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Tebra vs MDToolbox-Rx Comparison

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Overview

Category Leaders

Tebra helps medical providers optimize clinical processes by handling administrative tasks so that doctors can focus on patient...

MDToolbox e-Prescribing is a Surescripts & EPCS certified e-Prescribing software which can be used standalone on desktops,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

125

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

30

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.0

1.2K

5

4

3

2

1

656

276

110

69

144

  • Value for money
  • Ease of use
  • Features
  • Customer support
77%
would recommend this app

4.7

134

5

4

3

2

1

101

29

3

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

The software is user friendly so that help's me as an Owner to train new staff on billing. I also love the "unpaid insurance claim" report that helps my employees to work the Account's Receivable's.
With a few tweaks to the system (I'd love to help!), coupled with its extreme ease of use and excellent reliability, Kareo EHR could become a powerhouse in the rapidly growing urgent care market.
The best product I have every used and when I need help the service is excellent.

Pros

And, the fact that it is user friendly and was easy to set up is a huge plus. I am not very tech savvy so this is very important to me.
Easy to use, great support, keeps good log of patients,medications, pharmacy. Good feature on finding pharmacy according to town and state.
The ease of use is the most important thing that I liked about the software. Also the feature of notifying the pharmacy of discontinuing the medication.

Cons

This is a truly terrible billing software with poor customer service. I strongly advise talking with your billers before going down this road.
They will leave you on the phone for 25-40 minutes before getting you some body who will brush you off. You have to figure your problems by yourself or suck it up.
Kareo knew about the problem, saw what was happening and could not fix it. It was yet another Kareo glitch due to the badly executed and buggy software.

Cons

Worst thing is occasionally having to change your password.
Really dislike that pharmacies are identified by number. I would prefer if the software would list the street and city.
At times symbols yo reconcile med lists were unclear.
  • Vendor responds to reviews
  • Last review18 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features89
  • API
  • Activity Dashboard
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Before & After Pictures
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Clinical Notes
  • Code & Charge Entry
  • Coding Assistance
  • Communication Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Decision Support
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • EPCS Compliant
  • Electronic Payments
  • Electronic Prior Authorization
  • Exercise Library
  • Faculty/Staff Management
  • For Chiropractors
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Physical Therapy
  • Formulary Management
  • HIPAA Compliant
  • Healthcare Compliance
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Intake Management
  • Invoice History
  • Live Chat
  • Medical Billing
  • Medication Alerts/Warnings
  • Medication History
  • Messaging
  • Mobile Alerts
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • Online Forms
  • Onsite Registration
  • Outcome Assessment Tools
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Prescription Cancellation
  • Prescription Renewal
  • Progress Notes
  • Recurring Appointments
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting/Analytics
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduled/Automated Reports
  • Scheduling
  • Search/Filter
  • Self Check-In/Check-Out
  • Self Service Portal
  • Single Provider Practice
  • Surveys & Feedback
  • Task Management
  • Third-Party Integrations
  • Treatment Planning
  • Vaccine Management
  • Video Conferencing
  • Virtual Waiting Room
  • Workflow Management
  • Total features14
  • API
  • Activity Dashboard
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Before & After Pictures
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Clinical Notes
  • Code & Charge Entry
  • Coding Assistance
  • Communication Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Decision Support
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • EPCS Compliant
  • Electronic Payments
  • Electronic Prior Authorization
  • Exercise Library
  • Faculty/Staff Management
  • For Chiropractors
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Physical Therapy
  • Formulary Management
  • HIPAA Compliant
  • Healthcare Compliance
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Intake Management
  • Invoice History
  • Live Chat
  • Medical Billing
  • Medication Alerts/Warnings
  • Medication History
  • Messaging
  • Mobile Alerts
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • Online Forms
  • Onsite Registration
  • Outcome Assessment Tools
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Prescription Cancellation
  • Prescription Renewal
  • Progress Notes
  • Recurring Appointments
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting/Analytics
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduled/Automated Reports
  • Scheduling
  • Search/Filter
  • Self Check-In/Check-Out
  • Self Service Portal
  • Single Provider Practice
  • Surveys & Feedback
  • Task Management
  • Third-Party Integrations
  • Treatment Planning
  • Vaccine Management
  • Video Conferencing
  • Virtual Waiting Room
  • Workflow Management

Integrations

  • Total integrations18
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • DrChrono
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8
  • Total integrations1
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • DrChrono
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8

User reviews that mention these apps

NA
AvatarImg

Naheed A.

Hospital & Health Care, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Tebra logo

Tebra

Product Review

Reviewed 5 years ago
Pros

Ease of use, good customer care, Rx feature

Cons

efax feature could be more user friendly

AB
AvatarImg

Ariele B.

Hospital & Health Care, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Tebra logo

Tebra

Beware

Reviewed 4 years ago

Terrible experience with excessive sales pressure for what I thought was a free trial but actually locked me into a year long contract. I should have read the paperwork more closely. Now I'm stuck with a $1500 cancellation fee versus setting up my practice with an EMR that is a poor fit for my needs. The billing department doesn't care.

Pros

Many features, seems fairly comprehensive in terms of EMR/billing/Rx.

Cons

I'm a solo provider and Kareo is built for a larger practice. I needed a simpler, more streamlined EMR to modify/optimize for my practice. The visit workflow, billing setup and managerial upkeep are way too burdensome and needlessly complicated for my needs.

Vendor response

Hello, Ariele, and thank you for sharing your honest feedback with us. We apologize that Kareo was not a good fit for your practice. We also apologize for any confusion regarding the terms of your agreement. Kareo does not offer a trial period but has offered a period of time at no cost with the signing of an agreement to some customers, as we did in your case. We also are sorry that you felt pressured...

MJ
AvatarImg

Milena J.

Medical Practice, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Tebra logo

Tebra

Kareo Medical Billing Software review

Reviewed 5 years ago
Pros

Very easy to use, access is easy to obtain being cloud based, easy schedule 2 rx

Cons

1. Difficult to build your own templates 2. Patients are able to write back MULTIPLE times to appt reminders. This message is then sent to all Kareo users on the group.

DW
AvatarImg

Daniel W.

Medical Practice, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Tebra logo

Tebra

Eprescribing is virtually unusable and company does not care

Reviewed 3 years ago

Software looks slick to an administrator but is absolutely frustrating if you are busy and trying to diagnose and prescribe for patients. Get something that does the basics well.

Pros

It looks slick in a sales presentation and has numerous features for collecting bills.

Cons

1. There is no way to refill an eprescription. 2. There is no way to verify whether eprescriptions are received except to call the pharmacy which takes forever. At irregular intervals eprescriptions are not received. Patients are upset. 3. You have to manually enter your NDEAN for every single rx for buprenorphine. This is an incredible waste of time. The company doesn't care. 3. It does absolutely...

Vendor response

Thanks for the review. Kareo allows refills of standard eRX and EPCS requests. For EPCS requests(Specific to Schedule iii and iv medications only), you can add up to 3 refills when creating the prescription(or up to 90 days of refills). For Schedule i and ii, refills aren't allowed but you're able to set future refill dates the pharmacy will not fill until the specified date. For errors with eRX or...

SS
AvatarImg

SLOAN S.

Mental Health Care, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Tebra logo

Tebra

Kareo Clinical

Reviewed 3 years ago

Overall, our practice has had a pleasant experience. Other than some minor things that could use improvements we are satisfied. We can see that Kareo is working on improvements as they update us monthly.

Pros

The software is user friendly. It has been easy for new hires to pick up and all staff in our facility including providers feel it is easy to use. They have made many daily features easily accessible such as ordering labs, sending referrals, sending msgs to patients, and scheduling. They give you updates on any new features added including links to videos on how to use new features. Issues have been minimal but when I do have issues customer support is always more than helpful, and the wait time to talk to a human on the phone is never that long. Overall best software I have had the opportunity to use in my career.

Cons

The referral loop system could use some upgrading in my opinion. Erx requests section has become a chore. For example, one patient will have 6 medications, and I have to click on each one and deny/approve each one individually, I would like to have the option to select multiple medications for one patient and select the response and submit. Especially when denying the medications, if I am denying one...