Tebra vs MDnet EHR Comparison

Scheduler, billing easeness

Pricing for EHR, customization of reports

Keyboard shortcuts and connectivity to EHR

Shortcuts and top bar aren’t adjustable enough

I like that Kareo Clinical EHR is easy to use, it only took my practice one day to learn how to use the Clinical EHR.

At this moment I like the software there is nothing that I don't like

I've been using Kareo along with our full-time EHR and couldn't be happier. Even now that my EHR has own billing software, I am staying with Kareo.

There's really nothing to say. Sometimes we have to fix Payer-Insurance entries, which maybe don't sync with our EHR.

The EHR tools and access to multiple training tools

I loved the EHR and billing set up I had no cons

They provided multiple check list to help prepare for the ICD-10 transition. Their program updates have never created an issue and their auto enroll set up for ERA's is easiest I've seen.

Entering the insurance in the EHR has become a little confusing

Fairly easy to integrate into EHR and monitor statistics

Some of the software features could be put into more affordable price packages that may be more affordable for smaller businesses.

Gets cloud updates on weekly basis constantly improving performance and usability of billing software. Accurately tracks percentage reimbursements.

EHR needs improvement. Not yet fully functional. costs keep going up.

It's the total package. You can purchase as much support or as little as you feel you need. Marketing made a big difference for us. The pt reminders have made a huge difference also.

Sometimes your team gets changed and there is a getting to know you stage.

Nothing; this is a rudimentary EHR; practice management is fair.

Customer service I was overcharged $1700 and they have not refunded me the entire since October 2023. I call them 2-3 times weekly. They still owe me $600

The vendor is easy to access for questions. The product is easy to learn and easy to use.

I would like a little better tie-in between the EHR part and the Practice Management part. In particular, it would be nice if the EHR auto-populated previous diagnosis information.

Very good support, comprehensive elements in both EHR and PM software.

As a solo practitioner, it has been hard to get up and running, and as a psychiatrist, I find the system is more attuned to a larger, multi-practitioner medical or subspecialty practices, though the behavioral healthcare elements are well-designed and thoroughly researched and able to support writing E&M notes as well as CMS-compliant treatment plans.

The system is computer friendly, not hard at all

Prescriptions: sometimes we have some Prescriptions we can't eprescribe

This product is very user friendly and is formatted in a simple format that does not feel overwhelming. It is easy to use on a limited scale, but has options to use more robust features.

I wish there were a few more customization options inside of the EHR. The billing software is very robust, but it would be nice to print a few reports (patients, scheduling, etc) through EHR.

There are no advantages to this EHR vs other comparable EHR's.

This corporation has not prioritized clinical practice. It is essentially a long-standing billing platform that threw together an EHR to get more money from clinicians. You can not reliably and consistent order medications with this platform. There is always some sort of failure in the system, either electronic prescribing, or electronic prescribing of controlled substances, or both. There is no meaningful...

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Hello John, Thank you for sharing your experience with us here. We sincerely apologize for any difficulty you've had with our system and value the feedback you have provided. We have looked into your account and your specific complaints listed therein, and we recently have updated our software to overcome the concerns you have raised. Someone from our support team has reached out to you and has discussed this with you and your office. Thank you again for your time and working with us towards a resolution, Kareo

Its easy to self learn. The PM side is great.

The EHR side is not easy when you have to send out records.

Gives me ability to bill also interfaces with my EHR at no extra cost.

Enrollment times are really slow going. ERA also takes long to receive even once enrollment the has happened.

The sales lady who was mesmerizing and made it look like a dream EHR

Customer Service, note templates, ERx integration

The ease of billing and reporting

EHR side is note flexible enough, I know more than the support group they have

I like that the EHR and billing portions are integrated and I like the ease of use. It was very easy to learn how to use Kareo's EHR and billing software. I like the web app so I can work from home.

The only con I've found so far is that when I sign a chart note, the note is closed so then I have to reopen it to e-fax it.

- Easy to Use - Sections made for quick access - Scheduling and Interface is User Friendly - Customizable In Certain Sections

- Templates are not Doctor Friendly - Sometimes there are Glitches and Errors when using - Lags Occasionally

I love that the customer service is always willing and available when we are in dire need. I love the EHR side where I can see patients check in and all there health history and note in one section. I also love the EHR side where if you are in a note you don't have to log out of that note to see the contents of a different note. I like how the EHR side shows when I person is late, how long and changes color. Documents also have gotten easier to scan in on the EHR side.

I do not like having two sides to the program, PMR and EHR. It would be easier if you could schedule, see all appointments of each patient, account history (services rendered), billing, and health history & notes all on the EHR side. It doesn't make since to have to flip back and forth to each system. Especially when the providers work mainly in the EHR side. They need to be able to see things in the PMR side just as much as the Front Desk does. I also hate that you can't split appointments by providers by time in PMR

EHR side is great and appointment reminders and patient messaging. App is also pretty highly functioning.

Billing (PM) side is totally different and difficult to use

Documentation is easy, templates work fine.

I want to make sure I remember the following text: "They do not have adequate support for processing ERAs and EDIs. The customer service is friendly but they don't fix anything, and the loyalty team is impossible to reach after 2 pm even though they claim to be working. It's horrible to try to obtain any revenue from them. I had to close my practice because of them. The administrators lack knowledge...

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The EHR Simplicity and the togetherness of the important pages of clinical notes.the arrangement of tabs.

Busy schedules and difficult to get appointment .slow progress in the beginning of the agreement and training prosses.