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Kareo Billing vs IntakeQ Comparison

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Overview

Category Leaders

Kareo helps medical providers in optimizing clinical processes by handling administrative tasks so that doctors can focus on patient care

Category Leaders

IntakeQ is an online intake form solution that enables healthcare professionals to securely exchange electronic forms with...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

125

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

49.90

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

324

137

40

32

54

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

5

4

3

2

1

211

47

4

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The software is user friendly so that help's me as an Owner to train new staff on billing. I also love the "unpaid insurance claim" report that helps my employees to work the Account's Receivable's.

JL

JANELL L.

With a few tweaks to the system (I'd love to help!), coupled with its extreme ease of use and excellent reliability, Kareo EHR could become a powerhouse in the rapidly growing urgent care market.

TF

Theo F.

The best product I have every used and when I need help the service is excellent.

VP

Victoria P.

Pros

It appears to be a perfect balance of user friendliness with complex features. I have an outpatient practice where it is important to get guardian signatures.

MH

Michael H.

Every practice, no matter the size, NEEDS a service like this and IntakeQ does it the best at the best price.

BL

Bryan L.

Love the versatility, easy to send forms, patient side is clean and easy to use, really like the signature option, HIPPA compliance feature is great.

AB

Alicia B.

Cons

They will leave you on the phone for 25-40 minutes before getting you some body who will brush you off. You have to figure your problems by yourself or suck it up.

KM

Khaled M.

This is a truly terrible billing software with poor customer service. I strongly advise talking with your billers before going down this road.

AS

Andrew S.

Kareo knew about the problem, saw what was happening and could not fix it. It was yet another Kareo glitch due to the badly executed and buggy software.

KS

Kyle S.

Cons

The calendar view does not work well for us and the list view is even worse. An option to see have appointments take up a set width and a potential option to see locations as separate calendars.

BB

Brenden B.

Occasionally it will give users feedback that the form is incomplete and can be confusing for them. Sometimes the email goes to their spam and they miss the email and we need to remind them.

JA

Judy A.

I don't like that there is No spellcheck feature. Another problem I found that it is too easy to delete a form accidentally.

LS

Lori S.

  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features85
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Assessment Management
  • Assessment Notes
  • Authentication
  • Autofill
  • Before & After Pictures
  • Bill Payment
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Certification Tracking
  • Charge Capture
  • Claims Management
  • Claims Scrubbing
  • Client Chart Audit Tools
  • Clinical Notes
  • Code & Charge Entry
  • Code Processing
  • Collaboration Tools
  • Communication Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer History
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Reports
  • Customization
  • Data Import/Export
  • Digital Signature
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dunning Management
  • E-Prescribing
  • EHR-Agnostic
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Exercise Library
  • Faculty/Staff Management
  • File Storage
  • For Chiropractors
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • For Physical Therapy
  • Forms Creation & Design
  • HIPAA Compliant
  • Health Record Access
  • Healthcare Compliance
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Insurance Management
  • Intake Management
  • Invoice History
  • Invoice Management
  • Live Chat
  • Medical Billing
  • Medical History Records
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • Online Forms
  • Outcome Assessment Tools
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Process/Workflow Automation
  • Progress Notes
  • Purchasing & Receiving
  • Records Management
  • Recurring Appointments
  • Reminders
  • Remittance Advice
  • Remote Treatment Plans
  • Reporting/Analytics
  • SMS Messaging
  • SOAP notes
  • SSL Security
  • Scheduled / Automated Reports
  • Scheduling
  • Secure Messaging
  • Self Payment
  • Self Service Portal
  • Single Provider Practice
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Treatment Planning
  • Vaccine Management
  • Video Conferencing
  • Video Consultations
  • Virtual Waiting Room
  • Web Forms
  • Workflow Management
  • Total features64
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Assessment Management
  • Assessment Notes
  • Authentication
  • Autofill
  • Before & After Pictures
  • Bill Payment
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Certification Tracking
  • Charge Capture
  • Claims Management
  • Claims Scrubbing
  • Client Chart Audit Tools
  • Clinical Notes
  • Code & Charge Entry
  • Code Processing
  • Collaboration Tools
  • Communication Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer History
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Reports
  • Customization
  • Data Import/Export
  • Digital Signature
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dunning Management
  • E-Prescribing
  • EHR-Agnostic
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Exercise Library
  • Faculty/Staff Management
  • File Storage
  • For Chiropractors
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • For Physical Therapy
  • Forms Creation & Design
  • HIPAA Compliant
  • Health Record Access
  • Healthcare Compliance
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Insurance Management
  • Intake Management
  • Invoice History
  • Invoice Management
  • Live Chat
  • Medical Billing
  • Medical History Records
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • Online Forms
  • Outcome Assessment Tools
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Process/Workflow Automation
  • Progress Notes
  • Purchasing & Receiving
  • Records Management
  • Recurring Appointments
  • Reminders
  • Remittance Advice
  • Remote Treatment Plans
  • Reporting/Analytics
  • SMS Messaging
  • SOAP notes
  • SSL Security
  • Scheduled / Automated Reports
  • Scheduling
  • Secure Messaging
  • Self Payment
  • Self Service Portal
  • Single Provider Practice
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Treatment Planning
  • Vaccine Management
  • Video Conferencing
  • Video Consultations
  • Virtual Waiting Room
  • Web Forms
  • Workflow Management

Integrations

  • Total integrations13
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne
  • Total integrations10
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne