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Kareo Billing vs My Clients Plus Comparison

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Overview

Category Leaders

Kareo helps medical providers in optimizing clinical processes by handling administrative tasks so that doctors can focus on patient care

My Clients Plus is a practice management and EHR solution for mental health providers and practices with therapy notes, electronic...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

125

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

24.95

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

324

137

40

32

54

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

5

4

3

2

1

155

14

6

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

The software is user friendly so that help's me as an Owner to train new staff on billing. I also love the "unpaid insurance claim" report that helps my employees to work the Account's Receivable's.

JL

JANELL L.

With a few tweaks to the system (I'd love to help!), coupled with its extreme ease of use and excellent reliability, Kareo EHR could become a powerhouse in the rapidly growing urgent care market.

TF

Theo F.

The best product I have every used and when I need help the service is excellent.

VP

Victoria P.

Pros

I have had a wonderful experience with My Clients Plus and I have been using it for over 3 years now and continue to recommend it to fellow therapists.

KL

Kelli L.

Nothing is too great or too small to deal with. The company has available, knowledgeable, friendly and helpful employees who go above and beyond any other software vendor I've ever worked with.

Matt C.

Nice people at customer service. If you secretly wanted to be a bookeeper/biller - and enjoy spending time trying to figure out software, you'll love this.

MS

Maria S.

Cons

They will leave you on the phone for 25-40 minutes before getting you some body who will brush you off. You have to figure your problems by yourself or suck it up.

KM

Khaled M.

This is a truly terrible billing software with poor customer service. I strongly advise talking with your billers before going down this road.

AS

Andrew S.

Kareo knew about the problem, saw what was happening and could not fix it. It was yet another Kareo glitch due to the badly executed and buggy software.

KS

Kyle S.

Cons

Occasionally, I will enter the pay now in error, or make an error between therapists. I am not always able to go back into the system and remove the transaction, after the fact.

PB

PATRICIA B.

I had initially experienced frustration with the service, but due to my accidentally signing with another service, thinking it was this service.

AH

Amalia H.

Nothing, maybe adapting to changes, but there are always options and lots of warning before any changes occur.

JS

Jackie S.

  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features85
  • API
  • Access Controls/Permissions
  • Accounting
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Assessment Management
  • Assessment Notes
  • Authentication
  • Automatic Backup
  • Batch Processing
  • Before & After Pictures
  • Bill Payment
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Care Plan Management
  • Certification Tracking
  • Charge Capture
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Clinical Notes
  • Code & Charge Entry
  • Code Processing
  • Commenting/Notes
  • Communication Management
  • Compliance Tracking
  • Conferencing
  • Confirmation/Reminders
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Reports
  • Customization
  • Data Import/Export
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Dunning Management
  • E-Prescribing
  • EDI
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Electronic Submission
  • Exercise Library
  • Faculty/Staff Management
  • File Management
  • For Chiropractors
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • For Physical Therapy
  • Forms Management
  • Goal Setting / Tracking
  • Group Notes
  • HIPAA Compliant
  • Healthcare Compliance
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Insurance Management
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Knowledge Base Management
  • Labeling
  • Live Chat
  • Medical Billing
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • Online Forms
  • Outcome Assessment Tools
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Purchasing & Receiving
  • Records Management
  • Recurring Appointments
  • Recurring Tasks
  • Reminders
  • Remittance Advice
  • Remote Treatment Plans
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • SOAP notes
  • SSL Security
  • Scheduled / Automated Reports
  • Scheduling
  • Secure Data Storage
  • Secure Messaging
  • Self Payment
  • Self Service Portal
  • Self-Enrollment
  • Single Provider Practice
  • Status Tracking
  • Surveys & Feedback
  • Task Management
  • Template Management
  • To-Do List
  • Transaction History
  • Treatment Planning
  • Two-Way Audio & Video
  • Vaccine Management
  • Video Conferencing
  • Video Consultations
  • Virtual Waiting Room
  • Wait List Management
  • Total features93
  • API
  • Access Controls/Permissions
  • Accounting
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Assessment Management
  • Assessment Notes
  • Authentication
  • Automatic Backup
  • Batch Processing
  • Before & After Pictures
  • Bill Payment
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Care Plan Management
  • Certification Tracking
  • Charge Capture
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Clinical Notes
  • Code & Charge Entry
  • Code Processing
  • Commenting/Notes
  • Communication Management
  • Compliance Tracking
  • Conferencing
  • Confirmation/Reminders
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Reports
  • Customization
  • Data Import/Export
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Dunning Management
  • E-Prescribing
  • EDI
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Electronic Submission
  • Exercise Library
  • Faculty/Staff Management
  • File Management
  • For Chiropractors
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • For Physical Therapy
  • Forms Management
  • Goal Setting / Tracking
  • Group Notes
  • HIPAA Compliant
  • Healthcare Compliance
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Insurance Management
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Knowledge Base Management
  • Labeling
  • Live Chat
  • Medical Billing
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • Online Forms
  • Outcome Assessment Tools
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Purchasing & Receiving
  • Records Management
  • Recurring Appointments
  • Recurring Tasks
  • Reminders
  • Remittance Advice
  • Remote Treatment Plans
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • SOAP notes
  • SSL Security
  • Scheduled / Automated Reports
  • Scheduling
  • Secure Data Storage
  • Secure Messaging
  • Self Payment
  • Self Service Portal
  • Self-Enrollment
  • Single Provider Practice
  • Status Tracking
  • Surveys & Feedback
  • Task Management
  • Template Management
  • To-Do List
  • Transaction History
  • Treatment Planning
  • Two-Way Audio & Video
  • Vaccine Management
  • Video Conferencing
  • Video Consultations
  • Virtual Waiting Room
  • Wait List Management

Integrations

  • Total integrations13
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne
  • Total integrationsN/A
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne