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Kareo Billing vs Intelligent Medical Software Comparison

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Overview

Category Leaders

Kareo helps medical providers in optimizing clinical processes by handling administrative tasks so that doctors can focus on patient care

Intelligent Medical Software is a cloud-based electronic medical records (EMR) suite of solutions designed to help healthcare...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

110

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

199

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

315

134

40

31

52

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

4.2

5

4

3

2

1

23

10

6

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

Pros

The software is user friendly so that help's me as an Owner to train new staff on billing. I also love the "unpaid insurance claim" report that helps my employees to work the Account's Receivable's.
With a few tweaks to the system (I'd love to help!), coupled with its extreme ease of use and excellent reliability, Kareo EHR could become a powerhouse in the rapidly growing urgent care market.
The best product I have every used and when I need help the service is excellent.

Pros

Like all EHR's it is a work in progress, and the associates here are committed to evolving and improving as Best Practices in Fertility evolve and change.
This is one of the best software I have ever seen. Functionality rich, easy to use, truly paperless, truly integrated, great live support and total ROI.
I am writing today for the opportunity to share how pleased we are with SuiteMed IMS.

Cons

They will leave you on the phone for 25-40 minutes before getting you some body who will brush you off. You have to figure your problems by yourself or suck it up.
This is a truly terrible billing software with poor customer service. I strongly advise talking with your billers before going down this road.
Kareo knew about the problem, saw what was happening and could not fix it. It was yet another Kareo glitch due to the badly executed and buggy software.

Cons

Major issues with faxes not coming in thru the EMR, constant charges for "updates or builds", useless features that are required for MU reporting, but are very hard to implement.
PQRS- automatically should pop up the mistakes at the time of entry, its difficult to go back on record and submit it later, we may forget the treatment done back in Jan , while we are in Dec.
Reports- Simple Date should be used- So many Actual dates, Deposit date, Posting Date, Etc. Is confusing to have a unique record for Posting of charges, Cash and AR reports too.
  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features85
  • API
  • Abbreviation Detection
  • Accounting Integration
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Adjustor Management
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Assessment Management
  • Assessment Notes
  • Audience Targeting
  • Audio File Management
  • Audit Management
  • Authentication
  • Authorization Tracking
  • Automatic Refills
  • Barcode / Ticket Scanning
  • Barcode/Label Management
  • Before & After Pictures
  • Bill Payment
  • Billing & Invoicing
  • Calendar Management
  • Calibration Management
  • Campaign Management
  • Care Plan Management
  • Care Summaries
  • Case List Management
  • Case Management
  • Certification Tracking
  • Charge Capture
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Claims Tracking
  • Client Chart Audit Tools
  • Client Management
  • Clinical Alerts
  • Clinical Care
  • Clinical Notes
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Code Processing
  • Coding Assistance
  • Collections Management
  • Communication Management
  • Comparison View
  • Compliance Management
  • Compliance Tracking
  • Compounding
  • Computer Assisted Coding
  • Confirmation/Reminders
  • Customer Management
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Macros
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Security
  • Diagnostic Tools
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EDI
  • EHR-Agnostic
  • EMR/EHR
  • EPCS
  • Electronic Claims
  • Electronic Payments
  • Electronic Prior Authorization
  • Electronic Signature
  • Eligibility Verification
  • Exercise Library
  • Facility Scheduling
  • Faculty/Staff Management
  • Fax Management
  • For Chiropractors
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • For Physical Therapy
  • Forms Management
  • Formulary Management
  • Geriatric Care
  • Gift Card Management
  • Graphical Data Presentation
  • Group Notes
  • HIPAA Compliant
  • Health Record Access
  • Healthcare Compliance
  • Historical Reporting
  • Image Analysis
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Intake Management
  • Inventory Management
  • Invoice History
  • Lab Instruments Integration
  • Lab Order Management
  • Lab Results
  • Level of Care Evaluation
  • Live Chat
  • Marketing Automation
  • Meaningful Use Certified
  • Medical Billing
  • Medical History Records
  • Medication History
  • Mobile Alerts
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multi-Store
  • Natural Language Processing
  • No-Show Tracking
  • Nursing Forms Tracking
  • ONC-ATCB Certified
  • On Call Scheduling
  • One-to-One Messaging
  • Online Forms
  • Online Refills
  • Outcome Assessment Tools
  • Paper-Based Claims
  • Patient Communications
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payor Management
  • Performance Management
  • Physician Management
  • Physician Scheduling
  • Point of Sale (POS)
  • Policy Management
  • Policy Processing
  • Practice Management
  • Prescription Cancellation
  • Prescription Processing
  • Prescription Renewals
  • Progress Notes
  • Purchasing & Receiving
  • Quotes/Estimates
  • Recall Tracking
  • Recurring Appointments
  • Referral Management
  • Refill Management
  • Reimbursement Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Plans
  • Reorder Management
  • Reporting/Analytics
  • SMS Messaging
  • SOAP notes
  • Sample Management
  • Scheduled / Automated Reports
  • Scheduling
  • Secure Messaging
  • Self Payment
  • Self Service Portal
  • Single Provider Practice
  • Supply Management
  • Surveys & Feedback
  • Task Management
  • Task Progress Tracking
  • Team Notes
  • Template Management
  • Test Panels
  • Training Management
  • Transaction History
  • Transaction Management
  • Treatment Packages
  • Treatment Planning
  • Two-Way Audio & Video
  • Usage Tracking/Analytics
  • Utilization Reporting
  • Vaccine Management
  • Vendor Management
  • Video Conferencing
  • Video Consultations
  • Video Support
  • Virtual Waiting Room
  • Voice Capture
  • Voice Recognition
  • Wait List Management
  • Workflow Management
  • Total features173
  • API
  • Abbreviation Detection
  • Accounting Integration
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Adjustor Management
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Assessment Management
  • Assessment Notes
  • Audience Targeting
  • Audio File Management
  • Audit Management
  • Authentication
  • Authorization Tracking
  • Automatic Refills
  • Barcode / Ticket Scanning
  • Barcode/Label Management
  • Before & After Pictures
  • Bill Payment
  • Billing & Invoicing
  • Calendar Management
  • Calibration Management
  • Campaign Management
  • Care Plan Management
  • Care Summaries
  • Case List Management
  • Case Management
  • Certification Tracking
  • Charge Capture
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Claims Tracking
  • Client Chart Audit Tools
  • Client Management
  • Clinical Alerts
  • Clinical Care
  • Clinical Notes
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Code Processing
  • Coding Assistance
  • Collections Management
  • Communication Management
  • Comparison View
  • Compliance Management
  • Compliance Tracking
  • Compounding
  • Computer Assisted Coding
  • Confirmation/Reminders
  • Customer Management
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Macros
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Security
  • Diagnostic Tools
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EDI
  • EHR-Agnostic
  • EMR/EHR
  • EPCS
  • Electronic Claims
  • Electronic Payments
  • Electronic Prior Authorization
  • Electronic Signature
  • Eligibility Verification
  • Exercise Library
  • Facility Scheduling
  • Faculty/Staff Management
  • Fax Management
  • For Chiropractors
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • For Physical Therapy
  • Forms Management
  • Formulary Management
  • Geriatric Care
  • Gift Card Management
  • Graphical Data Presentation
  • Group Notes
  • HIPAA Compliant
  • Health Record Access
  • Healthcare Compliance
  • Historical Reporting
  • Image Analysis
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Intake Management
  • Inventory Management
  • Invoice History
  • Lab Instruments Integration
  • Lab Order Management
  • Lab Results
  • Level of Care Evaluation
  • Live Chat
  • Marketing Automation
  • Meaningful Use Certified
  • Medical Billing
  • Medical History Records
  • Medication History
  • Mobile Alerts
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multi-Store
  • Natural Language Processing
  • No-Show Tracking
  • Nursing Forms Tracking
  • ONC-ATCB Certified
  • On Call Scheduling
  • One-to-One Messaging
  • Online Forms
  • Online Refills
  • Outcome Assessment Tools
  • Paper-Based Claims
  • Patient Communications
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payor Management
  • Performance Management
  • Physician Management
  • Physician Scheduling
  • Point of Sale (POS)
  • Policy Management
  • Policy Processing
  • Practice Management
  • Prescription Cancellation
  • Prescription Processing
  • Prescription Renewals
  • Progress Notes
  • Purchasing & Receiving
  • Quotes/Estimates
  • Recall Tracking
  • Recurring Appointments
  • Referral Management
  • Refill Management
  • Reimbursement Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Plans
  • Reorder Management
  • Reporting/Analytics
  • SMS Messaging
  • SOAP notes
  • Sample Management
  • Scheduled / Automated Reports
  • Scheduling
  • Secure Messaging
  • Self Payment
  • Self Service Portal
  • Single Provider Practice
  • Supply Management
  • Surveys & Feedback
  • Task Management
  • Task Progress Tracking
  • Team Notes
  • Template Management
  • Test Panels
  • Training Management
  • Transaction History
  • Transaction Management
  • Treatment Packages
  • Treatment Planning
  • Two-Way Audio & Video
  • Usage Tracking/Analytics
  • Utilization Reporting
  • Vaccine Management
  • Vendor Management
  • Video Conferencing
  • Video Consultations
  • Video Support
  • Virtual Waiting Room
  • Voice Capture
  • Voice Recognition
  • Wait List Management
  • Workflow Management

Integrations

  • Total integrations13
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Practice Fusion
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaOne
  • Total integrationsN/A
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Practice Fusion
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaOne

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Kareo Billing vs. Intelligent Medical Software

See how Kareo Billing and Intelligent Medical Software stack up against each other by comparing features, pricing, ratings, integrations, security & more.