auto generated scripts and it only gets to a live person via email, not a phone call, when the problem is out of hands and escalated by an irate consumer. For that one year of service I had, i probably had 7 account managers, who change without notice.. The Lab Integration part took you about 6 month to install, feature that I was paying for from the very beginning.

Pros

Easy to read and write notes, many promises in the beginning that were never delivered.

Cons

Poor onboarding process. Incompetent staff, unauthorised billing, security breach, non- existent customer service.

JW
AvatarImg

Jonathan W.

Medical Practice, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

DrChrono logo

DrChrono

Over Promise Underdeliver Anual Contract

Reviewed 4 years ago

Overall it really isn't the solution we were hoping for. Wish we would have stuck with our desktop software. Would have save so much expense, time, and have all the features we now are without including reminders, online scheduling, and clear reports.

Pros

Its online. EMR. Using the Apollo plan makes outsourcing billing easy.

Cons

Poorly organized. You have to drill down and back up menus to get basic information needed for every patient encounter. Screens are not customizable to get the date you need upfront. Value added features such as text messaging is not truly customizable necessitating paying their 'partners' 300-400 additional a month for the promised service. Similarly online scheduling is worthless because it does not utilize procedures requested. If you have multiple providers / rooms that offer certain procedures it will require your staff to call and reschedule many of the online bookings. This can be fixed with a partner...of course for add on fees.

JF
AvatarImg

Jenni F.

Medical Practice, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

DrChrono logo

DrChrono

Pros and Cons of drChrono

Reviewed 6 years ago

I switched from a free EMR in May 2016. I make primary care house calls for Medicare insured patients. I needed an EMR that was Ipad/mobile friendly and included billing as well. I looked at many platforms. There are some nice options out there. For me though the selling point was the nearly full functionality on the iPad including an ability to fax right from the drChrono app on the iPad. There are a few things you can't do through the app and so I have to login to the main website to access these functions. I have the Apollo Plus plan and so I do not use the coding services, I code my own notes.

Pros

Ipad charting via app. Faxing within the EMR Avis the app and main site Good customer support, especially on the billing side Easy to use billing platform Cost effective compared to other EMRs I demo'd.

Cons

The note templates are fairly basic looking (when printed out) and my order forms for lab and X-rays look plain. Could be improved! Can't set tasks/reminders for a future date. No alerts when faxes don't go through.

jT
AvatarImg

james T.

1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

DrChrono logo

DrChrono

not bad

Reviewed 5 years ago

Think 'Practice Fusion' with a billing/practice management component built in.

Pros

the system itself if very fast, it is ipad ready with their own app, implementation is very quick; completing an encounter note is fast and easy

Cons

very light on advanced features and automation; very few vendors in their app market; not very customizable. Not too bad for a small practice, but I can't imagine using it for a larger practice due

EC
AvatarImg

Erikka C.

Medical Practice,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DrChrono logo

DrChrono

Easy to use!!!

Reviewed 7 years ago
Pros

It is truly an all in one EMR/EHR. Makes billing and note taking simple. Responds quickly via email.

Cons

They are constantly improving things, but would like to see a recurring billing option available.

CH
AvatarImg

Chris H.

Medical Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DrChrono logo

DrChrono

Great experience with Dr. Chrono

Reviewed 6 years ago

Very happy with my decision when we launched Dr. Chrono in January 2015. It's been a great experience. Everyone on their staff has been kind, courteous, and prompt when answering any questions/concerns I have had along the way. Will continue to do business with.

Pros

Portability, ERA billing functionality, customer service, organic iPAD apps, easy to navigate, iPhone scheduling,

Cons

Have been told the price may go up in future years, clinical notes can be better, sales tax feature needs improvement, patient statement function needs improvement

NV
AvatarImg

Nadeem V.

Hospital & Health Care, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DrChrono logo

DrChrono

The most extensible and best value EMR on the market

Reviewed 3 years ago

Over the last seven years, I've seen a progressive improvement to an already excellent software platform and have considered myself lucky for starting with DrChrono from the beginning. I wouldn't be able to run my office without it. I couldn't imagine my office without it.

Pros

Drchrono is so extraordinarily customizable that it can be modified for any specialty, even one as subspecialized as mine. The practice management module makes billing so easy that I can do all the billing tasks as a solo provider by myself. The API integrates into several third party apps that extend the capability of the system beyond the base system. The iPad first interface is perfect for a tech forward practice. And the price/feature ratio is the best on the market, in my opinion.

Cons

Occasional outages, worsening performance in the live claims feed for billing, and schedule performance issues recently.

JH
AvatarImg

Jill H.

Medical Practice,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

DrChrono logo

DrChrono

Worst Accounting, Billing product on the market

Reviewed 7 years ago
Pros

From a billing perspective, this is the worst product I have attempted to use

Cons

Billing and accounting is basically nonexistent. We were promised a software that would properly review and "Scrub" claims. This was not the case

KS
AvatarImg

Ken S.

Medical Practice,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

DrChrono logo

DrChrono

drchrono: It isn't pretty but it gets the job done

Reviewed 7 years ago
Pros

It offers a platform for billing departments and clinical teams to operate in tandem.

Cons

The functionality and difficulty to edit and remove existing accounts. Furthermore, the permission access poses problems at times.

AR
AvatarImg

Andrew R.

Medical Practice,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

DrChrono logo

DrChrono

User friendly, customizable to virtually any practice model

Reviewed 7 years ago
Pros

Extremely customizable templates, great iPad interface

Cons

Loading charts can be a bit sluggish, assigning Dx pointers in the billing section needs some streamlining

JJ
AvatarImg

Jordan J.

Medical Practice, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

DrChrono logo

DrChrono

Customize

Reviewed 6 years ago
Pros

Easily customize templates Patient i tegration Ele tronic processing of labs and prescriptions Appountment notifications

Cons

Billing system is complex. Can not enter payment to be applied for an appointment in the future.

SS
AvatarImg

Steve S.

Medical Practice, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DrChrono logo

DrChrono

Just finished my first year with Drchrono and feel that the apprehension is lifting.

Reviewed 6 years ago

I bought into the whole program. EMR and billing. Good communication and weekly meetings with representative.

Pros

Ipad format has become a very helpful addition to my office. The mobility factor alone to avoid bulky laptops and computers is great. I have 3 different locations and rely on the internet for access. No problems so far.

Cons

Some of my patients reluctant to work with the billing service because they detect a language barrier.

AJ
AvatarImg

Amanda J.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

DrChrono logo

DrChrono

This software was a huge help in starting my own practice!

Reviewed 5 years ago
Pros

I love the billing features. It makes it really simple to do my own billing and track it. The templates are easy to customize. It takes a bit to get it all set up, but once you do, it's very user friendly.

Cons

I have had trouble with EHR certification through Medicare. I think it's because I am a chiropractic office and not a MD office.